8.1

Reviews of Holiday Inn Express Pendleton by IHG 3 stars

600 Southeast Nye Avenue, Pendleton, OR 97801, United States

  • Dorothy

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Arvinder

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Vicky

    Reviewed: 27 August 2025 · Stayed in June 2025

    Verified review
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  • Laura

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Heidi

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
  • Jerry

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Anthony

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Great pool and breakfast and the best blackout curtains! Nice updated bathrooms and very modern rooms.

    Property response:

    Thank you for your wonderful feedback about your stay at Holiday Inn Express! We’re thrilled to hear you enjoyed our great pool and complimentary Express Start breakfast, as well as the comfort provided by our blackout curtains for a restful night’s sleep. It’s also great to know you appreciated our updated bathrooms and modern rooms, as we strive to provide a fresh, stylish, and comfortable environment for every guest. We look forward to welcoming you back soon for another relaxing and enjoyable stay!

    Thank you for your wonderful feedback about your stay at Holiday Inn Express! We’re thrilled to hear you enjoyed our great pool and complimentary Express Start breakfast, as well as the comfort provided by our blackout curtains for a restfu… Show more

    Holiday Inn Express Pendleton by IHG
    19 August 2025
  • 3.0 Poor
    Dawn

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Location

    Beds were horrible. They squeaked when you rolled over or got in bed. Very firm and uncomfortable. Our backs hurt and didn’t get much sleep. Light from hallway came from all around the door. Surprised door locked by how much light came through. Called and asked front desk if they had ear plugs and they said they didn’t. The gal told my husband to use toilet paper.

    Property response:

    Thank you for taking the time to share your experience at Holiday Inn Express. We’re glad to hear you enjoyed our convenient location, as we know that easy access to nearby attractions, dining, and travel routes is an important part of a great stay. We’re truly sorry to learn about your concerns with the beds and room comfort. A good night’s rest is one of our top priorities, and we regret that the mattress and squeaking disrupted your sleep. We also appreciate your feedback regarding the hallway light and noise concerns. Our team is reviewing these issues, as guest comfort and sleep quality are central to our standards. Your comments about the front desk service will be addressed in our training to ensure that all guests receive helpful and professional solutions. We value your feedback and will use it to make improvements, from room design to guest service. We hope you’ll consider staying with us again so we can provide you with the relaxing, comfortable experience that Holiday Inn Express is known for.

    Thank you for taking the time to share your experience at Holiday Inn Express. We’re glad to hear you enjoyed our convenient location, as we know that easy access to nearby attractions, dining, and travel routes is an important part of a gr… Show more

    Holiday Inn Express Pendleton by IHG
    19 August 2025
  • Ruben

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
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  • 3.0 Poor
    Chris

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Charles

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
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  • Johannes

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Good location and value for money for the area.

    Most unhygienic hotel pool and hot tub ever encountered. Cloudy water, items floating in it, dirt and deposits on edges, no hint of chlorine.

  • 7.0 Good
    Paulie

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review
  • Michelle

    Reviewed: 10 July 2025 · Stayed in May 2025

    Verified review

    Helpful Staff

    For a Holiday Inn express we expected the quality of the room finish materials to be higher. The breakfast was the redeeming factor and friendly staff

    Property response:

    Thank you for your feedback and your 8/10 rating! We’re glad to hear you enjoyed our hot Express Start™ Breakfast and found our friendly, helpful staff to be a highlight of your stay. At Holiday Inn Express Pendleton, we take pride in delivering exceptional customer service and a comfortable experience for all travelers, whether you're here for business or leisure. We appreciate your comments regarding the room finish materials. While our hotel offers affordable accommodations in Pendleton, Oregon, we are always looking for ways to improve and will share your input with our team. We hope to welcome you again on your next visit to the Pendleton area—close to the Pendleton Round-Up, downtown shopping, and local dining.

    Thank you for your feedback and your 8/10 rating! We’re glad to hear you enjoyed our hot Express Start™ Breakfast and found our friendly, helpful staff to be a highlight of your stay. At Holiday Inn Express Pendleton, we take pride in d… Show more

    Holiday Inn Express Pendleton by IHG
    10 July 2025
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  • Karrie

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Clean, friendly staff,great location!

    Property response:

    Thank you so much for your perfect 10/10 review! We're thrilled you enjoyed your stay at Holiday Inn Express Pendleton. It’s great to hear you appreciated our clean rooms, friendly staff, and convenient location near downtown Pendleton, I-84, and local attractions like the Pendleton Round-Up Grounds and Wildhorse Resort & Casino. Our team is committed to providing a comfortable and welcoming hotel experience for both business and leisure travelers in Eastern Oregon. We’re so glad we could deliver that for you! We look forward to welcoming you back to one of the top-rated hotels in Pendleton, Oregon on your next visit.

    Thank you so much for your perfect 10/10 review! We're thrilled you enjoyed your stay at Holiday Inn Express Pendleton. It’s great to hear you appreciated our clean rooms, friendly staff, and convenient location near downtown Pendle… Show more

    Holiday Inn Express Pendleton by IHG
    10 July 2025
  • Anonymous

    Reviewed: 22 June 2025 · Stayed in May 2025

    Verified review
  • Becky

    Reviewed: 16 June 2025 · Stayed in May 2025

    Verified review
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  • Robert

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
  • Katrina

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Rooms were much bigger then expected! Pool isn't heated but it is inside. Hot tub/jacuzzi felt great! Great breakfast selection with plenty of seating!

    Beds weren't the most comfortable.

    Property response:

    Thank you so much for your excellent 9/10 review of your recent stay at Holiday Inn Express Pendleton, Oregon! We're thrilled to hear you enjoyed our spacious guest rooms, indoor pool, and relaxing hot tub/jacuzzi. It’s also great to know that our complimentary Express Start™ breakfast with a variety of hot and cold options met your expectations and that you appreciated the ample seating area. We appreciate your feedback about the beds and will share it with our team as we continually strive to enhance the comfort and quality of our accommodations. We hope to welcome you back soon for another relaxing and convenient stay in Pendleton, OR, whether you’re here for business, a road trip, or to explore the beauty of Eastern Oregon! —The Holiday Inn Express Pendleton Team

    Thank you so much for your excellent 9/10 review of your recent stay at Holiday Inn Express Pendleton, Oregon! We're thrilled to hear you enjoyed our spacious guest rooms, indoor pool, and relaxing hot tub/jacuzzi. It’s also gre… Show more

    Holiday Inn Express Pendleton by IHG
    16 June 2025
  • Kyle

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review

    Loved everything about the hotel itself.

    The location was not close enough to walk to get food.

    Property response:

    Thank you for your wonderful 9/10 review! We're so glad to hear you loved everything about your experience at Holiday Inn Express Pendleton — from our clean and modern guest rooms to our friendly service and relaxing atmosphere. While our quiet hillside location offers beautiful views of the Blue Mountains and quick access to I-84, we understand that walking to nearby restaurants can be a bit of a challenge. Fortunately, we’re just a short drive from downtown Pendleton, where you’ll find great local dining, shopping, and attractions. We hope to welcome you back soon for another relaxing stay in Eastern Oregon!

    Thank you for your wonderful 9/10 review! We're so glad to hear you loved everything about your experience at Holiday Inn Express Pendleton — from our clean and modern guest rooms to our friendly service and relaxing atmosphere. Whi… Show more

    Holiday Inn Express Pendleton by IHG
    4 June 2025
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  • Rebecca

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review
  • Matt

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
  • Mark

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    Very comfortable bed. Room was clean and temperature was easy to set on wall.

    All IHG hotels are basically the same with the way breakfast is set up. Couldn't find the butter. It was frozen and couldn't spread. Eggs were burnt and dry and under cooked sausage. Basically the breakfast wasn't like other IHGs.

    Property response:

    Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the very comfortable bed, found your room clean, and appreciated the easy-to-use in-room temperature controls—these are just a few of the things we focus on to ensure a relaxing and comfortable stay at Holiday Inn Express Pendleton. We sincerely apologize that our Express Start™ breakfast didn’t meet the standard you’ve come to expect from other IHG hotels. Your comments regarding the butter, eggs, and sausage have been shared with our breakfast team so we can make immediate improvements. Maintaining consistent quality and service is a top priority, and your input helps us do just that. We truly appreciate your stay and hope you'll consider visiting us again for a more enjoyable experience as you travel through Eastern Oregon.

    Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the very comfortable bed, found your room clean, and appreciated the easy-to-use in-room temperature controls—these are just a few of the things we foc… Show more

    Holiday Inn Express Pendleton by IHG
    4 June 2025
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  • Jason

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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