Reviews of Paynesville Inn & Suites 2 stars
700 Diekmann Drive, Paynesville, MN 56362, United States
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Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGreat hotel and centrally located to Lake Karonis.
Thank you so much for your kind and detailed review! We're thrilled to see that you rated us highly across so many categories—especially for our staff, cleanliness, location, and overall value. We appreciate your honest feedback on the bed comfort, and we’ll certainly take that into consideration as we continually look for ways to improve our guest experience. It’s wonderful to hear you enjoyed our central location near Lake Koronis. We hope to welcome you back again soon for another great stay!
Thank you so much for your kind and detailed review! We're thrilled to see that you rated us highly across so many categories—especially for our staff, cleanliness, location, and overall value. We appreciate your honest feedback on the… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBed was uncomfortable
Dear Guest, Thank you for taking the time to share your feedback with us. We're glad to hear you appreciated our convenient location and that our staff, cleanliness, and facilities met your expectations. We also want to sincerely apologize for the discomfort you experienced with the bed. Your comfort is very important to us, and we’re happy to share that we are currently in the process of upgrading our beds to ensure a much more restful experience for our guests. We truly value your input and hope to have the opportunity to welcome you back in the future for a more comfortable stay.
Dear Guest, Thank you for taking the time to share your feedback with us. We're glad to hear you appreciated our convenient location and that our staff, cleanliness, and facilities met your expectations. We also want to sincerely apol… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe air conditioner was making a high pitched noise so we gave up on it and unplugged it. We opened the windows and were lucky that the outside temperature that night was comfortable for sleeping.
Dear Judy, Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff welcoming and your room comfortable during your stay. We sincerely apologize for the inconvenience caused by the air conditioner. Your comfort is very important to us, and we’re sorry the noise affected your experience. We’ve since reported the issue to our maintenance team to ensure it’s addressed promptly for future guests. We appreciate your understanding and are grateful you were still able to get a restful night’s sleep. Your comments help us improve, and we hope to have the opportunity to welcome you again and provide a better overall experience.
Dear Judy, Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff welcoming and your room comfortable during your stay. We sincerely apologize for the inconvenience caused by the air condi… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe room was really nice
The mattress wasn't very comfortable
Dear Alicia, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the room and appreciated the location. We’re sorry to hear that the mattress wasn’t as comfortable as it should have been. A good night’s sleep is essential, and we understand how important that is for our guests. We're currently in the process of upgrading our mattresses across the property to improve sleep quality and overall comfort. Your input is truly appreciated, and we hope to welcome you back soon for a more restful and enjoyable stay.
Dear Alicia, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the room and appreciated the location. We’re sorry to hear that the mattress wasn’t as comfortable as it should have been. A good n… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe staff was so helpful, and so friendly, went way above and beyond. I 1000% recommend this hotel!!!
There was a kids birthday party and the adults were drinking and in the hot tub the whole time we same ( 3 hours) not at all the hotels fault
Hi Tina, Thank you so much for your incredible review and perfect scores — we’re truly grateful! It means a lot to hear that our staff made such a strong impression and went above and beyond for you. We're also happy to know you'd recommend us so highly and plan to stay with us again soon — we can't wait to welcome you back! We appreciate your understanding regarding the pool area — your kind words and perspective mean a lot. See you again soon!
Hi Tina, Thank you so much for your incredible review and perfect scores — we’re truly grateful! It means a lot to hear that our staff made such a strong impression and went above and beyond for you. We're also happy to know you'd r… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewI just like the everything. The atmoshphere, the accommodations, and even the convience of the location.
Hi Jennifer, Thank you so much for the perfect 10s across the board! We're thrilled to hear that you enjoyed everything about your stay — from the atmosphere and accommodations to the convenience of our location. It was a pleasure having you with us, and we hope to welcome you back again very soon!
Hi Jennifer, Thank you so much for the perfect 10s across the board! We're thrilled to hear that you enjoyed everything about your stay — from the atmosphere and accommodations to the convenience of our location. It was a pleasure havin… Show more
Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe carpet was missing pieces, the bathroom had hair by the sink, the towels were stained, the bed was so uncomfortable, it was so loud until late because there was a party.
Dear Lidia, Thank you for sharing your feedback with us. We truly value all guest comments as they help us improve our services and guest experience. We're sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the issues you encountered, including the cleanliness concerns and the noise disturbance. Please rest assured that we are addressing the matters you've mentioned with our team to ensure that improvements are made promptly. We understand how important comfort and a peaceful environment are during your stay, and we truly regret that this was not your experience. We hope you will consider giving us another opportunity in the future, as we are committed to making the necessary improvements and providing a better experience for all our guests. Thank you again for your valuable feedback.
Dear Lidia, Thank you for sharing your feedback with us. We truly value all guest comments as they help us improve our services and guest experience. We're sorry to hear that your stay did not meet your expectations, and we sincerely a… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewBreakfast was delicious!! The rooms had nice updates since the last time we stayed there. Staff was very friendly. Loved the dark shades on the window and all the outlets!!
Unfortunately the beds were very uncomfortable.
Thank you so much for your thoughtful review, Thompson! We’re thrilled to hear you enjoyed the updates to the rooms, the friendly staff, and the delicious breakfast. We also appreciate your kind words about the location and value for money. We’re sorry to hear the beds weren’t as comfortable as expected. Comfort is something we’re actively working on improving, and your feedback will help guide us in making those changes. We hope to welcome you back soon for an even more comfortable stay. Thank you again for sharing your experience!
Thank you so much for your thoughtful review, Thompson! We’re thrilled to hear you enjoyed the updates to the rooms, the friendly staff, and the delicious breakfast. We also appreciate your kind words about the location and value for money.… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 2 October 2024 · Stayed in September 2024
Verified reviewStaff is always so friendly Bed is comfortable Soft water for showering Size of room is larger than most
Reviewed: 24 August 2024 · Stayed in July 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewThe fact that there is a place to stay in Paynesville
Seriously, no room service?
Heidi, We are sorry to hear that you were disappointed in your stay with us. We have a notice at the front desk that states housekeeping is by request only!! Hopefully if you are ever around the area again you will give us another shot.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewVery clean and lots of amenities...easy to find and good parking.
Maybe elevator/escalator to get upstairs with luggage?
Allyson, Thank you for the review!! We are happy to hear you enjoyed your stay. We do know the inconvience of not having an elevator can be challenging. We hope this does not effect your decision to stay with us in the future. Thank you!- Emma
Allyson, Thank you for the review!! We are happy to hear you enjoyed your stay. We do know the inconvience of not having an elevator can be challenging. We hope this does not effect your decision to stay with us in the future. Thank you!… Show more
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewFront desk staff was incredible friendly and welcoming, even late at night. The rooms were roomy and comfortable with thoughtful touches like extra plugs by the bed and bedside reading lights. The breakfast was yummy and easy to grab on the go if needed. We really enjoyed our stay!
Laura, Thank you for the review. We are so happy to hear you are a great time at the Inn. We hope to see you again in the future!