150 Hegenberger Road, Oakland, CA 94621, United States
#45 of 51 hotels in Oakland
Guests' ChoiceBased on 1609 hotel reviews
4.4Cleanliness
5.3
Comfort
5.5
Location
5.9
Facilities
4.9
Staff
6.1
Value for money
5.8
Free WiFi
7.5
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End of dialog contentReviewed: 26 August 2025
Ceballos
GermanyThe shuttle was not working and it they were not answering the phone to arrange the pick up from airport.
The location
Stayed in August 2025
Reviewed: 5 August 2025
Carson
United StatesLots of deferred maintenance. Worn and dirty carpets in lobby and public spaces Airport shuttle not available as promised.
Room was clean
Stayed in August 2025
Reviewed: 1 August 2025
Maria
United StatesThe area is bad
The manger is a nice girl really nice
Stayed in July 2025
Reviewed: 24 July 2025
Vendayi
United StatesHow filthy the property is. Walls and door openings are badly soiled.
The location
Stayed in July 2025
Reviewed: 22 July 2025
Ana
United StatesThe staff is rude!
Nothing unfortunately hotel does not look like the pictures
Stayed in July 2025
Reviewed: 22 July 2025
Steve
AustraliaEntire building smells of smoke, mostly old cigarettes but also weed. Lack of maintenance pretty obvious in all areas. No airport shuttle, very limited options for food in the area.
Room was clean, sheets were clean and the bed was comfortable. Walkable (~45min) to airport. Cheap.
Stayed in July 2025
Reviewed: 7 July 2025
Malena
United StatesNo toilet paper-asked for some and gave us an open roll. No breakfast or free parking - stated in the booking that there was. Outdoor appearance trash everywhere Indoor appearance tons of wear and tear - Water stains, cracked paint, tape to hold wallpaper up, Not enough towels for a 4 person room
There was clean sheets
Stayed in July 2025
Reviewed: 6 July 2025
Zolczynski
United StatesThere was a water leak around the toilet. The front desk offered to move me to another room, but I didn't feel like moving and was still able to use toilet. this problem should have been identified before renting the room.
It seemed facility was cleaner than before.
Stayed in July 2025
Reviewed: 25 June 2025
Ravi
IndiaNone
Stayed in June 2025
Reviewed: 19 June 2025
Gh142
United StatesNo towels. not toilet papaer.It's a hotel
Location
Stayed in June 2025
Reviewed: 12 June 2025
Ramos
United StatesI didn't like the smells from the rooms, the carpet in The room was to old and durty, the door were to old the curtains were durty and smells like smoke , the bath curtain didn't fit well and all the water was coming out from the tub the mirrorin the bathroom was durty with finger prints, the principal door didn't lock well,the microwave was damaged it was very oxiden.
For sure it has great price , and the location.
Stayed in June 2025
Reviewed: 11 June 2025
Gh142
United StatesNo ice bucket in my room
Location
Stayed in June 2025
Reviewed: 5 June 2025
Nathaniel
United StatesEverything else: Staff working evening was very rude, window was broken, room was stuffy, only received 1 bath towel and 1 washcloth even though there was 2 of us, shampoo and conditioner came in a tiny tube, next door dog barked all night, elevator was extremely slow, parking was $10 even though the gate was opened all day and night, soda and ice machines didn't work on 4 out of 6 floors.
I liked that it was conveniently located
Stayed in June 2025
Reviewed: 1 June 2025
Demisha
United StatesDon’t like that the windows don’t open and it’s a bit run down
It has potential it’s a nice location and can be a nice hotel towels are clean
Stayed in May 2025
Reviewed: 27 May 2025
Kiyqb
United StatesTHEY WILL TAKE YOUR DEPOSIT ‼️shower had hair in it floors are very dirty balcony was dirty had a smell when I first walked in
Stayed in May 2025
Reviewed: 26 May 2025
Mateo
United StatesThis hotel is nothing like in the pictures. The whole hotel smells like smoke. It is dirty and uncomfortable. There is no breakfast.
The location is alright.
Stayed in May 2025
Reviewed: 18 May 2025
Grant
United StatesStaff
The price and the room was very decent, the lobby and staff and cleanness was very low quality
Stayed in May 2025
Reviewed: 9 May 2025
Strine
United StatesKinda gross place. Shuttle wasn't operating.
Stayed in May 2025
Reviewed: 2 May 2025
Joe
United StatesThe place felt very ran down and old. I had a tissue box in the closet area but nothing in it. We had 1 towel and like 3 face cloths. Stayed for one night just to rest before traveling home and that was it. Upon returning, was charged from my deposit. I had asked what that was for and was told it was for damages and missing items. There was no damage done by me or any items taken. No other evidence or anything. Their staff could have probably finally looked at the room and tried to blame their terrible upkeep on the visitors. Very ridiculous scam I am sure they are running on others as well. Be sure that you record your room as we did and will be using as evidence.
I liked that I had a bed to rest before my drive back home and that is it.
Stayed in April 2025
Reviewed: 11 April 2025
Norma
United StatesElevators didn’t work half the time ,vandalism , poor hospitality , filthy room, no one covers front desk when they go on lunch break and room KEYS had to be replaced daily bc they don’t work . Only ice machine working is on the 3rd floor. It was a circus.
Cost efficient, economical , rooms are spacious 5th floor is the cleanest
Stayed in March 2025
Reviewed: 5 April 2025
Hattie
United StatesThe property could use a good deep clean. The lobby had leaves, trash and flies all over. It was not a great first impression. The front desk agent was always on a “30min” break. I had to wipe down the tables in my room with a rag because they were sticky. Their airport shuttle was not working. You have to ask for more towels before 2pm but check in isn’t even until 3pm so we were down a couple towels until the next morning.
It was a cheap hotel which was nice. The doors had locks and after I got to my room I felt okay and secure. It was a decent location I was able to get on a bus and get to where I needed to go easily.
Stayed in April 2025
Reviewed: 4 April 2025
Patricia
United StatesWaited a long time to check in. Said 3, got in at 4:10
Room was decent, except for blood stains on the carpet
Stayed in April 2025
Reviewed: 4 April 2025
Lynn
United Arab EmiratesNo restaurant inside the hotel
Stayed in April 2025
Reviewed: 31 March 2025
Sargent
United StatesThe lobby was not clean and I had to wait 20 minutes to check in cause the front desk attendant was not there. No where when booking did it say I needed to put down a deposit.
The room was clean.
Stayed in March 2025
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