Great location, but the first room they gave me was really awful, old , but when I asked the staff they changed my room

Stayed in July 2025

The air conditioning was awfully loud and I didn't find a way to turn it off. I always sleep with earbuds in, but I could still hear it. It didn't bother me THAT much though, but still. I expected a small room and I've stayed in many small hotel rooms in NYC before, but this was a new level of small. I couldn't even open my large suitcase all the way, so please be ready if you are expecting some space for your stuff.

Well, needless to mention the amaaaaaazing location - just round the corner from Times Square, a few blocks away from the 42 St-Port Authority subway station and just in the center of everything. The spacious and beautifully decorated lobby with a bar (and happy hour!) was a definite and pleasant surprise. The hotel bar closed at 11 pm (maybe midnight?) but the bar next door is open until 4 or 5 am and has discounts for the hotel guests. I heard some other guests complaining about the elevators constantly breaking down, but I had no trouble with them, not once. The room itself was fine, it even had an electric iron and an ironing board, the bed pretty comfy too. I didn't spend much time in the room, so it was okay for me for a few days.

Stayed in June 2025

Rooms were small and the bath wasn’t very good for disability access as it was very low.

Reception was stylish and looked good.

Stayed in August 2025

My room was average. Worse location ever. Right in front of the lifts where people stand and make a lot of noise. All other rooms are off corridors on either side. Also no service to room- no new towels or cleaning and yet pay $40 plus tax for service

Great location

Stayed in August 2025

The room and bathroom needed to be renovated. The bathroom had outlets that didn’t work, flickering lights, and old appliances.

Paramount’s close proximity to Broadway theaters, restaurants, and Times Square is the biggest selling point! We got a room for a family of six. It was like going to camp with our kiddos!

Stayed in August 2025

Our air conditioner kept turning off after 18 minutes and the hotel had to reset at the breaker every time. Then the lights in our room kept flickering so definitely serious issues with the electrics .

It was placed very close to Times Square so very convenient

Stayed in August 2025

I like everything

Location and atmosphere

Stayed in July 2025

The shower curtain was too high so the water splashed all over the floor every time I take a shower

Location

Stayed in August 2025

Bad mattress is too soft

Location is very good

Stayed in August 2025

Amazing customer service especially from the front desk. Rooms are small and a lil out dated, bathrooms didn’t have no hairdryer.

Stayed in July 2025

Slightly small, room needed some cosmetic work

Very convenient, easy check-in

Stayed in August 2025

Limited elevator space and service, seemed like only one car was running

Convenient location near theatres

Stayed in July 2025

All rooms with king size beds are not of same size, few are very compact. Would have been better if the water filters are available across all of the floors.

The location of the hotel is quite perfect for the visitors to NYC.

Stayed in July 2025

This review has been hidden because it doesn't meet our guidelines.

Rooms are not well maintained. There was a crack in my WC. Only 4 elevators for the entire hotel, out of which at least one is always under maintenance. No breakfast options

Location Courteous staff

Stayed in August 2025

Didn’t have hot water our last day, all elevators frequently not working. Not a problem for me to use the stairs but may be a concern for some.

Location, friendly house keeping staff, cool lobby with bands.

Stayed in August 2025

It took 30 minutes to check in. Another hour to have the temperature gauge fixed by engineer to have AC it needed a new battery. Mist of the time there was no hit water. I took a cold shower Sunday morning. The best was trying to leave be the elevator vin a packed space. The elevator never made to the lobby. Instead it would get to 2 and back up again three tomes before getting to the lobby. Everyone sighed s sense of relief. It was a surreal experience.

When bot stressed out by unfortunate circumstances at the hotel it was comfortable

Stayed in August 2025

Very good location; No breakfast; Free water; Amazing staff.

Stayed in August 2025

Price point was high

Location

Stayed in July 2025

Great

Stayed in July 2025

Small room

Good bar

Stayed in August 2025

AC Fan Was very Loud. Door card reader didnt work a few times, we had to wait outside room for more than half an hour. Had to pay 11 dollars to hold back after check out which is very uncommon.

Location is perfect, Room was good, staff were very nice to deal with. & responded to questions & issues very quickly.

Stayed in August 2025

Our chromcast didn’t work and our room was very dated.

The theaters were right down the road and was easily accessible.

Stayed in August 2025

Room was pretty small. Door almost hits the bed it’s that short for space. TV didn’t work properly.

Fantastic location. Short walk to everything. Very pleasant staff.

Stayed in July 2025