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Reviews of Paradise Resort Saratoga 2 stars

994 Saratoga Rd, Gansevoort, NY 12831, United States

#1 of 1 hotels in Gansevoort

Guests' Choice

Review score

Based on 84 hotel reviews

4.2

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.4

  • Location

    7.2

  • Facilities

    4.7

  • Staff

    6.6

  • Value for money

    5.7

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Showing 1 – 25

  • Reviewed: 17 September 2024

    3.0
    I didn't expect much gor the price. Over all, not real bad.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No wifi, small, dated rooms . Institution style bathroom. Musty smell. No insulation between rooms. I had a snorer next door. Kept me awake all night.

    Fairly clean, no bugs. It was close to where I was working.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    4.0
    Not good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Room wasn't fully cleaned the ceiling leaked when it rained.

    Not much at all

    Stayed in August 2024

  • Reviewed: 3 August 2024

    5.0
    It was somewhere to sleep, but the accommodations were below standard.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Some work was being done, but it needs much more.

    The staff were friendly. The bed was very comfortable.

    Stayed in August 2024

  • Reviewed: 16 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast was supplied.very sad towels No. Toiletries Supplies

    Stayed in July 2024

  • Reviewed: 15 September 2023

    5.0
    It was quite relaxing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was ni e

    Stayed in September 2023

  • Reviewed: 19 August 2023

    3.0
    Wouldn’t go back given the choice
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Floors and walls very dirty. Shower cubicle and sink not fixed properly. Air conditioning noisy. Just an old and tired place. Didn’t appreciate being charged $10 by booking.com for a person who didn’t exist.

    Easy to find. Easy check-in. Beds comfortable.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    5.0
    Basic motel living without fresh towels.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    They never changed bed or no new towels. Noisy A/C Basic motel Charged extra $40 At arrival for 2 night stay.

    Reasonable motel near Saratoga Race Track

    Stayed in August 2023

  • Reviewed: 1 August 2023

    5.0
    definitely should not be using the word “paradise” or “resort”. as far as I could tell there were no amenities to justif
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    bathroom, refrigerator, tv - no amenities extra $60 fee at check in for using booking.com

    room was clean

    Stayed in July 2023

  • Reviewed: 14 July 2023

    4.0
    Alright for the occasion
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Request 2 bed,no breakfast

    Stayed in June 2023

  • Reviewed: 21 June 2023

    3.0
    neither a paradise nor a resort nor in Saratoga
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi extremely limited, unhelpful grumpy manager, extremely small room - no closet or dresser, tiny tv, tiny bathroom, small shower

    clean, nice bedding

    Stayed in June 2023

  • Reviewed: 15 September 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 2 nights

    Very old and felt like trailer trash.

    Was a bit over priced for what it was. Definitely not a 5 star hotel.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    3.0
    You get what you pay for
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Cabin was cute, however very dirty. Floors and walls were dirty, cob webs. Spent the first 30 minutes cleaning. Dead bugs and mouse poop on the bottom of toilet, disgusting bathroom walls. Had to disinfect the bathroom before use and also mopped the floors. Staff was friendly, however had to pay an additional $40 when we got there. It would have been a cute place if it was cleaned and kept up with better. Only 1 light worked in the room. Also had to clean the fridge out. Beds were so hard and uncomfortable we debated finding someplace else on our second night. The hot water had a horrible smell to it.

    Staff was nice

    Stayed in September 2022

  • Reviewed: 16 July 2025

    2.0
    I will never again stay at the Paradise Resort. I can't imagine why anyone would go again.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The motel is now a state approved drop off sight for ex-cons. The quality of the individuals present was not confidence inspiring. The plywood covering the windows was not confidence inspiring nor attractive. The owner/manager left a key for me.....and it was for another persons room. I opened the door and their were cats on the bed! If there were a woman living there and if I were a bad guy that could have been incredibly dangerous. Or if it were a guy with a carry permit and I walked in.....The 2nd room he offered me was one of the rooms in the really cheap part of the hotel, right next to where the ex prisoners were living. I paid for a cabin, almost twice the cost. When I pointed this out the owner said "oh, you have been here before". He either does not know how to run a business or he was trying to scam me. And of course I end up in a cabin, with the family from HE double toothpicks next door, fighting, swearing, kids screaming...till 2:00am. Never again!

    The bed and pillow were decent. The Chez Pierre restaurant, 1200' away, is excellent, and the reason I stayed at Paradise Resort.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The place was extremely dirty. Bugs in the room definitely mouse droppings. The beds were definitely suspect of being dirty thank god I had my own bedding to put down which I threw out. There was graffiti all over the room from years ago lol I don’t know Ive never seen a place like this to be honest. Front desk people were nice but it’s obvious management does not care about cleanliness. Only stayed one night for a concert in Saratoga Springs. And I left at first light and took a 3 hour steaming hot shower once I got home.

    Nothing.

    Stayed in June 2025

  • Reviewed: 17 October 2024

    2.0
    will never stay here again and i have many pics
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    the moldy smell ,dirty,no heat, very unclean and smelly refridgerater mouse dropping all over

    location

    Stayed in September 2024

  • Reviewed: 27 September 2024

    1.0
    Three couples we talked to said the whole experience was appalling!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Well it was not clean. It smelled like musty mildew. I wouldn’t use that air conditioner in a closet with the vent out I don’t know where. We had to sit sideways to go on the toilet. And cob webs were in the shower.

    Nothing. It was not a paradise or a resort. I can’t believe you even have this on your site. Their pictures were not accurate.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    1.0
    Worst place I ever stayed
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very dirty, bugs in bathroom , microwave very dirty. The rooms are very outdated and everything looks dirty

    Location

    Stayed in September 2024

  • Reviewed: 25 August 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was bad bathroom way too small. Not a great night

    Location

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very clean, great staff, awesome view

    Stayed in July 2024

  • Reviewed: 19 August 2024

    7.0
    Served my purpose
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    The room needed a more detailed cleaning

    Close to areas I went to

    Stayed in August 2024

  • Reviewed: 16 August 2024

    6.0
    Did the job
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights

    The rooms could be bigger and the beds more comfortable and it would be nice if there was some kind of food or deliver of food offered as a suggestion. Snack machines would be good and if they had them I was never told about them.

    The price is more at check in expect to pay an additional $40. The area is quiet and close to Saratoga springs. And close to lake George. The rooms are small so ask for largest rooms or get 2 rooms. They have nice benches outside the rooms and it’s nice. Super quiet area

    Stayed in August 2024

  • Reviewed: 4 August 2024

    1.0
    The bedsheets were dirty, and the building itself was extremely outdated. The shower was disgusting. The Wi-Fi did not w
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bedsheets had dirt and hair attached to them like they had never been changed. The shower floor was a disgusting outdated concrete slab. The Wi-Fi did not work even with the five different Wi-Fi that they offer. The TV was on and off because the Wi-Fi was so bad. We were woken up at 12:30 at night by the police banging on our door looking for somebody in the hotel instead of going to the reception desk and finding out what room they were in. We were awake for an hour because of this. They were pounding on every door.

    The property itself was OK, but the building is very dated and needs tons of work

    Stayed in August 2024

  • Reviewed: 24 July 2024

    1.0
    Will not be back. Waste of my money. And if could would like a refund.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not swept. There was pretzels or something near the wall and bed. The bathroom had a dirty soap stuck in the shower. The floors in bathroom were dirty. The neighbors were up all night making ruckus and everything. They only thing that looked clean was the beds being mad. The room had a funky smell to it like mold or something. Was not worth my money. Need better house keeping and sounds like people live there in the motel. The sign outside doesn't light up so u really have to slow to know where u going. Need Inspection or something. The smell is not good.

    Stayed in July 2024

  • Reviewed: 17 June 2024

    8.0
    Quaint Cabin
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like at check out we owed $40 more than what we had already paid Booking.com which I will be taking up with them😡

    It was quaint, recent updates, & relaxing, cabin style...

    Stayed in June 2024

Showing 1 – 25

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