Pigeon Forge, 37863, United States
#489 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 30 hotel reviews
6.8Cleanliness
7.3
Comfort
7.6
Location
8.8
Facilities
7.2
Staff
8.4
Value for money
7.4
Free Wifi
10.0
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Showing 1 - 25
Reviewed: August 3, 2025
Kimberly
United Statesunfortunately the pool wasn't usable while we were staying
It was great and it felt like a home away from home.
Stayed in May 2025
Reviewed: May 25, 2025
Kimberly
United StatesThe carpet needs cleaned, the upstairs toilet seat needs secured better. The door knob on front door needs tightened.
The location was great
Stayed in May 2025
Reviewed: October 28, 2024
Donna
United Statesthe front door wouldn't lock. And no mental bin for the garbage. the bears kept coming back to get in the plastic bin for the garbage.
location
Stayed in October 2024
Reviewed: October 2, 2024
Amanda
United StatesCarpet was dirty and the dishwasher did not work. Clean the floors.
Large. Good location.
Stayed in October 2024
Reviewed: June 18, 2024
Melissa
United StatesNestled just a ways from town. But close to town as well
Stayed in May 2024
Reviewed: October 13, 2023
Robbie
United StatesNothing
Location
Stayed in October 2023
Reviewed: October 7, 2022
Pat
United StatesFor us senion ladies, instructions on how the use the tv remotes. Small things needing attention: ex toaster was broke, electircal plug in upstairs bedroom not wkg. Nothing major we could not live without.
The location was close to dining & shopping. How quiet it was even with other cabins around, A cup of coffee in the morning looking at the scenery was great. For
Stayed in October 2022
Reviewed: March 17, 2025
Kara
United StatesVery old and outdated. Hot tub jets didn’t work good. The downstairs was freezing cold and there was no thermostat to change it. There was trash under one of the beds when we were looking for a live cockroach that got away and a dead one in the night stand drawer. Staff didn’t do anything to compensate for the problem just offered to come clean as if that was gonna get rid of the cockroaches.
Good location, very close to everything. Was a good size for our group.
Stayed in March 2025
Reviewed: August 17, 2024
Becky
United StatesUpon arrival gaining access was crazy. 15-20 mins to get into the cabin using the code... after leaving to make a trip to the store we no longer had access with the code. NO WORRIES we called management and was able to get the key from the lock box. Upon bathing after the pool within the 1st 4 hours we found on the main floor restroom a molded shower curtain. I made a call it was changed the same day. THANKS but I'm mad b/c I called ahead and expressed my concerns from the previous reviews. I asked to PLEASE make sure the home was cleaned. Popcorn from the previous ppl or clean up crew on the couch and floor upon arrival. Couches were not comfortable TO ME why not purchase a new set every 2 yrs at least. It was very WORN the pillows sunk in. I hated the fact that they were dark I need to see bugs if they are there!!! Anyway moving on ... we arrived on a Monday departed on Friday we didn't have access to wifi until Thursday evening. Oh that was a issue having to use our own hotspots.. ehh it worked out but dang!! So Monday evening we wanted to get comfortable you know sometimes you have to wipe things down upon arrival... baby the floors hadn't been moped in what looked like over a year. Swept yeah, but look some clorox wipes had the floor a WHOLE DIFFERENT SHADE 5xs lighter. Then the dishwasher lord the water just sat in it. A weeks worth of funky dirty dish water. We had to hand wash the dishes which was like ugh this is not a vacation... they need to install a light in the hot tub area that was a struggle at night, but wasn't the worse thing. Basement outside light was out. The hot tub water overflowed to the patio below but it seems like the hot tubs in the other homes did the same so okay cool.
The location was great very close to the strip where majority of the activities, food, and stores are. Very easy to make contact with the property manager(s). The pool was nice not crowded at all maybe it was a slow time but not really!! Beds were comfy I appreciated the fact that they had the mattress covers on b/c I surely looked for bedbugs... you'll be glad to know we saw NONE... the home looks exactly like the pictures and it has enough room to fit the entire family comfortably ...EXCEPT... see my dislikes for further details!!! FYI TBH I thought it was just a good deal from the site I found it on BUT guys idk I guess you get what you pay for. 5 days 4 nights less than $1500 well sometimes you just gotta SPEND MORE for your comfort and sanity!!! We made due thou!!
Stayed in July 2024
Reviewed: July 21, 2024
Jonie
United StatesThe dishwasher, stove, and washing machine needs upgrades. The dishwasher leaked, the stove half worked and the washing machine I thought was going to fall apart. The hot tub leaked and they have a critter problem in the attic and raccoons constantly got in your trash every nights the cabin is over priced and it needs upgrades and remodeled.
Location is close to town
Stayed in June 2024
Reviewed: May 12, 2024
Mickey
United StatesClose to everything!
Stayed in May 2024
Reviewed: April 9, 2024
Wyatt
United Stateshouse had not been cleaned upon arrival, upstairs bathroom shower leaked into the kitchen. local representative was helpful but we still did not receive our cleaning fee back as promised.
Stayed in March 2024
Reviewed: January 5, 2024
Scott
Abkhazia, GeorgiaSome if outlets didn't work. Light bulbs were out. We still had a wonderful time.
Stayed in January 2024
Reviewed: October 1, 2023
William
United StatesThere was nothing we didn't like
Cabin was beautiful. Great views. Parking was good.
Stayed in September 2023
Reviewed: August 15, 2023
Lisa
United StatesThis cabin was ate up with bed bugs, we had to call the first night we were there and they finally contacted us back the next day, they sent in someone to inspect the cabin and upon inspection they found that it was literally infested with bed bugs, we have plenty of videos and pics of them crawling around everywhere!!! They told us that they couldn’t put us up anywhere else but that they would give us a total refund and it would be refunded back in about 7 business days. We did receive the refund for the cabin but lost money for things we had booked to do, it totally ruined our vacation as we were traveling with our kids and grandbabies! We were told that they would be taking care of the bed bug problem but a week later we went back on to see if they continued to rent the cabin out and the cabin was rented back out and the review that person left was also about how bad the bed bugs are!! They absolutely know about the problem and haven’t don’t anything to take care of it and continue to rent it out!!! Please save yourself the trouble and DO NOT rent this cabin!!
Nothing
Stayed in July 2023
Reviewed: July 28, 2023
Deb
United States2 out of 5 TV's worked. THERE WERE BED BUGS AND WE GOT ATE UP!!!!!!!!!!!!!!! UACCEPTABLE!!!!!!!!!!
There was no breakfast. The cleanliness was top notch
Stayed in July 2023
Reviewed: June 25, 2023
Rikamomma
United StatesThis place had enough space for a little gateway with my sisters and our kids. I like that it was close to everything we wanted to visit during our stay.
Stayed in June 2023
Reviewed: November 7, 2022
Lisa
United Statescleanliness needed much maintenance
location view large enough to accommodate 10 people
Stayed in November 2022
Reviewed: November 24, 2022
Anonymous
United Statesbed bugs in room close to bathroom on main floor dishwasher leaked couldn’t use it
Stayed in November 2022
Reviewed: July 7, 2025
Brian
United StatesThere are no comments available for this review
Stayed in July 2025
Reviewed: March 3, 2025
Vince
United StatesThere are no comments available for this review
Stayed in March 2025
Reviewed: June 4, 2024
Jeff
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: August 1, 2025
Mohammed
United StatesThere are no comments available for this review
Stayed in July 2025
Reviewed: March 29, 2025
Deborah
United StatesThere are no comments available for this review
Stayed in March 2025
Showing 1 - 25
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