A/c wasn't on when arrived but it cooled off pretty well

Stayed in June 2023

The staff is rude

Location and price

Stayed in May 2023

The noise from the traffic was over bearing. Made it hard to sleep.

Nice, clean, with comfortable bed.

Stayed in April 2023

My only complaint is, I stayed 2 days and no one came in and freshen up the room or give us clean towels.

Stayed in November 2022

The bed was great for it's intended use Everything worked

Stayed in June 2025

Need better linen. Towels and wash clothes are stained with who knows what and the bedding had burn holes. Counters weren’t cleaned properly from previous customers

Shower pressure is amazing

Stayed in March 2025

1st room had roaches ants going in and out underneath the door 2nd room had a pan of water inter the air conditioning window unit full of gnats and roaches

Close and convenient

Stayed in June 2024

Horrible won't give my money back

Stayed in June 2024

The room smelled like someone had smoked in there before I got there

The room looked nice

Stayed in May 2024

Well I was given 213 which the toilet wasn't working properly, so I called to the front desk and he gave me another room which was I think 110 or 108 which had burn spots on the bedding, the toilet BARELY flushed, people made so much noise until 4am and I didn't call back to the office to get moved because we were already tired and just wanted to rest but didn't expect to go through what we went through for $66 and wasn't too comfortable then barely got 4 or maybe 5 hours of sleep. I feel as though I should get reimbursed or room credit for a better room worth paying full price for

The only thing I liked about it was the area

Stayed in May 2024

Wouldn't let me stay

They refused let me stay.. Like my money back Keith Blair

Stayed in January 2024

Was dirty and filthy

Price

Stayed in December 2023

Staff. They are rude. They are not personable at all. They have very short tempers and quick to snap. They will gladly take your money. And not have your room. And then no refunds. They were great. Now their new staff is AWFUL. And pretty sure she is a child herself. 🙄 I booked a room online DAYS in ADVANCE... i even called and asked for a KING SMOKING. They said they confirmed it. BUT They didn't have a king room when I arrived. Not even a non smoking king room. They refuse to refund me.... The front desk lady threw my ID at me when I asked for it back. I was speaking to her boss on the phone. So guess what I did. Yup. I tossed the phone right back at her. Am I wrong? Sure. But she is even worse, in my opinion. She's the face of the company. The facilities have gone down a lot. Their rugs are shredded in almost every room. The top bed cover is almost ALWAYS dirty. They don't wash every time. They just put it back on. They have burn marks on their beds and sheets. Don't care to replace. They have dirty floors. The cleaning ladies clearly don't mop. They don't clean the walls. They always have gross stuff on them. There are always sketchy looking people hanging around outside. Sitting on the stairs blocking your way to your room. Sitting out in the parking lot just watching. It's creepy. This was a BLESSING that they didn't let me stay. However, I want my money back. Since I DIDN'T get the room, I BOOKED days in advance. AND called to.confirm it. Absolutely ridiculous.

Location.

Stayed in October 2023

Expensive pet fee, lack of comfort

Cleanliness

Stayed in July 2023

Location front desk

Clean towels excellent wifi

Stayed in May 2023

Everything

Nothing

Stayed in July 2023

They way I was treated and how I couldn’t enjoy my stay there

Things were broken there , couldn’t watch Tv , I felt uncomfortable staying there ,and customer service was so rude and almost didn’t give me a room

Stayed in June 2023

No issues

Great location

Stayed in May 2023

Floors are dirty. In main and bathroom. Flooring is torn up. I assume by an animal. Ice bucket and the tray were disgusting. Wouldn't touch those.

Great location. Staff is awesome. Price is even better online. Don't book in person. Book online. Otherwose it's $80/night vs $53/NIGHT.

Stayed in April 2023

I didn't get to stay for this booking, was told that the hotel was booked when I showed up and that I wasn't going to be refunded. Not good BUISNESS.

Stayed in April 2023

This hotel went above and beyond service for my stay. Rooms were perfect, service was excellent, all in all it was the best hotel I've ever stayed in in baytown hands down!!!!

Stayed in March 2023

Alot of roaches!

Stayed in November 2022

Roaches on bed and wall.

Nothing, I wasn't there for more than one minute.

Stayed in November 2022

Door didn’t close properly. Complained but they couldn’t do anything except asking me to bang the door harder when closing. Location is too close to the oil refinery and I could smell gas in the air. Staff not particularly friendly. My room key didn’t work the first time and the staff blamed me for holding the room key card with my cell phone, and hesitantly reprogrammed the key.

Price is relatively cheap

Stayed in October 2022