Reviews of Hotel Inn Pendleton I-84 2 stars
413 SW Dorion Ave, Pendleton, OR 97801, United States
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe rooms are very comfortable and the front office remodel looks amazing
No area for pets to “go” outside
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThere was no breakfast and it was stated that breakfast was included. We put check in at 1am and then we were asked to come early when we couldn’t because we were driving all day and we literally came in at 1 am because of driving…. Don’t want to stay up? Don’t offer to allow late check-ins… nobody was there to check us out the next morning had to leave the keys on the desk at 7:00am the ice maker did not work at all the ac was not turned on so when we came in at 1 am the room was boiling hot so we couldn’t sleep right away … rough … do better
Dear Guest, Thank you for your feedback. Due to temporary construction, our breakfast service was unavailable for a short period; however, we provided in-room coffee, hot water, and cinnamon rolls for your convenience. The construction is now complete, and full breakfast service has resumed. We also made a special exception to accommodate your 1 AM check-in. As for the AC, it is not kept running continuously, but guests are welcome to turn it on upon arrival. Given the typically cooler nighttime climate in our area, rooms generally remain comfortable. We appreciate your understanding and hope to welcome you again under better circumstances. Best regards, Hotel Inn Pendleton I-84
Dear Guest, Thank you for your feedback. Due to temporary construction, our breakfast service was unavailable for a short period; however, we provided in-room coffee, hot water, and cinnamon rolls for your convenience. The construction is … Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewEasy access to the upper floor. Clean, tidy cozy room.
Very small parking lot
Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the easy access to the upper floor and found your room clean, tidy, and cozy. We appreciate your feedback regarding the parking lot and will consider it for future improvements. If you have any further comments or need assistance, please feel free to reach out to us at ota.escalations@oyorooms.com. We look forward to welcoming you back for another pleasant stay. Warm regards, Hotel Inn Pendleton By Townhouse I 84
Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the easy access to the upper floor and found your room clean, tidy, and cozy. We appreciate your feedback regarding th… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewNo breakfast
It took 4 rooms before I was able to have one that worked.
Dear Guest, Thank you for sharing your feedback with us. We understand how inconvenient it must have been to change rooms multiple times before finding one that met your needs. We truly empathize with your experience and are committed to improving our services. To prevent similar issues in the future, we are reviewing our room allocation process and enhancing our maintenance checks to ensure all rooms are in perfect condition for our guests. We appreciate your patience and understanding. If you have any further concerns or need assistance, please feel free to reach out to us at ota.escalations@oyorooms.com. Warm regards, Team OYO
Dear Guest, Thank you for sharing your feedback with us. We understand how inconvenient it must have been to change rooms multiple times before finding one that met your needs. We truly empathize with your experience and are committed to i… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBusiness keeps trying to charge my credit card. I called Business and was told they are not charging my card. Fraud is detected.
Same as above
Dear Guest, Thank you for bringing this matter to our attention. We understand your concern regarding the unauthorized charges on your credit card and take such issues very seriously. We assure you that we are committed to resolving this matter promptly. Please reach out to us at ota.escalations@oyorooms.com with your booking details so we can investigate this further and assist you effectively. We appreciate your patience and understanding. Best regards, Team OYO
Dear Guest, Thank you for bringing this matter to our attention. We understand your concern regarding the unauthorized charges on your credit card and take such issues very seriously. We assure you that we are committed to resolving this m… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt is in a great location , close to shops restaurants etc, it is quiet comfortable and clean, bed was really comfy,
Dear Guest, Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed our great location, found the surroundings quiet and comfortable, and appreciated the cleanliness of our property. It's fantastic to know that you had a restful sleep on our comfy bed. Your positive experience is our top priority, and we are thrilled to have met your expectations. Should you need any assistance in the future, please feel free to reach out to us at ota.escalations@oyorooms.com. Thank you once again for your kind words. We look forward to welcoming you back soon! Warm regards, Team OYO
Dear Guest, Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed our great location, found the surroundings quiet and comfortable, and appreciated the cleanliness of our property… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewNice manager
After check out, the motel tried charging credit cards multiple times at different amounts. This had me curious? And I most likely won't stay there again and can't recommend business to others without caution to possible fraud. Thank you Respectfully, William Centre
Dear William, Thank you for sharing your experience with us. We understand how unsettling and concerning this experience must have been for you. Please rest assured that we take such matters very seriously and are committed to resolving this issue promptly. If you have any more details or need further assistance, please do not hesitate to reach out to us directly at ota.escalations@oyorooms.com. We appreciate your feedback and hope to regain your trust in the future. Respectfully, Team OYO
Dear William, Thank you for sharing your experience with us. We understand how unsettling and concerning this experience must have been for you. Please rest assured that we take such matters very seriously and are committed to resolving th… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewFriendly staff
Location and value
Dear Guest, Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you enjoyed the friendly service from our staff and found our location to be of great value. Your positive experience is our top priority, and your kind words motivate us to continue delivering exceptional service. If you have any further feedback or need assistance, please feel free to reach out to us at ota.escalations@oyorooms.com. Warm regards, Team OYO
Dear Guest, Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you enjoyed the friendly service from our staff and found our location to be of great value. Your positive experience is our top priority, and … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewPrice & location
No breakfast as was advertised! Shower curtain rod hung down, because of missing screw.
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the absence of breakfast and the maintenance issue with the shower curtain rod. We understand how important these amenities are to our guests and are committed to ensuring they are available as advertised. Please rest assured that we are addressing these issues promptly to prevent future occurrences. If you have any further concerns or need assistance, feel free to reach out to us at ota.escalations@oyorooms.com. Thank you for choosing OYO, and we hope to serve you better in the future. Best regards, Capital O Hotel Inn Pendleton I-84
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the absence of breakfast and the maintenance issue with the shower curtain rod. … Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe rooms have been recently updated, it looked and felt very clean.
Being under new ownership, the online policies didn't quite match what was offered. The online posting said breakfast was available, but there was none.
Dear Shaylyn, Thank you for your kind review! We're glad to hear you enjoyed the clean and updated rooms at Capital O Hotel Inn Pendleton I-84. We appreciate your feedback regarding the breakfast information and apologize for the confusion. As we transition under new ownership, we're working to ensure all online details accurately reflect our current offerings. We hope to welcome you again soon! Warm regards, Hotel Management Capital O Hotel Inn Pendleton I-84
Dear Shaylyn, Thank you for your kind review! We're glad to hear you enjoyed the clean and updated rooms at Capital O Hotel Inn Pendleton I-84. We appreciate your feedback regarding the breakfast information and apologize for the confu… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe flowers were pretty
I never got free breakfast, they didn't even have coffee. There was hair in the beds, hair in the drains. I asked to be moved rooms and was told no. My room smelled like pee and cigarettes and was super hot when we got there. I went to the front desk 3 separate times and called, no one answered
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. It is concerning to hear about the issues you faced, including the unresponsive staff, cleanliness of the rooms, and lack of amenities like breakfast and coffee. We also regret the unpleasant odor and temperature in your room. Please know that this is not the standard we strive for, and we are taking your feedback seriously to ensure improvements. We would like to address these concerns directly. Kindly reach out to us at ota.escalations@oyorooms.com so we can assist you further. Thank you for bringing this to our attention. Warm regards, Capital O Hotel Inn Pendleton I-84
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. It is concerning to hear about the issues you faced, including the unresponsive staff, cleanliness o… Show more