Reviews of New 2025-Ocean Sands Beach Boutique Inn-Sauna and Salt-Mineral Pool -Free Beach Bikes and Famous Beach-Nightly Popcorn-Bathrobes and Sunscreen in all rooms-Ultra Sparkling Certified-Free Laundry-4 Grand Black Beds in all rooms SAVINGS# 252-242-SAND 4 stars
1003 South Croatan Highway, Kill Devil Hills, NC 27948, United States
Loading
Guests also reviewed these properties:
Ho Chi Minh City, Vietnam
Rethymno Town, Greece
Manzanillo, Costa Rica
Ulcinj, Montenegro
Robin Hood's Bay, United Kingdom
Kunming, China
Itānagar, India
Chongming, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI liked that I did not have to pay another deposit.
They clean rooms every three days but I pay for service when I am charged.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewAmenities and cleanliness
No elevator
Dear Alexandria, Thank you for your review! We are pleased to hear that you had a great overall experience and enjoyed the amenities as well as the cleanliness of the property. Your note regarding the absence of an elevator is appreciated, as accessibility is an important part of the guest experience. We value your feedback and will keep it in mind as we continue to improve. We look forward to welcoming you again and providing another comfortable stay. Sincerely, Heather General Manager
Dear Alexandria, Thank you for your review! We are pleased to hear that you had a great overall experience and enjoyed the amenities as well as the cleanliness of the property. Your note regarding the absence of an elevator is appreciated,… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLoved what you did with the makeover...very nice!
The stairs! No elevator!
Dear Trisha, Thank you for sharing your feedback. We are glad to hear that you enjoyed the recent updates and makeover of our property. We appreciate your note regarding the stairs, as guest comfort and convenience are important to us. Your insights help us continue enhancing the overall experience, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Heather General Manager
Dear Trisha, Thank you for sharing your feedback. We are glad to hear that you enjoyed the recent updates and makeover of our property. We appreciate your note regarding the stairs, as guest comfort and convenience are important to us. You… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWe had a reservation for over six months. The hotel was closed for remolding and no one called to tell us before we drove 6 hours. When I called to check in the desk person was very rude and didn't even care about the situation.
Dear Vance, We apologize for the breakdown during your stay. We have noted your concerns and will investigate it entirely. Guest reviews are serious for us and thank you for your understanding. Sincerely, Heather General Manager
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewI didn't stay here because there was no one there to assist me.I called all the numbers and no one picked up.I want my money back.I had to go to the Days Inn.I am very upset.
Everything
Dear Imes, We apologize for any frustration you experienced, but our front desk is staffed to assist guests during operating hours. If you were unable to reach someone, there may have been an unforeseen issue, and we regret the inconvenience. We strive to provide reliable service and appreciate your feedback. Sincerely, Heather General Manager
Dear Imes, We apologize for any frustration you experienced, but our front desk is staffed to assist guests during operating hours. If you were unable to reach someone, there may have been an unforeseen issue, and we regret the inconvenien… Show more
Reviewed: 24 February 2025 · Stayed in January 2025
Verified reviewWe weren't sure what to expect going into the situation... it was a $25 hotel room at the beach. Very very pleasantly surprised!! We will be back for sure.
No complaints
Dear Serena, Thank you for your wonderful review! We’re so glad to hear that you had a pleasant surprise during your stay, especially with the great value at the beach. It’s fantastic that everything met your expectations, and we’re thrilled you enjoyed your time with family. We can’t wait to welcome you back on your next visit. Thanks for choosing us, and we look forward to seeing you again soon! Sincerely, Heather General Manager
Dear Serena, Thank you for your wonderful review! We’re so glad to hear that you had a pleasant surprise during your stay, especially with the great value at the beach. It’s fantastic that everything met your expectations, and we’re thrill… Show more
Reviewed: 20 February 2025 · Stayed in November 2024
Verified reviewPrice
Small room. Bed was so so on comfort. The concept of a "resort fee" is a bit laughable. It's a hotel. More like a motel. There is something that resembles breakfast, but just skip it.
Dear Bryan, Thank you for your feedback. We appreciate you staying with us during the offseason. Our goal is always to provide value and comfort, and we regret that some aspects didn’t meet your expectations. While our pricing varies seasonally, we strive to remain competitive. We’ll take your comments about the room, bed, and breakfast into consideration as we work to improve. We hope you'll give us another chance in the future to better meet your expectations! Sincerely, Heather General Manager
Dear Bryan, Thank you for your feedback. We appreciate you staying with us during the offseason. Our goal is always to provide value and comfort, and we regret that some aspects didn’t meet your expectations. While our pricing varies seaso… Show more
Reviewed: 28 January 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewThe rooms were cleanish and it was a good location.
The manager was very rude! There was a lot of people hanging around the hotel that didn’t have rooms there. There were multiple room doors left open that didn’t have people staying in them.
Dear Jordan, Thank you for your feedback. We're glad you appreciated our location and the cleanliness of your room, but we're sorry to hear about your negative interactions with our staff. We take guest safety seriously and are actively addressing concerns about unauthorized individuals in the hotel. Our team is committed to improving our service and ensuring a secure environment for all guests. Please reach out directly with any further details so we can rectify this situation. Thank you for your input. Sincerely, Heather General Manager
Dear Jordan, Thank you for your feedback. We're glad you appreciated our location and the cleanliness of your room, but we're sorry to hear about your negative interactions with our staff. We take guest safety seriously and are act… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewIt's a quiet and very clean hotel. Linens were very nicely presented . Short walk to the beach and is surrounded by multiple popular restaurants, pharmacies, and retail local stores. The staff is very helpful and super nice.
There is no elevator. We had to carry our luggage up four flights of stairs. So every time you leave and come back, be prepared to get your daily exercise. The pool is outside with no chairs, tables, or umbrellas, and of course, it's not heated and very small. There was no breakfast, there was no popcorn in the popcorn cart, the dryer was broke and had a sign on the washer saying if you wash you have to go across the street to the coin laundry to dry! They were very old and need updating badly. My room had no closet to hang clothes. The ice machine was on the 1st floor, which, of course, meant up and down the stairs every time you needed ice, snacks, or laundry.
Dear DeeQue, Thank you for sharing your feedback. We're glad you appreciated the hotel's cleanliness and convenient location near the beach and local amenities. We apologize for any inconvenience you experienced with the stairs, pool, and other facilities. Your comments about the lack of elevator, room amenities, and broken appliances will be shared with our team for review. We're always looking to improve, and we appreciate your understanding. We hope to welcome you back in the future for a more enjoyable stay. Sincerely, Heather General Manager
Dear DeeQue, Thank you for sharing your feedback. We're glad you appreciated the hotel's cleanliness and convenient location near the beach and local amenities. We apologize for any inconvenience you experienced with the stairs, po… Show more
Reviewed: 27 December 2024 · Stayed in November 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 December 2024 · Stayed in November 2024
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewWs good. Easy to access.
Bigger selection at breakfast would have been good.
Dear Richard, Thank you for your feedback! We're glad you found our location convenient and easy to access. We appreciate your suggestion for a larger breakfast selection. To enhance our offerings, we're considering adding more variety, such as flavor-infused water options, a wider range of teas, and local specialties. We hope to welcome you back soon and provide an even more satisfying breakfast experience. Sincerely, Heather General Manager
Dear Richard, Thank you for your feedback! We're glad you found our location convenient and easy to access. We appreciate your suggestion for a larger breakfast selection. To enhance our offerings, we're considering adding more var… Show more