1040 Greenwood Boulevard, Lake Mary, FL 32746, United States
#15 of 15 hotels in Lake Mary
Guests' ChoiceBased on 226 hotel reviews
5.2Cleanliness
5.8
Comfort
6.2
Location
7.4
Facilities
5.7
Staff
6.6
Value for money
6.0
Free WiFi
6.9
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End of dialog contentReviewed: 19 December 2024
Elisha
United StatesThere were no coffee machine in the room or even in the lobby. Room seemed sticky and unclean. there was an strange odor coming from the closet area. not good at all.
not much, the friendly guy that checked us in.
Stayed in December 2024
Reviewed: 19 December 2024
Lynn
United StatesFinishes were very old and dated, cabinets, vanity Outlet by bed was broken and other outlets weren’t working No hair drawer. Zero utensils, plates, cups in kitchen. Was given a piece of paper saying this location no longer serves complimentary breakfast. Secondary lock on door hanging off door Overall room looks tired and needs refresh
No carpet in room was great Bed was comfortable and clean
Stayed in December 2024
Reviewed: 17 September 2024
Ghiselle
United Statesroom service only once in 2 week stay. they came my first day!!! have to pay for towel, pots and pans. was clean but older. end of stay they tried to tell me i still owed a fee! had to give confirmation information. overall could have been better.
close to highway. was able to work under wifi
Stayed in September 2024
Reviewed: 24 July 2024
Karshara
United StatesWasn’t clean no extras no breakfast no dishes are offered you gotta pay for everything an that not what it says on the web site just had a bad smell I didn’t like my stay at this hotel
Online
Stayed in July 2024
Reviewed: 22 July 2024
Mary
United StatesThe floors was not clean our feet was black no pool. I wouldn’t have paid what I paid for that 200.00 for all 3 nights is what that was worth. I worked at a best western and we did not charge for extra towels and our lady’s went to each room and asked if they needed anything. I never seen anyone, cleaning.
What breakfast was not told about no breakfast. I like it was like a little apt. But the hall was nasty and smelled like bug spray and there was apple piece under the bed. Our baby crawled on the floor and our feet was black the floor was not clean.
Stayed in July 2024
Reviewed: 17 July 2024
Lydia
United StatesHave to pay extra for everything and no complimentary breakfast. Also no housekeeping for short stays, not even trash pickup
Kitchen area and affordable price
Stayed in July 2024
Reviewed: 13 July 2024
Edward
United StatesThe smell and insides look dirty
Nothing
Stayed in July 2024
Reviewed: 20 May 2024
Gerald
United StatesNo staff available when I needed them. They do have people from 9am to 6pm. Before 9am, your call gets directed to a toll free operator that is offsite and tells you to wait until 9am. No blow dryer. I had to wait until 9am and go downstairs and request when staff arrived. The staff are all nice (when they are there). No cookware (not even disposable utensils) for a Suite. Corridor carpets are pretty dirty. Some detectable mold smell. I doubt the unit has been renovated in over 20 years. Some old equipment (fridge, fans). Definitely lower your standard if you're staying here on a lower budget.
You get what you pay for. Stayed here for the lower priced offering. I opted for a lower budget based on other reviews. Then, when I arrived, since the hotel became an Extended Stay, there was a notice indicating the removal of all pots/pans & utensils and that I could rent or purchase the items. Felt like a little bait and switch situation here since I booked a Suite a few months back at this hotel.
Stayed in May 2024
Reviewed: 22 April 2024
Debra
United StatesNo breakfast, not even a coffee pot in the room.
Check-in was smooth. Lady at desk was pleasant. We were allowed to go to the room at 2:45, 15 minutes early.
Stayed in April 2024
Reviewed: 21 March 2024
Heitter
United StatesMy deposit was not a deposit; the hotel charged $100 to my account for nothing. I'm disputing with my bank. The property does not have front desk services between 10 PM To 9:00 AM, so you cannot resolve anything if you need to check out at 8:00 AM. I called an agent and left the key in my room. ZERO customer service.
Room clean and good bed.
Stayed in March 2024
Reviewed: 29 February 2024
Dennis
United Statesroom was ok not as nice as the room in ormond, stair ways weren't clean. some patrons left messes in the parking lot
Stayed in February 2024
Reviewed: 18 February 2024
Jane
United StatesLot of noise at night, slamming doors, kids running in the hallways, lighting in the hallways was diminished.
Room was about what was expected, bed was like sleeping on a rock, no breakfast was served
Stayed in February 2024
Reviewed: 10 January 2024
Nakisha
United StatesExtra fees for linen
Location
Stayed in January 2024
Reviewed: 6 December 2023
Amedeo
United StatesNo coffee or amenities in entire hotel. No supplies. Atmosphere is depressing. Need to pay extra for utensils, plates, etc.
Bed was ok Good TV. Room was OK, although very small.
Stayed in November 2023
Reviewed: 5 October 2023
Nicholas
United StatesRooms smelled
Good staff
Stayed in August 2023
Reviewed: 25 July 2023
Tanya
United StatesI requested a bed set for the pull out and extra towels. I don't know if we have enough towels for that, was the response I received. The room had 2 towels for 6 guest. The free breakfast? Budget coffee and blueberry bananas. I can't even call that a breakfast snack. Location isn't bad. But the whole property is kind of sketchy....
Employees were nice and greeted everyone with a smile. The size of the room was good as well.
Stayed in July 2023
Reviewed: 12 June 2023
Amanda
United StatesSome sort of disgusting smell in the hallway that burned your nose. To say the breakfast was lacking would be an understatement. Thankfully it was a quick one night stop.
Front desk lady was very nice.
Stayed in June 2023
Reviewed: 12 June 2023
Deanna
United StatesThe elevator, hallways, and room smelled horrible
The ac was cold made the stay worth it
Stayed in June 2023
Reviewed: 30 May 2023
Jerri
United StatesThe place smelled! My room and the halls smelled like strong dog pee! It was unbearable. I went out and bought carpet deodorizer and glade plug ins but it didn't really help. The tub had the appearance of dirt and white paint stains in it. The staff was nice. I told her about it and she did make an attempt to come up and spray. I don't like writing bad reviews, but this was really unbearable and I wasn't comfortable with my living quarters because of it.
The customer service was good.
Stayed in May 2023
Reviewed: 22 March 2023
Jessica
United Statesthe staff
the bed
Stayed in March 2023
Reviewed: 23 January 2023
Maria
United StatesNo amenities, not very clean and property had a strong, unpleasant odor. Definitely not worth the price.
The bed was comfortable.
Stayed in January 2023
Reviewed: 1 December 2022
Deborah
United Statesfree breakfast was almost nonexistant, no ice machine, no coffee maker in room
proximity to travel
Stayed in November 2022
Reviewed: 8 November 2022
Brittanie
United StatesThe wifi unless you pay is absolutely terrible. The room smelled and was very old. The receptionist was busy on the phone for 15 minutes dealing with questionable guests but it was for something that couldn't be fixed then, so 4 of us stood there waiting to check in while we were ignored.
Location
Stayed in November 2022
Reviewed: 7 November 2022
Junejune
United StatesThe room was supposed to be none smoking but it did not smell like it. The chest were the tv was on moved alot you could see water damage. Carpet had ripes. Trash cans out side overflowing the stairs were nasty. The middle island had 2 office chairs that were filthy. Plus we had to pay for internet..
The only thing we liked was the front clerk we arrived 1/2 hour early and she gave us the room.
Stayed in November 2022
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