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  5. Reviews of Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd

Reviews of Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd 2 stars

1040 Greenwood Boulevard, Lake Mary, FL 32746, United States

#15 of 15 hotels in Lake Mary

Guests' Choice

Review score

Based on 226 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    6.2

  • Location

    7.4

  • Facilities

    5.7

  • Staff

    6.6

  • Value for money

    6.0

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 19 December 2024

    4.0
    disappointing
    • Business trip
    • Group
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    There were no coffee machine in the room or even in the lobby. Room seemed sticky and unclean. there was an strange odor coming from the closet area. not good at all.

    not much, the friendly guy that checked us in.

    Stayed in December 2024

  • Reviewed: 19 December 2024

    6.0
    Adequate for my needs but very basic
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Finishes were very old and dated, cabinets, vanity Outlet by bed was broken and other outlets weren’t working No hair drawer. Zero utensils, plates, cups in kitchen. Was given a piece of paper saying this location no longer serves complimentary breakfast. Secondary lock on door hanging off door Overall room looks tired and needs refresh

    No carpet in room was great Bed was comfortable and clean

    Stayed in December 2024

  • Reviewed: 17 September 2024

    5.0
    Could have been better
    • Business trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 10 nights
    • Submitted via mobile

    room service only once in 2 week stay. they came my first day!!! have to pay for towel, pots and pans. was clean but older. end of stay they tried to tell me i still owed a fee! had to give confirmation information. overall could have been better.

    close to highway. was able to work under wifi

    Stayed in September 2024

  • Reviewed: 24 July 2024

    5.0
    Not good I want stay again
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Wasn’t clean no extras no breakfast no dishes are offered you gotta pay for everything an that not what it says on the web site just had a bad smell I didn’t like my stay at this hotel

    Online

    Stayed in July 2024

  • Reviewed: 22 July 2024

    5.0
    Other than what I said it was a nice stay.it was more for people who work out of town.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The floors was not clean our feet was black no pool. I wouldn’t have paid what I paid for that 200.00 for all 3 nights is what that was worth. I worked at a best western and we did not charge for extra towels and our lady’s went to each room and asked if they needed anything. I never seen anyone, cleaning.

    What breakfast was not told about no breakfast. I like it was like a little apt. But the hall was nasty and smelled like bug spray and there was apple piece under the bed. Our baby crawled on the floor and our feet was black the floor was not clean.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    6.0
    Okay
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Have to pay extra for everything and no complimentary breakfast. Also no housekeeping for short stays, not even trash pickup

    Kitchen area and affordable price

    Stayed in July 2024

  • Reviewed: 13 July 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell and insides look dirty

    Nothing

    Stayed in July 2024

  • Reviewed: 20 May 2024

    5.0
    Passable
    • Business trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No staff available when I needed them. They do have people from 9am to 6pm. Before 9am, your call gets directed to a toll free operator that is offsite and tells you to wait until 9am. No blow dryer. I had to wait until 9am and go downstairs and request when staff arrived. The staff are all nice (when they are there). No cookware (not even disposable utensils) for a Suite. Corridor carpets are pretty dirty. Some detectable mold smell. I doubt the unit has been renovated in over 20 years. Some old equipment (fridge, fans). Definitely lower your standard if you're staying here on a lower budget.

    You get what you pay for. Stayed here for the lower priced offering. I opted for a lower budget based on other reviews. Then, when I arrived, since the hotel became an Extended Stay, there was a notice indicating the removal of all pots/pans & utensils and that I could rent or purchase the items. Felt like a little bait and switch situation here since I booked a Suite a few months back at this hotel.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    6.0
    It was ok, just needed a coffee pot in the room.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night

    No breakfast, not even a coffee pot in the room.

    Check-in was smooth. Lady at desk was pleasant. We were allowed to go to the room at 2:45, 15 minutes early.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My deposit was not a deposit; the hotel charged $100 to my account for nothing. I'm disputing with my bank. The property does not have front desk services between 10 PM To 9:00 AM, so you cannot resolve anything if you need to check out at 8:00 AM. I called an agent and left the key in my room. ZERO customer service.

    Room clean and good bed.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 6 nights

    room was ok not as nice as the room in ormond, stair ways weren't clean. some patrons left messes in the parking lot

    Stayed in February 2024

  • Reviewed: 18 February 2024

    6.0
    I may return if in a pinch, like for this stay
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights

    Lot of noise at night, slamming doors, kids running in the hallways, lighting in the hallways was diminished.

    Room was about what was expected, bed was like sleeping on a rock, no breakfast was served

    Stayed in February 2024

  • Reviewed: 10 January 2024

    5.0
    Served its purpose
    • Family with young children
    • One Bedroom Suite with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Extra fees for linen

    Location

    Stayed in January 2024

  • Reviewed: 6 December 2023

    4.0
    Go next door!
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee or amenities in entire hotel. No supplies. Atmosphere is depressing. Need to pay extra for utensils, plates, etc.

    Bed was ok Good TV. Room was OK, although very small.

    Stayed in November 2023

  • Reviewed: 5 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms smelled

    Good staff

    Stayed in August 2023

  • Reviewed: 25 July 2023

    5.0
    Not the greatest...
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I requested a bed set for the pull out and extra towels. I don't know if we have enough towels for that, was the response I received. The room had 2 towels for 6 guest. The free breakfast? Budget coffee and blueberry bananas. I can't even call that a breakfast snack. Location isn't bad. But the whole property is kind of sketchy....

    Employees were nice and greeted everyone with a smile. The size of the room was good as well.

    Stayed in July 2023

  • Reviewed: 12 June 2023

    5.0
    You get what you pay for. Lesson learned.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some sort of disgusting smell in the hallway that burned your nose. To say the breakfast was lacking would be an understatement. Thankfully it was a quick one night stop.

    Front desk lady was very nice.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator, hallways, and room smelled horrible

    The ac was cold made the stay worth it

    Stayed in June 2023

  • Reviewed: 30 May 2023

    4.0
    Good staff, bad odor problem
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The place smelled! My room and the halls smelled like strong dog pee! It was unbearable. I went out and bought carpet deodorizer and glade plug ins but it didn't really help. The tub had the appearance of dirt and white paint stains in it. The staff was nice. I told her about it and she did make an attempt to come up and spray. I don't like writing bad reviews, but this was really unbearable and I wasn't comfortable with my living quarters because of it.

    The customer service was good.

    Stayed in May 2023

  • Reviewed: 22 March 2023

    6.0
    it was okay
    • Leisure trip
    • Family with young children
    • Deluxe Studio with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the staff

    the bed

    Stayed in March 2023

  • Reviewed: 23 January 2023

    4.0
    Disappointing
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No amenities, not very clean and property had a strong, unpleasant odor. Definitely not worth the price.

    The bed was comfortable.

    Stayed in January 2023

  • Reviewed: 1 December 2022

    6.0
    location of hotel was in a very pretty area of Lake Mary
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    free breakfast was almost nonexistant, no ice machine, no coffee maker in room

    proximity to travel

    Stayed in November 2022

  • Reviewed: 8 November 2022

    4.0
    Old outdated poor wifi
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The wifi unless you pay is absolutely terrible. The room smelled and was very old. The receptionist was busy on the phone for 15 minutes dealing with questionable guests but it was for something that couldn't be fixed then, so 4 of us stood there waiting to check in while we were ignored.

    Location

    Stayed in November 2022

  • Reviewed: 7 November 2022

    6.0
    Not to happy.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was supposed to be none smoking but it did not smell like it. The chest were the tv was on moved alot you could see water damage. Carpet had ripes. Trash cans out side overflowing the stairs were nasty. The middle island had 2 office chairs that were filthy. Plus we had to pay for internet..

    The only thing we liked was the front clerk we arrived 1/2 hour early and she gave us the room.

    Stayed in November 2022

Showing 1 – 25

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