nothing

We liked everything - the Duty Manager who was checking us in was excellent, we stayed on the 16th floor, the room was quiet, beds comfy and everyone in the hotel from front desk staff to cleaning ladies were very professional, nice and helpful.

Termínem pobytu byl srpen 2025

Nothing -everything met expectations +

Very accommodating with checkin time

Termínem pobytu byl srpen 2025

loved our stay at the Omni, it was a luxurious stay but not at luxury price tag. The bed and the pillows are so comfy that we want to purchase the same for our own home. Ample space in the room and bathroom. Amenity list of all the amenities available for the asking was comprehensive.

Termínem pobytu byl červenec 2025

Rooms are quiet and comfortable. Great location, very walkable and close to BART. Nice to have free coffee in the lobby in the mornings and water during the rest of the day.

Termínem pobytu byl srpen 2025

Bathroom doors are heavy and difficult to move. No movable shower head

Location, complementary coffee and fortune cookies, spacious room, very clean, great staff, delicious breakfast

Termínem pobytu byl srpen 2025

Beautiful staff, outstanding customer service, attention to detail, great size room, excellent location. Loved it.

Termínem pobytu byl srpen 2025

Nothing

Valet on top of it

Termínem pobytu byl srpen 2025

N/A

Excellent service!

Termínem pobytu byl červenec 2025

While a lot of locations are convenient to the hotel if your focus is on the downtown shopping district then you might be in for a little bit of a walk and a lot of the establishments including bars in this area of San Francisco which is primarily offices closes earlier than some other parts of downtown. I also found that the prices were significantly higher than four and five star hotels in the vicinity of the Omni providing similar facilities and there was a little bit of a miscommunication or glitch wherein despite staying for the better part of two to three weeks and registering to become a member of the Loyalty program offered by the hotel my full room rate did not go down as part of my final check-in which I clearly remember being promised while checking into the hotel

Really Classic Hotel in the heart of the financial district of San Francisco making it an easy walk to some of the final dining establishments as well as the Embarcadero Waterfront the hotel also offered add on amenities on top of ABS reservation price making it convenient to scale up or scale down your reservation based on your spending capacity

Termínem pobytu byl červenec 2025

The prices were definitely in the higher side you can compare to the other hotels in downtown San Francisco and the only negative I can really think of is the daily rate not being discounted after joining their hotel membership as I clearly remember was promised to me during check-in

Location as well as the flexible amenities that could be added on to the Base reservation make for an experience that scales up or down based on your spending capacity

Termínem pobytu byl červenec 2025

The pillows were so soft, they deflated too flat to even be considered as pillows.

The bathroom was fully equipped with all essential needs.

Termínem pobytu byl srpen 2025

I missed noticing that parking was valet only and discovered that going around the block was a 15 minute trip in traffic.

Comfortable room with a king size bed nd an exceptional firm mattress. Valet parking worked well. Breakfast was good. I was in town for an early morning meeting and chose to come into San Francisco the afternoon before to avoid the rush hour traffic.

Termínem pobytu byl červenec 2025

Valet Parking extremely expensive

Great location and attentive staff. Fantastic breakfast at restaurant.

Termínem pobytu byl červenec 2025

My only negative experience was with a waiter on our last morning there. I have a picky eater and he refused to let her order from the kids menu because she is 15. I’ve never experienced that, ever. When we got our bill it said kids eat free for our other child’s meal. If he had told me he couldn’t let my 15yr old order a kids meal because kids eat free, I would have understood. The breakfast food was bland, overcooked, and overpriced. The rest of the hotel was fantastic, I just would not go to the restaurant again.

Great location, friendly staff, beautiful building!

Termínem pobytu byl červenec 2025

Beds were a bit firm

Termínem pobytu byl červenec 2025

Better pillows

Clean rooms , good space for family of 4 Location

Termínem pobytu byl červenec 2025

The menu choices were limited but the food was absolutely top class.

The area was lovely, perfect for exploring, The staff were very helpful.

Termínem pobytu byl červenec 2025

great tips on local attractions anf china town meals. Kids love the breakfadt pancakes. Adults like the silent neighborhood despite being in the CBD of SF

Termínem pobytu byl červenec 2025

No fridge.

Clean and comfortable. Plenty of storage if you unpack completely. Temperature control was good. Shower was fantastic. Coffee machine

Termínem pobytu byl červenec 2025

We were staying in the room facing an office that was brightly lit - not a major issue just have to close the curtains in the room

Cosy, comfortable and convenient location. Has almost everything you need in a hotel room, fridge and kettle can be requested from front desk.

Termínem pobytu byl červenec 2025

Location wasn’t bad but I’d probably stay in another area next time.

The hotel itself is beautiful and the staff were so lovely and helpful

Termínem pobytu byl červenec 2025

Nothing!

A beautiful hotel in a quiet area but within walking distance of attractions and a cable car right outside. Exceptional service from all staff at the desk, main entrance and restaurant. Immaculately clean hotel with complimentary coffee and milk in the mornings, and apples throughout the day. Hotels like this are hard to find. Thank you Omni.

Termínem pobytu byl červenec 2025

A truly wonderful hotel – very clean, cozy, and the staff was exceptionally caring and helpful. We were very pleased with our stay!

Termínem pobytu byl červenec 2025

No negatives

Kind helpful staff Location Secure parking

Termínem pobytu byl červen 2025