Reviews of Omni Berkshire Place 4 stars
21 East 52nd Street, Midtown East, New York, NY 10022, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewIncredible staff, excellent service.
Thank you for your amazing review, we appreciate the feedback
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThis hotel has an incredible rustic vibe and is really a neighbourhood gem. The staff is just amazing and so lovely and kind. Also a huge plus for adding the ping pong table in the lobby, people are having a great time with it (even with the chandelier in the way!)
WiFi quality is just unacceptable for the level of the hotel. In today's day and age, when internet is so accessible and cheap - to not be able to do work without being continuously disconnected from the network - just a big gap. One more thing from this visit - despite us clearly having 3 adults in the room - the sofa bed wasn't turned into a bed and we had to ask multiple times
Thank you for your review and we appreciate the great feedback. We hope you return for another visit, and we will address your concerns with our staff.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLoved employees. Very caring
Thank you for your review and we really appreciate the feedback .
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewCentral location. Close proximity to some tourist attractions.
No fridge, no tea/coffee in the room, no bottles of water. To order tea/coffee as room service was a bit pricey.
Thank you for your review, we appreciate the feedback .
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewMo and Frankie always did an excellent job at Berk’s Bar, and the food was always great! Lenny the Doorman was always very friendly.
Nothing comes to mind.
Thank you for the kind review.
Reviewed: 10 August 2025 · Stayed in May 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe staff are exceptional.
Nothing
Thank you for the wonderful review, we appreciate the great feedback
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewclean! best room service and doormen in nyc
Thank you for the review!
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation
Size of beds in a queen room. Tiny!!!
Thank you for your feedback, we appreciate the review
Reviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewExcellent location, nice roof terrace, large room, beautiful bar on the ground floor
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewRelatively clean, great location.
The staff wasn’t too friendly, except the door staff. Water and refrigerator had to be requested which we weren’t aware of.
Thank you for your review, your concerns will be addressed with our staff
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewWe would have liked to had a refrigerator and microwave. We could have kept waters in the refrigerator. Ice machines didn't work on floors 9 or 10. Had to call room service for ice.
Thank you for the review!