Reviews of The Milo 4 stars
202 West Cabrillo Boulevard, West Beach, Santa Barbara, CA 93101, United States
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewPretty!
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe staff was great, very friendly and helpful when they could be, particularly the valet team- very outgoing and friendly and welcoming. The location can't be beat, it's walking distance to the pier, the beach and State Street. Having the restaurant Chad's next door was nice for breakfast, but you can't order room service or anything and they close in the early afternoon.
Stayed for a birthday trip in late August and booked an ocean view king at $1,100 for 2 nights. Unfortunately, our “view” was mostly an on-beach construction staging area. I understand construction isn’t the hotel’s fault, but at this price point the property should either disclose an obstructed view or price it accordingly. Inside the room, the bathroom wasn’t up to 4-star expectations. The shower has only one sliding panel, so water runs directly onto the floor, turning every shower into a mop-up. The floors look tired, likely from constant splashing. Operations were another pain point. The pool in front of our room was padlocked for a day with no notice on the gate. The staff member we found couldn’t explain why, and because the only ice machine in the building sits inside that pool area, we were told to walk to another building for ice and to use that pool instead. We tried to salvage the evening at the firepits, but at 11pm an employee shut them all off without warning, even though several guests were still enjoying them. I wanted a charming boutique experience for a special occasion; instead it was stressful and felt poor value. We would choose a different beachfront option next time.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location, comfortable and clean.
Small room. Little space to walk around if you have more than 2 suitcases. Also, the door to the shower doesn't open all the way because of the toilet. Bigger people would have problems getting inside.
André, thank you for staying with us at The Milo. The team is pleased you enjoyed the convenient location and found your accommodations comfortable and tidy. Your feedback regarding the space in the room and bathroom access is appreciated and will be considered as we strive to enhance the guest experience. We hope to welcome you back on your next visit to Santa Barbara.
André, thank you for staying with us at The Milo. The team is pleased you enjoyed the convenient location and found your accommodations comfortable and tidy. Your feedback regarding the space in the room and bathroom access is appreciated a… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff is amazing and super helpful and kind. The location was great and the lobby was very cute.
The room was much older than it looked in photos and the bed and pillows were lumpy. It felt like a motel 6 that had some design upgrades.
Felicia, thank you for sharing your thoughts. The team is pleased to know you appreciated their friendly service and enjoyed the property’s convenience. Feedback regarding the accommodations and overall presentation is valued, as it helps focus on areas for continuous improvement. Your perspective is appreciated.
Felicia, thank you for sharing your thoughts. The team is pleased to know you appreciated their friendly service and enjoyed the property’s convenience. Feedback regarding the accommodations and overall presentation is valued, as it helps f… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat view. Clean. Great service. Well maintained.
Room needed updating.
We’re delighted you loved your experience at The Milo. The team is thrilled you appreciated the views, our convenient setting, and the level of service provided. Your feedback regarding the accommodations is valued and will be taken into consideration as improvements are made. We hope you’ll visit again soon.
We’re delighted you loved your experience at The Milo. The team is thrilled you appreciated the views, our convenient setting, and the level of service provided. Your feedback regarding the accommodations is valued and will be taken into co… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewHotel Milo was a fantastic stay. The location is unbeatable as it's right by the beach and within walking distance to all the most popular spots in Santa Barbara. The hotel itself is stylish, comfortable, and had everything we needed for a relaxing stay. We loved the firepits in the evening with a view of the ocean!!
The only thing we’d change is booking a sea view room next time, as we felt a little out of the way in the hotel as it's very big. But that’s on us and we’ll definitely do it in the future.
Jennie, it’s wonderful to hear you had a great time at The Milo. The team is delighted you enjoyed the convenient location, stylish design, and relaxing amenities like the evening firepits. Your feedback about upgrading to a sea view room is appreciated, and next time, the team would be happy to help make that happen. Everyone looks forward to your next visit!
Jennie, it’s wonderful to hear you had a great time at The Milo. The team is delighted you enjoyed the convenient location, stylish design, and relaxing amenities like the evening firepits. Your feedback about upgrading to a sea view room i… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation.
Our room was very dated, not like the photos online.
Michelle, thank you for sharing your thoughts. The team continually works to provide an enjoyable experience and appreciates your feedback regarding the room presentation. Your comments about the location are valued.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWater leak on bathroom floor for 3 days . Maintenance not able to fix. NO response from staff
Curtis, the feedback regarding your experience has been noted. The team strives to address concerns as promptly as possible and appreciates your comments, which help inform continuous service improvements.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWe got more first floor rooms.
Unable to change Family room for 2 bed room when some of 9 people cancelle
Linda, we’re delighted you loved your experience at The Milo and that the first floor rooms worked out well for you. Thank you for sharing your feedback about the room arrangements. We hope to welcome you and your group back for another enjoyable visit.
Linda, we’re delighted you loved your experience at The Milo and that the first floor rooms worked out well for you. Thank you for sharing your feedback about the room arrangements. We hope to welcome you and your group back for another enj… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location and very friendly staff, especially the valets! Property is lovely with some nice quiet seating areas that were really nice in the morning and evenings! Rooms were quiet, well appointed and clean! We loved the Milo!
Mark, it’s wonderful to hear you had a great time at The Milo. The team, particularly those assisting with parking, truly appreciate your kind words. We're delighted you enjoyed the peaceful spots and found your room comfortable. We hope to welcome you back soon!
Mark, it’s wonderful to hear you had a great time at The Milo. The team, particularly those assisting with parking, truly appreciate your kind words. We're delighted you enjoyed the peaceful spots and found your room comfortable. We hope to… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff was great and got a long with many of the guests
Vanessa, it’s wonderful to hear you had a great time at The Milo. The team members always strive to create a welcoming atmosphere for every guest. We appreciate your kind words and would love to welcome you back for another enjoyable visit.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe property was clean and quaint and really centrally located for everything that we wanted to do in Santa Barbara
Unfortunately, the room that we had was not one of the newly renovated rooms so it was very ancient
Iris, thank you for choosing The Milo and sharing your experience. The team is pleased to hear that you appreciated the welcoming atmosphere and convenient location. Your feedback regarding your room has been noted, and the team hopes you’ll be able to experience one of the updated accommodations on your next visit.
Iris, thank you for choosing The Milo and sharing your experience. The team is pleased to hear that you appreciated the welcoming atmosphere and convenient location. Your feedback regarding your room has been noted, and the team hopes you’l… Show more