Reviews of Baymont by Wyndham Buffalo 2 stars
3475 Union Rd, Buffalo, NY 14225, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewits close to the airport. the shower was good. good hot water
the place is kind of depressed; location, cleanliness, reception, parking, surrounding neighborhood, etc.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe location was good. Close to the airport and plenty of food options close by..
No real concerns.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe're did they have breakfast?
The greeting, I booked on line and got confirmation but when I got there it was nothing like I booked and then I told them I was traveling with my mom and I new to be on the bottom floor. They put us on the 3rd floor
Dear Levesque, Thank you for your feedback. We’re sorry the room placement didn’t align with your request and understand how important that was, especially while traveling with your mom. Your comments are appreciated and will be shared with the team so we can do better in accommodating needs like yours. We hope to welcome you back again for a smoother and more comfortable stay.
Dear Levesque, Thank you for your feedback. We’re sorry the room placement didn’t align with your request and understand how important that was, especially while traveling with your mom. Your comments are appreciated and will be shared with… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean, convenient, and the staff, including the manager, were incredibly polite and helpful. We needed to do an early check-in and when I contacted the hotel directly- they were able to arrange it without any difficult
Confusing entrance. It’s not incredibly well marked. The entryway on Union is barely noticeable due to the Tim Hortons being right next-door. It’s easy to miss in pass by.
Dear Jennifer, We are thrilled to know that you had a great time with us overall. Thank you so much for all the kind words regarding our clean accommodations, amazing team members, and more. Your other feedback will be kept in mind for the future, and we hope to see you again soon.
Dear Jennifer, We are thrilled to know that you had a great time with us overall. Thank you so much for all the kind words regarding our clean accommodations, amazing team members, and more. Your other feedback will be kept in mind for the … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThey say they are "green", which means there is no ice bucket, glasses, cups, or coffee maker in your room. Coffee machine on lobby but no tea. No breakfast. Too expensive. Try somewhere else.
Dear Shannon, Thank you for sharing your thoughts with us. We are disheartened that we fell short of your expectations. Please know that our front desk team is available to assist with any request or concern. We appreciate you choosing to stay with us.
Dear Shannon, Thank you for sharing your thoughts with us. We are disheartened that we fell short of your expectations. Please know that our front desk team is available to assist with any request or concern. We appreciate you choosing to s… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewProperty was decent, no iron or ironing board in the room. It’s a basic room, clean and comfortable. Mostly labor workers were staying there, look like for long-term. Staff had very good customer service.
No iron or ironing board in the room.
Dear Eddie, Thank you for your feedback. We're glad you found our room clean and comfortable and appreciated our dedicated team. Your note about the iron and ironing board is also helpful and will be reviewed for future improvements. We’d be happy to welcome you again.
Dear Eddie, Thank you for your feedback. We're glad you found our room clean and comfortable and appreciated our dedicated team. Your note about the iron and ironing board is also helpful and will be reviewed for future improvements. We’d … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewalways a nice affordable place to say staff is always nice and courteous and facilities are always clean
Dear Patricia, Thank you for your kind words. We’re glad you can count on friendly service and a clean, comfortable stay each time you visit. It's always a pleasure, and we look forward to welcoming you back to Baymont by Wyndham Buffalo!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewTwo members of staff were super helpful and one person did not know the answer to my question about transport but was honest and apologetic about it. The gentlemen whose name I did not catch, sorry about that, was very helpful with the earlier check in and that was exactly what we needed. There was a coffee vending machine and ice machine which helped to re-energise us. The location was great for us, Depew Buffalo train station and public transport to Niagara Falls nearby (this one is for travellers who are not in a rush, the busses run every hour). TV and WiFii worked well. Hotel was close to simple food options.
Yes, I agree with fellow guests that the decor is not very modern and some pieces of furniture may need an update, but that really did not matter for me, I was looking for a safe and convenient location.
Dear Apodroz, Thank you for taking a moment to recognise our hardworking team. We'll be sure to let them know you appreciated their efforts and that our location was perfect for your trip. Next time you're in Cheektowaga, we hope you'll visit us again for another warm welcome!
Dear Apodroz, Thank you for taking a moment to recognise our hardworking team. We'll be sure to let them know you appreciated their efforts and that our location was perfect for your trip. Next time you're in Cheektowaga, we hope you'll vis… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewN/a
n/a
Dear Gary, Thank you for being our guest and sharing your review. We are happy you enjoyed your stay and look forward to welcoming you back and impressing you further.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room had no bedside tables, not ice bucket and the ice machine was on the first floor. No shower curtain.
Dear Renee, Thank you for your feedback. We are sorry to hear that your room was missing basic amenities like a bedside table, ice bucket, and shower curtain. That's not the experience we want to provide. We will be addressing these issues with our team to make sure they are corrected moving forward. Thank you for bringing these matters to our attention.
Dear Renee, Thank you for your feedback. We are sorry to hear that your room was missing basic amenities like a bedside table, ice bucket, and shower curtain. That's not the experience we want to provide. We will be addressing these issues … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewNot sure. Maybe location
No hot water for shower. Bath towels super thin. No cups or drinking glasses in road. Carpet old or thin. Bath faucet l baked. Air conditioner noisy.
Dear Robert, We're glad you enjoyed our location, though we apologize for any issues you encountered with our amenities. Though we are an older building, we do our best to maintain a high level of comfort and will keep your comments in mind as we improve. In the future, we hope for another chance to impress you.
Dear Robert, We're glad you enjoyed our location, though we apologize for any issues you encountered with our amenities. Though we are an older building, we do our best to maintain a high level of comfort and will keep your comments in mind… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNo staff at the front desk when we went to check in just after 4:00 pm. Had to wait while they did a shuttle run. Was not happy to receive emails and text messages on Saturday morning asking when I was leaving and to complete my checkout online. Checkout is at 11:00 and I'll checkout when I leave. I was asleep when the first message was sent.
Dear Linda, Thank you for taking the time to share your experience. We regret your disappointment with the service you received. Your concerns will be shared with our team so we can ensure better communication and avoid inconveniencing our guests in the future. We appreciate your feedback and hope you’ll consider giving us another opportunity to provide a smoother and more welcoming experience.
Dear Linda, Thank you for taking the time to share your experience. We regret your disappointment with the service you received. Your concerns will be shared with our team so we can ensure better communication and avoid inconveniencing our … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified review