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Reviews of Holiday Inn Express & Suites George West by IHG 2 stars

200 South Nueces Street, George West, TX 78022, United States

#2 of 2 hotels in George West

Guests' Choice

Review score

Based on 63 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    7.5

  • Location

    7.5

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    6.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 June 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    It's a little janky and breakfast isn't great.

    Best hotel in town, but that's not saying much.

    Stayed in May 2025

  • Reviewed: 30 September 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There was no trash bag in main room. Lamp between beds light kept flickering and wouldn't charge my phone. There was hair in the sink and walls of the shower. Light was dim in room.

    The bed was comfortable. And slept very well.

    Stayed in September 2024

  • Reviewed: 18 March 2023

    5.0
    I would return to your hotel
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    When I checked in, I went to my assigned room. To my amazement, the room was not clean or made up. I informed the front desk and I was asked if I could come back so they could clean the room. I responded, "do you have another room available? After searching for a room, I was given (2) queen bedroom as opposed to a king bedroom. At that point, I was satisfied.

    I enjoyed breakfast.

    Stayed in February 2023

  • Reviewed: 10 January 2023

    6.0
    Nice on the outside, but.....
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Motel has not aged well with poor maintenance

    Breakfast and the dining room nice on the outside

    Stayed in January 2023

  • Reviewed: 3 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Had trouble with booking.com reservation. Other than that everything was great

    Breakfast

    Stayed in October 2022

  • Reviewed: 17 September 2022

    5.0
    staff kept trying to recharge me after showing her I paid a week in advance
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    staff

    clean

    Stayed in September 2022

  • Reviewed: 11 May 2025

    1.0
    Do NOT recommend!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    HUGE bloodstain on the mattress and the door wouldn't properly close in our first room. It looked like someone had attempted to clean the stain so clearly the staff had knowledge of it and was okay letting guests sleep in it still. We were given a second room, but the toilet was on its side in the middle of the bathroom floor. Definitely not going to work. Third room was at least clean and had a functioning toilet.

    The staff was excellent.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Friendly services

    Stayed in April 2025

  • Reviewed: 7 March 2025

    8.0
    It was a place to stay for one night, but it was a bit pricey.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I think it was pretty outdated. So you can’t make something like super clean or look really good when it’s really outdated. I was happy that the sheets and stuff were clean.

    I think the people were real nice. I like the fact that even though it was in a small area or an area that doesn’t have a lot of people, we are very respectful. The general manager was really super very sweet very accommodating very understanding. Very good service. The breakfast was awesome!

    Stayed in March 2025

  • Reviewed: 22 August 2024

    3.0
    Clean and comfortable accomodations, but terrible management.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The front desk clerk that answered the phone on Tuesday afternoon was STILL on duty at 7:00 the following morning. His replacement that was scheduled for the night shift never showed. The advertised breakfast that was to begin at 6:30 am was not presented until some time after 8:15 (when we left the facility to find breakfast elsewhere). When we got back to the hotel, they did indeed have breakfast available but the juice machine was not in service. Water and milk were available. When I asked to be compensated for the breakfast we had to pay for (<$30 for 4), the desk clerk offered "points". Since we travel so little, we are not rewards members and asked to speak to the Manager on duty (General Manager). She responded very rudely without so much as an apology, pointing to the breakfast area and commented that breakfast was available. She refused any discount for our stay. We had 2 rooms which were on the same floor but at opposite ends of the hallway. There were many rooms between us that were not in use, so why couldn't we have been closer??

    Location was as advertised and accessible. Front desk that answered the phone ( I called to let them know we were running later than planned) on Tuesday afternoon was excellent. He was still there when we arrived and went out of his way to assist.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Room 102 stunk of mold/mildew, as soon as I walked in I could smell it...too tired to fight with the girl to get another room, so just dealt with it..but it stunk

    Stayed in August 2024

  • Reviewed: 3 June 2024

    9.0
    Best Stay for the night!
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Convenient

    Stayed in June 2024

  • Reviewed: 11 May 2024

    10
    Good place and excellent food
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Yes

    Stayed in April 2024

  • Reviewed: 23 April 2024

    1.0
    When I booked through Booking.com I was asked if I wanted to pay in advance. I foolishly daid yes and my credit card was
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff inexperienced. I was double charged for my room. This has still not been resolved after more than three weeks.

    Good room. Good breakfast.

    Stayed in March 2024

  • Reviewed: 28 December 2023

    1.0
    Worest experience ever
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the worst experience ever. First of all thr room didn't have a fridge. The heating thermometer was disconnected. There was no hot water; only cold water. Most of the elec plugs were disabled and the ones that were available, didn't work

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    There to compete in an annual event outside of town. Had not stayed in this hotel in past. Will stay again.
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Climate control in room difficult to set. Bathroom door on backwards, so it could be pushed open even when locked.

    Friendly accommodating staff.

    Stayed in December 2023

  • Reviewed: 24 September 2023

    1.0
    we did not stay. there were no other rooms available that had ac working
    • Leisure trip
    • Couple
    • Standard King Room - Communications Accessible
    • Stayed 1 night

    our room was hot, ac not working. we left and did not stay the night. after a few days of trying to get a refund booking .com informed us that no one from your hotel was returning their call or emails. i had to call my crediti card and filed a claim for credit on my account.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    4.0
    We enjoyed the trip but the hotel could have been A LOT more maintained.
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hallway on the floor we stayed smelled horrible, like feces/sewage. Staff advised us some rooms were hot, fortunately our room was at a good temperature The pool was very dirty. I asked staff if they could clean it, which they did. But it might have not been enough because my 6 year old got really sick. Before the pool was cleaned the water looked very cloudy and there was debris/leaves covering the pool. My daughter was looking forward to swim the entire road trip there so after it was “cleaned” I let her go in. She told me she had accidentally swallowed some water which followed her getting a fever, stomach ache, nausea, headaches, and diarrhea for about 4-5 days 😔

    I liked the breakfast and that there is shade at the swimming pool. I also liked the comfortable beds. The staff was also very friendly. Overall, comfy and welcoming.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    2.0
    Bad experience.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Almost everything. Couldn't use the door key, because it flashed red. Go down and have to have the fd staff open the door w the hard key. A C in the room kept it a balmy 74 degrees. Terrible experience. Just terrible

    Close to me so my kids can come see me at my home

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    When we arrived, it took a long time for the front desk lady to show up, there was a bell to ring, and we rang it about
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk Staff

    Clean and comfortable

    Stayed in June 2023

  • Reviewed: 23 June 2023

    8.0
    Very Clean
    • Leisure trip
    • Family with young children
    • Standard King Room - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    The system was out, but they did a good job anyway.

    Very nice

    Stayed in May 2023

  • Reviewed: 22 June 2023

    10
    Exceptional
    • Business trip
    • Group
    • Standard King Room - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    Location was great. We didn’t eat breakfast.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    9.0
    George west
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed

    The staff was very friendly and accommodating. They were helpful and positive even though they had issues with the internet not working properly at their location. The am and pm staff did amazing job.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    1.0
    Air conditioning units didn’t work
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning units in each room were out and they didn’t bother to inform us when checking in. So at 11 at night when we returned from a wedding we had to pack up and leave to another hotel.

    Stayed in April 2023

Showing 1 – 25

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