Cold in the room . Bathroom small

Didn't eat breakfast

Stayed in May 2025

Better bread choices for toast. More yogurt choices and cooked oatmeal.

There wasn't much variety and few items that a 70 year old would eat.

Stayed in April 2025

Frontdesk staffs need more orientation on customer satisfaction and services.

Clean and great location..

Stayed in January 2025

No elevator

Easy to find Breakfast was good

Stayed in September 2024

Breakfast and disposable utensils

Very helpful staff, nice rooms and very comfortable.

Stayed in July 2024

Although the bathrooms had been remodeled and were beautifully done, I felt like I had been put in a “In Progress” room. Nail holes all over the walls, scratches in the paint, old, ugly leather rocker recliner and carpet from the 70’s. Not to mention my room was right over 2 sets of highly sensitive automatic doors.

Close to what we were there for.

Stayed in July 2024

Room furniture looked "heavily used"

All good.

Stayed in July 2024

(see above)

I had to move twice before we got a room that was functioning properly. The manager did compensate very graciously for the inconvenience and moved me into a suite. That is why I rated it good because of her customer service. I do know they were still remodeling the hotel and many things still needed correcting. The staff did do everything to take care of me.

Stayed in May 2024

Sausage was over cooked

Good

Stayed in February 2024

It smelled like fish in our room🤣

Convenient as we had a family member in the hospital

Stayed in March 2023

the rooms could’ve been cleaned a little better! lots of garbage between the wall and the head of the bed. dirty washcloth was wrapped up in the shower curtain.

good area, spacious rooms, very friendly staff

Stayed in January 2023

the back door got stuck often and the in door room handle wouldn’t close sometimes

Almost everything

Stayed in May 2025

Night staff was not welcoming or helpful at all. Small hot tub in room, beds sink into the middle floor tiles cracked

Stayed in April 2025

Paid for hot tub room. Didn't even get one. Ran water in tub for 15-20 minutes and no hot water for shower but had hot water in sink.

Stayed in February 2025

The room was cold and it wasn’t a hot tub in my room I paid for

Friendly staff

Stayed in February 2025

Do not go when Youth Hockey is there. Not the kids, the parents. They sat in common areas, got wasted, screamed and yelled until 1:30 am and staff did nothing.

Super clean nice place.

Stayed in December 2024

Room was a little bit noisy. Hot tub was fun but didn't stay hot.

Very comfortable room. Large desk area

Stayed in October 2024

The dogs made the visit very unpleasant. Dogs barking and fighting. Dog in the breakfast area and not a service animal. When we complained we were told we told it was a "support" animal. It was disgusting and we left for our room.

The room was OK and a good size

Stayed in October 2024

Nothing

Beautiful entry and room

Stayed in July 2024

Smelled of smoke, rug is dirty, couch is worn out, pillows were crappy, bed had bug traps under mattress

Nothing

Stayed in June 2024

The breakfast could have been better

Nice room at a good price. Very friendly staff

Stayed in March 2024

The hotel does not seem to be maintained very well. My room was very dark. The smoke detector was hanging loose. Furniture is looking pretty beat up. I have stayed here before, 2 years ago, but it has not progressed in the right direction I'm afraid.

Stayed in January 2024

This hotel was probably awesome in its prime but it is well past that and they don't seem to care and are still charging premium hotel rates. All ice machines were broken, and we were told to buy ice and coolers if we needed them. The damage in our room was so substantial I went to the front desk with Pictures as I didn't want to be charged for them (I've read other hotels rip people off like this, thankfully this hotel does not do that), they didn't care about any of the damages, just said yea our housekeeping staff know what's already damaged and what would be new don't worry about it. The curtains/blinds were paper and being held on by tape(I had to ask for more tape to redo it as they were falling. The bathroom door was split and didn't open or close properly. 1 of the 2 beds felt like it was going to collapse at any moment. The room was not very clean (surface clean only), the carpet was grungy and there were crumbs and grossness by the beds and windows. There was supposed to be a hot tub, but when I asked the front desk where it was she said yea they took that out years ago and haven't removed it from the amenities list. The price we paid at this hotel for 1 night reflects that of a high-end/almost luxury hotel in any big city but is nowhere near what is promised on their website or booking.com's website. We made the best of our short overnight getaway by enjoying the amazing people and town/city. Next time we are in town we will choose to stay elsewhere.

The breakfast was fairly standard and plentiful. The pre-toasted bread was odd but helped ensure there wasn't a big lineup. The space between tables in the dining room was tight but the hotel seemed quite full. The location was fantastic as it's close to everything! The mirror in the bathroom was really neat/nice, its sad that this was a highlight. The evening/overnight gentleman was awesome, very friendly, and helpful with suggestions on where to eat and what you could find in town.

Stayed in December 2023

Very clean and great staff.

Stayed in November 2023