Reviews of Four Seasons Hotel Austin 5 stars
98 San Jacinto Boulevard, Austin, TX 78701, United States
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation, friendly staff
Thank you so much for your kind note, we're thrilled to hear that you enjoyed your stay! Hope to welcome you back!
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewPosition was amazing
Services were too expensive and poor value for money
Darlo - thank you for your feedback — we're glad to hear you enjoyed the location. We're sorry to hear the services didn’t meet your expectations and truly appreciate you sharing your perspective. We hope to welcome you back in the future for a stay that feels more in line with both.
Darlo - thank you for your feedback — we're glad to hear you enjoyed the location. We're sorry to hear the services didn’t meet your expectations and truly appreciate you sharing your perspective. We hope to welcome you back in the future f… Show more
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewOur room was a premier king with lake view it was great plenty of room with a small sofa and table chair View was stunning, room service excellent and maid service exceptional with turn down service. Staff all amazing and went above and beyond.
Spa could definitely be better. Separate steam rooms in locker room. not great for couple trips. Pool not in use over Christmas as I’ve rink over it. No indoor pool Or jacuzzi. The relaxation room was nice, small but I expected more from a 5 star hotel.
Thank you so much for sharing your detailed feedback with us. We’re thrilled to hear that you enjoyed your room with a stunning lake view and that our staff’s service exceeded your expectations! Your kind words about the room service, maid service, and turn-down service are truly appreciated and will be shared with the team. We understand your disappointment regarding The Spa and pool amenities. While our relaxation room aims to provide a tranquil retreat, we recognize your expectations for more from a 5-star property, and we’ll be sure to share this with our team for future improvements. Thank you again for your honest review. We hope to welcome you back for another stay and provide an even better experience in the future!
Thank you so much for sharing your detailed feedback with us. We’re thrilled to hear that you enjoyed your room with a stunning lake view and that our staff’s service exceeded your expectations! Your kind words about the room service, maid … Show more
Reviewed: 1 December 2024 · Stayed in November 2024
Verified reviewBeautiful location on Lake Travis
Uber expensive
Sharron, we're so grateful to spend such precious time with you. It's wonderful to see you enjoyed our convenient location and our food & beverage offerings! We hope to see you again soon.
Reviewed: 7 May 2024 · Stayed in May 2024
Verified reviewReviewed: 1 May 2024 · Stayed in April 2024
Verified reviewCustomer service is unparalleled at the Four Seasons. They will go well beyond what is expected to fulfill your needs.
Everything is costly at the Four Seasons, but service like that doesn't come cheap. The TVs in the rooms are outdated, I feel, and could use a modern replacement.
James, we're delighted to hear that our customer service exceeded your expectations! While we understand concerns about pricing, we strive to provide exceptional value. Your feedback on room amenities is duly noted for future enhancements. Thank you for sharing your thoughts!
James, we're delighted to hear that our customer service exceeded your expectations! While we understand concerns about pricing, we strive to provide exceptional value. Your feedback on room amenities is duly noted for future enhancements. … Show more
Reviewed: 15 April 2024 · Stayed in January 2024
Verified reviewReviewed: 3 March 2024 · Stayed in February 2024
Verified reviewDecor, size of room, walk in shower. Hostess at restaurant was friendly and very helpful
Traffic on first street
Harry, thank you so much for choosing to stay with us here at Four Seasons Hotel Austin! We are so happy to see your enjoyment of our aesthetic and spacious, comfortable rooms and bathrooms. We look forward to hosting you again!
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewGreat location, good ambience and a great bar. The staff at the restaurant really helped with my wife's allergies and the food was spot on The suite was spacious and clean, bed very comfortable
Carl, it was our joy to spend time with you and your beloved. We are thrilled to read about her and your experience and how comforting the entire stay was. Thank you for the opportunity to create memories together and we look forward to welcoming you back soon!
Carl, it was our joy to spend time with you and your beloved. We are thrilled to read about her and your experience and how comforting the entire stay was. Thank you for the opportunity to create memories together and we look forward to wel… Show more
Reviewed: 16 January 2024 · Stayed in December 2023
Verified reviewReviewed: 5 January 2024 · Stayed in April 2024
Verified reviewI had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards.
Brittany, we are so thankful to be a part of your travels. We're so proud and appreciative of our staff and the exceptional experience they provide, and it's great to see your gratitude! Thank you for taking the time to share your experience, and we hope to welcome you back again soon!
Brittany, we are so thankful to be a part of your travels. We're so proud and appreciative of our staff and the exceptional experience they provide, and it's great to see your gratitude! Thank you for taking the time to share your experienc… Show more
Reviewed: 4 December 2023 · Stayed in October 2023
Verified reviewReviewed: 4 November 2023 · Stayed in October 2023
Verified reviewLocation; being on the lake and hike trail
A little dated
Carson, thank you so much for taking the time to share your experience with us. We love to read that you enjoyed our comfortable beds and having your fur babies with you! We hope our holiday decor might bring that refreshed feeling to you - we hope to see you again soon!
Carson, thank you so much for taking the time to share your experience with us. We love to read that you enjoyed our comfortable beds and having your fur babies with you! We hope our holiday decor might bring that refreshed feeling to you -… Show more
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 8 September 2023 · Stayed in August 2023
Verified reviewReviewed: 23 June 2023 · Stayed in April 2023
Verified reviewReviewed: 20 June 2023 · Stayed in June 2023
Verified reviewReviewed: 9 June 2023 · Stayed in May 2023
Verified reviewlocation
price expensive
Reviewed: 10 May 2023 · Stayed in May 2023
Verified reviewbetter place
can’not
Reviewed: 23 April 2023 · Stayed in April 2023
Verified reviewReviewed: 23 February 2023 · Stayed in February 2023
Verified reviewGreat location !
Reviewed: 31 January 2023 · Stayed in January 2023
Verified reviewReviewed: 26 November 2022 · Stayed in November 2022
Verified reviewOur absolute favorite experience in Austin has been excellent from the moment we pulled up until the moment we checked out. The accommodation included a balcony with a view of the lake and the city, which was the ideal place to have a drink at night and your morning coffee. Thanksgiving dinner at Ciclo was the best, and the wait staff was outstanding (Isabelle, Zoe, Joe, and TJ), to name a few. The bar "Live Oak" beverages were excellent, and we enjoyed getting to know everyone. If you're traveling to Austin, you owe it to yourself to book a room at The Four Seasons, the city's top downtown hotel. Anytime we visit Austin, we will always stay at the Four Seasons.
It rained