226 West 52nd Street, New York, NY 10019, United States
#102 of 418 hotels in New York
Guests' ChoiceBased on 5373 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
8.5
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 2 June 2024
Emma
United KingdomMy only tiny complaint is that the hair dryer had no nozzle
We LOVED staying here! I was visiting NY with my 2 children (aged 11 & 12) and everything was brilliant. I have always stayed downtown but picked this location for easy access to so many of the sights they wanted to see as it was their first time in NY. Great room, great restaurant, great breakfast & great service! Thank you M Social ❤️
Stayed in June 2024
Reviewed: 1 June 2024
Rochelle
United StatesLocation
Stayed in May 2024
Reviewed: 31 May 2024
Lesley
United KingdomMusic very loud in the lobby/bar/restaurant. Spent lots of time waiting for lifts to get up and down.
Great location for walking around the sights of Manhattan. Lovely bar with a view. Larger room than many offered for the price you pay in that area. Friendly, pleasant staff.
Stayed in May 2024
Reviewed: 30 May 2024
Anthony
IrelandThe price of drinks in the shop way over priced. Lack of communication with reception and cleaners in regards to a late check out. Use asked for a deposit but no refreshments in the room.
I liked the location was brilliant room was kept tidy presentable and the bar.
Stayed in May 2024
Reviewed: 30 May 2024
Niall
IrelandRelatively standard for the price, bar was nice but service quite slow.
The location is very handy for the subway with lines going most directions regularly. Also good location as short 5 minutes walk from central park area. Room size was pretty good. View was very good.
Stayed in May 2024
Reviewed: 30 May 2024
Nawaf
OmanPrice as all manhattan hotels
Location
Stayed in May 2024
Reviewed: 28 May 2024
Kelli
United StatesNo smoking section on the patio anymore
Clean
Stayed in May 2024
Reviewed: 28 May 2024
Carissa
United StatesThe staff seemed like they had no idea what they were doing and continually passed our questions from one to the next. There was a lot of confusing while trying to order from Beast and Butterflies and it didn’t seem like anyone was in a hurry to take our order or bring us our food/drinks we had ordered. Except Stella at the front desk, she was very helpful during checkin.
Location and overall look of the property was nice
Stayed in May 2024
Reviewed: 28 May 2024
Jane
CanadaOnly one elevator working so things got very busy at times trying to get up to lounge
Close to everything, rooftop terrace great, food great, nice clean room. Bakery across street was awesome
Stayed in May 2024
Reviewed: 28 May 2024
Agnieszka
GermanySome watch outs-no water dispenser which we tried worked properly, when we told it the front desk the answer was to fill the water bottles in the gym. A bit inconvenient when you are on 31 floor. Also when your room is in the lower floors you will see a lot of lights coming from Times Square commercials
Great Location of you want to be in the center of everything. Nice staff, very nice terrace.
Stayed in May 2024
Reviewed: 28 May 2024
Lisbeth
United StatesThe check-in is on the 5th floor. It's a bit annoying with the crowded elevator. The rooms are tiny. The so-called city view is a building—no coffee pot in the room.
The location is good for the theater. The rooms and bathrooms clean and comfortable but very small.
Stayed in May 2024
Reviewed: 24 May 2024
Amaury
FranceNothing, except the cleaning behind the bed which could be improved (condom paper found behind it). However, rest of the room was clean.
Nice place on Broadway and 5 minutes walk to Times Square, which can be seen from the terrace (and our window). Nice room, spacious, well organized and well equipped. Nice bathroom. They gave us a gift for my girlfriend birthday, really kind, and also a room in high floor. Large and comfortable bed.
Stayed in May 2024
Reviewed: 24 May 2024
Glenn
United Kingdomthe only thing is there are no in room drinks facilties
Location was perfect for everything we wanted to do.
Stayed in May 2024
Reviewed: 24 May 2024
Angela
AustraliaBit outdated
Location was great
Stayed in May 2024
Reviewed: 22 May 2024
Maria
United StatesThe music in the lobby could be rather loud
We had a room with a view of the Hudson river - it was beautiful
Stayed in May 2024
Reviewed: 22 May 2024
Bernard
New ZealandNo problems.
Location of property was great.
Stayed in May 2024
Reviewed: 21 May 2024
Beverley
United KingdomNothing major… a little noisy sometimes in the bar
Vibrant, clean, central location
Stayed in May 2024
Reviewed: 20 May 2024
Carsten
DenmarkVery nice place, great locaton.
Stayed in May 2024
Reviewed: 19 May 2024
Floris
NetherlandsElevators not always in service
Great location, clean, helpful staff
Stayed in May 2024
Reviewed: 18 May 2024
Shanetta
United StatesThe price
The view
Stayed in May 2024
Reviewed: 18 May 2024
Tim
CanadaNo pool or hot tub Not as many games as it should have to draw younger people to socialise more
The bar The staff The location
Stayed in April 2024
Reviewed: 17 May 2024
Michel
ChileElevators waiting time Charges in my account not my belonging…
Lobby , space room
Stayed in May 2024
Reviewed: 16 May 2024
Chika
United KingdomWe would have loved it if we had a coffee machine or a kettle.
We had the times square view which was beautiful, we had a fridge in our room The room size is good and facilities were okay too. The staff were also lovely and helpful.
Stayed in May 2024
Reviewed: 16 May 2024
Shaun
United KingdomNothing to gripe about really .
AS we expected and requested , light switch was not that evident and a hunt round found it. Could have done with a couple of bottles of water in fridge. Area was what I wanted close to Times Square . Breakfast was good staff were very good to help us with family.
Stayed in May 2024
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