Reviews of Holiday Inn Express Natchez South West by IHG 2 stars
639 South Canal Street, Natchez, MS 39120, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
Bathroom hadn’t been clean, bed sheets were dirty, breakfast wasn’t good.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewClose to plenty of restaurants and shopping. Close to the river walk.
Need extra cleaning
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewStaff
Noisy ac and it didn't cool properly. Bed pillows flat and lumpy mattress. Bath tub a little dirty.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe first day it was good. The 2nd day was a mess . The server needed help because he couldn’t keep enough food out for the guest.C
Could not get towels and tissue from housekeeping. Said they would bring them to me but never did. Had to go to the front desk and get them myself.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewExcellent location
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewGreat Customer Service
N/A
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewExcellent location to downtown and sites. Rooms were large and roomy. Beds were comfy. Rooms could use some updating.
Rooms could use some updating. Bathrooms were nice size but didn’t sparkle.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewRoom and hotel ok for a 2 night stay in Natchez. Hotel in a good location.
We were given a room that wasn’t ready. Breakfast very poor, no juice, no bread, toaster didn’t work. Pool was not in use. Staff unhelpful. We have stayed in a number of HIE over the past few weeks and this was well below their usual standard. But also the most expensive - so very poor value for money!
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewWe booked 3 rooms. Two of the rooms had water leaks. One was the air conditioner and the other was the ceiling..
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewI didnt eat anything except a cinnamon bun with coffee. I really liked the young lady who helped me check in. I believe her name was Felisha. It was Saturday afternoon. A large bus had just arrived and I was first in line to check in but since I am handicapped it was difficult to stand there long enough to complete it. She allowed my son to take me to my room and come back to finish registering. The crowd from the bus almost knocked me over so I was very grateful to have been given that courtesy.
The carpet in Room 116 needs sto be replaced. It has tears and ripples in it making it easy to trip or fall.
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewVery nice & clean and convenient to downtown Natchez. Ms
Nothing
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewI got an extreme case of bed bugs. Had to go to the hospital because my sores and hand/arm swelled so bad. The tub was moldy and had been patched, the vents were dirty and the pool was closed couldn't use it.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewAwful
Gravy tasted like cardboard.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified review