Reviews of Motel 6-West Sacramento, CA 3 stars
1254 Halyard Drive, West Sacramento, CA 95691, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewMy room was clean it was quiet I was traveling for work and the young man that work at the desk was super nice , professional and helpful.
Hello Gayle, Your acknowledgement of our efforts brings us immense joy. It is our utmost pleasure to have contributed to your extraordinary experience, and we eagerly anticipate the privilege of hosting you again for another exceptional stay in the near future!
Hello Gayle, Your acknowledgement of our efforts brings us immense joy. It is our utmost pleasure to have contributed to your extraordinary experience, and we eagerly anticipate the privilege of hosting you again for another exceptional st… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNo breakfast offered
Not enough parking available. Pool was in terrible shape. Not swim able. Had to pay extra for half hour early check in.
Hi Hinckley, We sincerely regret that your experience did not meet your expectations. Your feedback is important, and we will be reviewing these concerns with our team to address any necessary improvements. Please know that guest satisfaction is our priority, and we appreciate the opportunity to improve. Motel 6 West Sacramento, CA
Hi Hinckley, We sincerely regret that your experience did not meet your expectations. Your feedback is important, and we will be reviewing these concerns with our team to address any necessary improvements. Please know that guest satisfact… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThis is the best motel 6 I have ever stayed in.y room was super cleaned by Maria. No funny smells or bugs. The bed was comfortable. They just need to clean that pool it’s an eye sore.
The pool
Dear Guest, We are delighted to hear that you had such a positive experience with us and that your room was thoroughly cleaned. We also appreciate your suggestion regarding the pool's cleanliness and will make sure to address this matter. We look forward to the opportunity to welcome you back for an even more enjoyable stay.
Dear Guest, We are delighted to hear that you had such a positive experience with us and that your room was thoroughly cleaned. We also appreciate your suggestion regarding the pool's cleanliness and will make sure to address this matt… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNothing
Too high of deposit didn't have a t.v to watch
Hi Julie, Thank you for your feedback. We understand your concerns regarding the deposit and the TV issue. Our deposit policy is in place to ensure the safety and security of all guests and the property. As for the TV, we apologize for any inconvenience this caused and will certainly look into ensuring all room amenities are in proper working order. We appreciate your understanding and will use your comments to improve our guest experience moving forward. We hope to welcome you again soon for a more enjoyable stay.
Hi Julie, Thank you for your feedback. We understand your concerns regarding the deposit and the TV issue. Our deposit policy is in place to ensure the safety and security of all guests and the property. As for the TV, we apologize for any… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewNothing
Alge in the pool, people up all night yelling it was not good. I booked for two nights and stayed only one and booked another place to stay for the next day.
Hi Susan, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. The pool is currently closed for the season, and we regret that this affected your experience. We also understand your frustration with the noise and are addressing this with the team to ensure a more peaceful environment for future guests. We hope to have the opportunity to welcome you back for a better stay.
Hi Susan, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. The pool is currently closed for the season, and we regret that this affected your experience. We also understand your f… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe room was updated
The people in the area were very scary, I literally kept my pepper spray in hand and made my son carry a tazor in hand when moving items into the room. There was a vehicle that sped into the property, and turned around really quick and stopped in front of our vehicle, I thought they were about to hold us up at gun point. There was a homeless woman walking around hallucinating and stood 1 ft beside me when I was checking in (from the outside window - even the property is aware how sketchy the neighborhood can be I guess). She ended up being picked up by ems. I feel it could have a lot of extra lights installed and have security present. I wanted to take a loss on the booking and find elsewhere but my son convinced me to just go ahead and stay since we were already there. Also, there was a short black curly hair on the bottom sheet of the bed, I slept on top of my personal blanket instead.
Dear Claudia, We’re very sorry your stay did not meet expectations. Your concerns about safety and cleanliness are being taken seriously and will be addressed with our team immediately. Thank you for bringing these issues to our attention. Best Regards, Motel 6 West Sacramento, CA
Dear Claudia, We’re very sorry your stay did not meet expectations. Your concerns about safety and cleanliness are being taken seriously and will be addressed with our team immediately. Thank you for bringing these issues to our attention. … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewIt was very clean and reasonable for the price!
Hi Alyssa, Thank you for your feedback. We are pleased to hear that you found the property very clean and reasonably priced. We look forward to welcoming you again for another enjoyable stay.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewDear Guest, We are delighted to hear that you found your room both comfortable and clean, and that the shower exceeded your expectations. We look forward to the pleasure of welcoming you again in the future.
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewIt is inexpensive.
Noise insulation is not good. Swimming pool is dirty.
Hi Yang, We appreciate you highlighting the affordability of our hotel. We apologize for the noise and the condition of the swimming pool during your stay. Your comments are valuable, and we will work with our team to address these concerns. We hope to have the opportunity to improve your experience in the future.
Hi Yang, We appreciate you highlighting the affordability of our hotel. We apologize for the noise and the condition of the swimming pool during your stay. Your comments are valuable, and we will work with our team to address these concern… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe bathroom door was blocked by the refrigerator making it very difficult to access the bathroom in a wheelchair!
Hi Devon, Thank you for your feedback, and we apologize for the issues you faced during your stay. Please know that our front desk team is always available to promptly address any issues during your stay. Your feedback is invaluable to us, and we are committed to resolving these concerns to improve our service. Thank you for bringing this to our attention.
Hi Devon, Thank you for your feedback, and we apologize for the issues you faced during your stay. Please know that our front desk team is always available to promptly address any issues during your stay. Your feedback is invaluable to us,… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewI am appalled by my experience at Motel 6 West Sacramento. After turning off the lights and then back on, I saw bedbugs crawling across the bed. Pulling back the sheets revealed a mattress soiled with what appeared to be urine, blood, or bedbug excrement. When I reported this health and safety issue, the front desk clerk not only scolded me for pulling back the sheets but also lied, claiming he couldn’t issue a refund because I booked through Booking.com—even though I selected “Pay at property.” He was initially prepared to refund a day and a half until the general manager, who was out of the country, said, and I quote, “Don’t give her a penny back.” They offered pest control but couldn’t say when they'd arrive, had no other rooms available, and took no responsibility for the situation. I had no choice but to book another hotel for the same number of nights, paying out of pocket again. The management clearly prioritized profit over guest health and safety. I’m still waiting to hear back from Booking.com about my refund. This experience was completely unacceptable. And let’s not forget the green pool—complete with algae the front desk casually admitted they just can’t seem to get rid of.
Dear Guest, It is saddening for us to read about your recent experience with us. This is not typical of our guests' experiences at our property. Rest assured, we will investigate your feedback with our management for prompt action. Thank you for your patience.
Dear Guest, It is saddening for us to read about your recent experience with us. This is not typical of our guests' experiences at our property. Rest assured, we will investigate your feedback with our management for prompt action. Tha… Show more
Reviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNothing fancy. NO FRILLS. Bed was OK. AC/heating unit worked.
No elevator.
Dear Frank, Thank you for your honest review. We're glad the essentials met your expectations. We'll take note of your feedback regarding the lack of elevator access. Best Regards, Motel 6 West Sacramento, CA
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified review