Reviews of Red Roof Inn Gadsden 2 stars
1600 Rainbow Drive, Gadsden, AL 35901, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNothing
No breakfast, No pool. That’s the one thing that I booked for was the pool. Got there it said pool was closed for maintenance..
Dear Valued Guest, Thank you for taking the time to tell us about your 4/10 experience at the Red Roof Inn Gadsden. I am sorry that our location did not meet your expectations due to all negative factors you experienced. It is in our confidence to use or abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. Very truly yours, Shemar Red Roof Management RediResponse Specialist
Dear Valued Guest, Thank you for taking the time to tell us about your 4/10 experience at the Red Roof Inn Gadsden. I am sorry that our location did not meet your expectations due to all negative factors you experienced. It is in our … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewwe were a couple but only received towels for 1 guest
towels
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Red Roof Inn Gadsden. We appreciate you noting our good location. I sincerely apologize that you only received one set of towels. That is certainly not up to our standards. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future. Very truly yours, Rey Red Roof Management RediResponse Specialist
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Red Roof Inn Gadsden. We appreciate you noting our good location. I sincerely apologize that you only received one set of towels. That is certainly not u… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewConvenient location.
The room smelled. The bed was hard. Would not stay there again.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewOne night stay in/out. It was clean.
Not a quiet place to stay.
Dear Kendall, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Gadsden. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our clean location. You indicated that you were unsatisfied with the noise disturbance. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Kendall, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Gadsden. It is very rewarding to read that you had a great encounter with us, and we reall… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat location, nice quiet , not a top of the line but we had a great 3 days. The best for the value. Clean , staff was nice
Dear Sandy, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Gadsden. It's wonderful to hear you enjoyed your three-day stay with us! We're delighted the location and quiet atmosphere contributed to a positive experience. We appreciate your feedback regarding value and cleanliness, and we are happy our staff made a good impression. We would love to continue to provide great experiences for you. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way. Sincerely, JM Red Roof Management RediResponse Specialist
Dear Sandy, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Gadsden. It's wonderful to hear you enjoyed your three-day stay with us! We're delighted the location and quiet atmosphere c… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLocation, AC, friendly staff
Huge, weird, loud metal bed frames
Dear Andrew, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Gadsden. We appreciate you taking the time to share your feedback. I'm glad you found our location convenient and the staff friendly, and that you enjoyed the AC. I'm sorry the bed frames were not to your liking. We are constantly looking for ways to improve our guests' comfort, and your comments are valuable here at Red Roof. We would love to continue to provide great experiences for you. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way. Sincerely, JM Red Roof Management RediResponse Specialist
Dear Andrew, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Gadsden. We appreciate you taking the time to share your feedback. I'm glad you found our location convenient and the staff fri… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewEverything
Na
Dear Sheena, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Gadsden. We're delighted that you found your stay to be perfect. We truly appreciate you acknowledging our efforts to provide an outstanding experience. We hope to continue to provide great experiences for you. Thank you again for sharing your experience with us at Red Roof. We would love to see you again, should your travels bring you back to our area. Sincerely, Devine Red Roof Management RediResponse Specialist
Dear Sheena, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Gadsden. We're delighted that you found your stay to be perfect. We truly appreciate you acknowledging our efforts to provi… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation
Nothing
Dear Maharis, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Gadsden. We regret to learn that our location did not live up to your needs. We aim to provide a great experience and consider all feedback valuable for future improvements. Please know that we are thankful for your perfect score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Sincerely, Ann Red Roof Management RediResponse Specialist
Dear Maharis, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Gadsden. We regret to learn that our location did not live up to your needs. We aim to pr… Show more
Reviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewWe book non smoking due to allergies and still had to deal with cigarette smell all night from some one smoking like crazy near our room
Dear Tina, Thank you for taking the time to tell us about your experience at the Red Roof Inn Gadsden. I am saddened to read that your stay fell short due the odor you reported. Feedback from our guests is always welcomed at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans permits. Sincerely, Veronique Red Roof Management RediResponse Specialist
Dear Tina, Thank you for taking the time to tell us about your experience at the Red Roof Inn Gadsden. I am saddened to read that your stay fell short due the odor you reported. Feedback from our guests is always welcomed at Red Roof as w… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewHusband and mother are allergic to smoke so we get the non smoking for a reason and the whole night we constantly smelt smoke in both rooms
Dear Tina, Thank you for taking the time to tell us about your experience at the Red Roof Inn Gadsden. We are very sorry to hear about the smell in your non-smoking rooms. We understand how important it is to have a smoke-free environment, especially with allergies. Please accept our sincere apologies for failing to meet your expectations and for the discomfort this caused your husband and mother. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Very truly yours, Ann Red Roof Management RediResponse Specialist
Dear Tina, Thank you for taking the time to tell us about your experience at the Red Roof Inn Gadsden. We are very sorry to hear about the smell in your non-smoking rooms. We understand how important it is to have a smoke-free environment… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewPool was closed
Pool was closed
Dear Anonymous Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at The Red Roof Inn Gadsden. We thank you for your feedback score of 3/10 rating. I am truly sorry to hear about your disappointing experience. The pool closure undoubtedly impacted your stay significantly, and I understand your frustration. We strive to provide accurate information regarding amenities, and I apologize if this was not the case during your visit. Sincerely, Shemar Red Roof Management RediResponse Specialist
Dear Anonymous Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at The Red Roof Inn Gadsden. We thank you for your feedback score of 3/10 rating. I am truly sorry to hea… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewIt was nice. Room was clean and I could plug in all my devices.
Pool wasn't opened. That was really my reason for picking the hotel. 🙄😞
Dear Lawanda, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Gadsden. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our clean and nice room. You indicated that you were unsatisfied with the pool no being open. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Lawanda, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Gadsden. It is very rewarding to read that you had a great encounter with us, and we reall… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewVery clean room and was quiet.
Mattress needs replacing, lumpy , and a sunken area where I was to sleep. Made my back hurt.
Dear Linda, We’re so delightful you shared your feedback following your stay at the Red Roof Inn Utica. Your positive feedback regarding 9/10 experience with our welcoming hotel is very much appreciated, we sincerely regret to hear about the discomfort you experienced with the mattress and the resulting back pain. Please accept our apologies for this inconvenience. We aim to deliver a positive experience for all our guests and we're delightful you were satisfied with your stay. We’d love to welcome you back to this location or any of our other Red Roof properties. Should you be planning a future visit. Thank you and take care, Shemar Red Roof Management RediResponse Specialist
Dear Linda, We’re so delightful you shared your feedback following your stay at the Red Roof Inn Utica. Your positive feedback regarding 9/10 experience with our welcoming hotel is very much appreciated, we sincerely regret to hear … Show more
Reviewed: 3 June 2025 · Stayed in April 2025
Verified review