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Reviews of Moonlight Retreat

Pigeon Forge, 37863, United States

#401 of 594 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 27 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 4 nights

    The bed was extremely uncomfortable. I slept on the love seat most of the trip. The driveway and parking situation was hectic. Driveway is so steep, you can barely see in front of you and if someone is in the cabin behind you, there is barely room for 2 larger vehicles to park.

    The cabin was super close to everything, and all of the amenities worked well.

    Stayed in April 2025

  • Reviewed: August 12, 2024

    8.0
    Very pleased overall. We enjoyed our stay.
    • Leisure trip
    • Group
    • one bedroom holiday home
    • Stayed 2 nights

    Not very many cooking supplies in the cabinets. We had no cookie sheet and pans. No regular coffee pot. We had to go buy pods.

    Everything was very clean and organized. The view and location was great. We even saw some bears outside our front porch. The host was very helpful when we couldn't get the hot tub to work.

    Stayed in August 2024

  • Reviewed: August 11, 2024

    7.0
    It was nice
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    Outside porches could of been cleaner and the bedroom tv would not work

    Stayed in August 2024

  • Reviewed: July 25, 2024

    6.0
    If they update the pics of what they have and fix a few things it would have been better.
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    In the picture they show a coffee maker, they have k cup coffee pot. The handle on the microwave was broken, they didn’t have pans to cook on but they had pots to cook in. They had a ground fan, but it didn’t work whatsoever, the tv in the bedroom didn’t work as well.

    I love how you right outside of downtown. The view was amazing and beautiful. It was very clean when we got there.

    Stayed in July 2024

  • Reviewed: July 20, 2024

    9.0
    Moonlight retreat
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    We watch television in living room because the television in bedroom did not work, maintenance came the next day but wasn't able to fix (we were delayed for our rafting schedule because he did not call before coming as requested so they bump). The driveway is extremely steep & it rained so we barely had traction getting up the drive but we managed in a 2015 ca mry. The microwave handle is broken didnt realize that until we went to warm some leftovers.

    Lovely property.Has everything needed for extended stay. Cabin was clean with extra towels & supplies. All the apps (netflix, hulu, tubi...) were made available to us.The location wasn't too far from town approx. 2 min. Guest services were amazing they immediately responded to my text messages. The pool table upstairs was a plus not much room but it does the job (the stairs are a little squeaky at the bottom). Overall i enjoyed my time here & would come back/recommend.

    Stayed in July 2024

  • Reviewed: August 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking

    The location and the quietness  of the area

    Stayed in August 2023

  • Reviewed: July 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 2 nights
    • Submitted from a mobile device

    Couldn't get living room tv to work, remote only turned TV on and off. Couldn't get anything else to work

    Clean, hot tub and quiet

    Stayed in July 2023

  • Reviewed: July 15, 2023

    9.0
    Honeymoon
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a dirty wash cloth in the tub. Broken pool stick. Parking was horrible.

    Beautiful layout.

    Stayed in June 2023

  • Reviewed: July 9, 2025

    4.0
    Unsatisfactory
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    For starter sthe parking area is horrible and all the concrete is broken very badly ,cabin had dust everywhere,missing cabinet doors not very good or much cooking utensils, the dryer does not work the TV in the living room apps does not work ,the handle going to the front balcony is very lose the pool table does not have enough room to play a game of pool the sticks keeping hitting the walls and the steps going up stairs should be mentioned on how hard it is to get up them not good for older people we are in our mid 50's and it was hard !the living room furniture is very uncomfortable and definitely needs new in it the couch can not be satt on unless going all the way down in it .This is the 2nd cabin in less than 6 months that we have rented from Vascasa and both have not been good !! Would not rent gain.

    The cabin was close to everything and the hot tub was clean!

    Stayed in July 2025

  • Reviewed: June 25, 2025

    10
    Such a relaxing time
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    The hill it’s on was so steep.

    It was so cozy and sitting on the front porch and the back porch was so relaxing.

    Stayed in June 2025

  • Reviewed: May 3, 2025

    10
    We can get away just relax with one I love
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 2 nights
    • Submitted from a mobile device

    If I had to say something negative, I would not have a comment

    The view was absolutely amazing

    Stayed in April 2025

  • Reviewed: April 18, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    Cookware was very poor, only could find 3 forks, butcher block knives were so dull, you couldn’t cut anything. No privacy if you used the hot tub. Coffee table is about ready to fall, just needs updated for the amount you charge.

    The view/fireplace was nice

    Stayed in April 2025

  • Reviewed: July 17, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    There were cobwebs everywhere, through the inside and outside, the bed was awful to sleep on, especially being heavily pregnant. Got splinters trying to sit on the chairs on the deck.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 2 nights
    • Submitted from a mobile device

    The driveway!! Terribly steep

    How cozy it was!

    Stayed in June 2024

  • Reviewed: June 1, 2024

    5.0
    Was a good get away
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    Tv didn’t work for us and ran out of toilet paper after half a day at property as there was no extra

    The view, love log cabins

    Stayed in May 2024

  • Reviewed: April 19, 2024

    5.0
    Be honest about the driveway and clean a little better
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    I did not like the driveway and think they should make people aware of it so that they will drive a vehicle that can take steep driveway. I didn't like the spider webbs the cleaning people need to do a better job. And I did like that there was a guest in the house with us and not a human, we had to buy traps while we were there. Outside motion light did not work.

    The view was beautiful

    Stayed in April 2024

  • Reviewed: March 28, 2024

    4.0
    Meh.
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 4 nights
    • Submitted from a mobile device

    Needs tlc. Broken blinds, worn out skillets, not enough pillows, zero blankets for couch, a used tampon by the hot tub. Needs everything tightened up. Loose handles on water fixtures, bed mattress is marginal. Just invest in a deep clean. Dust and spiderwebs everywhere on walls, fistures, fans.

    Location was good. Off the main drag.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    It was a short stay, next time I would like for it to be a longer stay. I absolutely loved the view, and how relaxing it
    • Couple
    • one bedroom holiday home
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the fact that there was a dirty tampon on the porch right next to the hot tub

    I like how relaxing is was, and not a lot of noice.

    Stayed in March 2024

  • Reviewed: September 6, 2023

    5.0
    Fair
    • Family with young children
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    That is was dirty and the jacuzzi and hot tub did smell like clean

    I did not like nothing about the property because it was pretty dirty

    Stayed in September 2023

  • Reviewed: June 8, 2023

    10
    breath taking views
    • Leisure trip
    • Family with young children
    • one bedroom holiday home
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    absolutely perfect cabin for our small family one night stay.

    Stayed in June 2023

  • Reviewed: August 31, 2023

    8.0
    I would definitely stay at another cabin hosted by the same people just not that cabin again
    • Leisure trip
    • Travelers with friends
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    I hated the driveway, if I wouldn’t have had a 4WD SUV then I would have never made it up the hill, it is a horrible steep hill.

    I loved how cute and clean it was! I also loved how convenient the location was to everything close by

    Stayed in August 2023

  • Reviewed: January 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: July 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: July 7, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • one bedroom holiday home
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

Showing 1 - 25

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