Hodnocení – Monterey Bay Lodge 3 hvězdiček

Thank you very much for staying with us and giving us a kind review with a good rating. We are very sorry that we could not meet your expectations on certain aspects of the room. We completely understand that we are here to provide exceptional guest services, however, in case things are not up to par, as a future reference, please reach out to the front desk immediately. We can either move you to a different room, provide you with shampoo and shower gel that is lacking in the room, or even honor a complimentary upgrade. Your feedback is very important to us and it will certainly be reviewed by our management team to prevent the same or similar situation from recurring. Once again, we appreciate your patronage. Please have a wonderful rest of the year! Emi -Guest Experience Team

Thank you very much for staying with us and giving us a kind review with a good rating. We are very sorry that we could not meet your expectations on certain aspects of the room. We completely understand that we are here to provide exceptio… Zobrazit více