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Reviews of Hotel Moca NYC 3 stars

507 West 181st Street, Washington Heights, New York, NY 10033, United States

#428 of 429 hotels in New York

Guests' Choice

Review score

Based on 362 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.7

  • Location

    6.1

  • Facilities

    5.4

  • Staff

    6.4

  • Value for money

    5.7

  • Free WiFi

    5.5

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Showing 1 – 25

  • Reviewed: 25 August 2025

    4.0
    If Not for the Location, Worst Hotel
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I'm generally not a picky person when it comes to hotels (hence me seeking out this one for the location), but there were so many things wrong. First, I could barely see the lobby staff through the grimy window they have up. There were several elevator buttons missing, not sure what you'd do if you had to be on that floor. The sink was clogged, the toilet paper holder was broken and unusable, there was filth that was not removable from the toilet seat, paint peeling and grime on almost every surface. The room reeked of Fabuloso and had three car fresheners scattered around. Also, the walls were THIN. We could hear casual laughter from a couple rooms down. Thankfully we weren't staying long, but I wouldn't want to spend more than one night there.

    The location. That's it.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not clean

    Stayed in August 2025

  • Reviewed: 8 August 2025

    6.0
    it was pretty decent
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    People nextdoor was very loud

    Cleanliness

    Stayed in August 2025

  • Reviewed: 18 July 2025

    5.0
    Bad
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    You ha to pay for TV and the elevator was not eorking

    Ciean

    Stayed in July 2025

  • Reviewed: 22 June 2025

    4.0
    Pretty ok for the price, but could be lower.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Weird door locks, feeling unsafe. Smell of weed everywhere, pretty loud environment inside the hotel. The location is pretty scary and does not seem safe.

    Affordable pricing, no deposit required. Pretty close to a metro station.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    5.0
    Good for Solo travelers on budget
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities and location

    Price and value

    Stayed in May 2025

  • Reviewed: 29 May 2025

    4.0
    My stay was very uncomfortable and I would not recommend this hotel to anyone.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 9 nights

    The room was very filthy with visible stains of human fluids/urine on the side pedestals. Bedding sheets and the headboard of the bed had visible stains of blood and other fluids. Upon my arrival, there was a half-smoked marijuana joint on the window pane inside the room. Our room was only cleaned on some days upon request from the staff. The entrance to the hotel is rather filthy with rubbish from the street dumped right there. The tv did not work, chair was broken with cigarette burns on it whilst the small table provided was very wobbly. The curtain could hardly close the entire window as it was worn out. Moreover, the window and glass door leading to the balcony looked like it had not been cleaned in months. One of the days, the toilet couldn't flush, this created an uncomfortable situation in the room. On another day, there was a party down stairs with loud music till very late at night. The aircon couldn't produce sufficient heat. Our room had another door that seems intended to connect to the room next door. Although this door was locked, we could hear the next door neighbours as if we are staying in the same room. A basic thing like an iron must be requested from the reception area. The hotel seems to be a low key brothel that rents out rooms on an hourly basis for sexual activities. There's always shady people at reception requesting rooms for a couple of hours. The hotel lobby has a vending machine that disburses condoms. That on its own should say a lot. How is this hotel allowed to be listed on Booking.com?

    Close proximity to the subway

    Stayed in May 2025

  • Reviewed: 25 May 2025

    4.0
    Hotel for pure value only
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom And facilities

    Value

    Stayed in May 2025

  • Reviewed: 21 April 2025

    6.0
    Pricey but decent rooms
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Constant Noises by the elevator Internet connection problems Stains on the linen. Housekeeper staff changed it immediately A/C worked in bathroom not in the room No microwave

    Close to subway and parks within proximity Stayed in same room during my extended stay

    Stayed in April 2025

  • Reviewed: 15 April 2025

    4.0
    Disappointing
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Loud people, Weed smell Lady working at the desk (day shift), rude

    .

    Stayed in March 2025

  • Reviewed: 15 April 2025

    4.0
    Disappointing
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It's noisy, people playing loud music until late at night For the price you can find something much better and peaceful

    Bus stop in front of the hotel.

    Stayed in March 2025

  • Reviewed: 13 April 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were unfriendly, room was quite tired, shower didn’t operate properly and the door lock seemed very unsecure. The was loud noise transfer from the room next to us and guests that were up into the early hours playing loud music. The room smelt of cannabis and cigarettes.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    5.0
    I just stayed there because it was convenient but for the price you could easily get something better.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    People playing extremely loud music at night!

    Close to the subway and bus stops.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Some of the bathrooms have half a shower door,no phones in the room,no do not disturbed sign to hang outside your door.

    Stayed in March 2025

  • Reviewed: 15 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I wanted to run to the store and grab some snacks and noticed my door wasn’t locking - when I asked staff I was told there was something wrong with system. Therefore I couldn’t get snacks and risk any of my property such as iPad, toiletries etc. - this was real bad because I wasn’t told about it when I got there -

    Quiet to a certain extent

    Stayed in January 2025

  • Reviewed: 31 December 2024

    6.0
    It was a decent one night stay
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The light in the bathroom didn’t work, the door to the balcony didn’t open.

    The TV was useful and bed was comfy

    Stayed in December 2024

  • Reviewed: 31 December 2024

    4.0
    Stay at your own risk.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    On this occasion, facilities and staff were worse than in past. Broken bathroom shower and light fixtures. Spotty WiFi issues. Overall, rooms are inconsistent.

    Good value.

    Stayed in December 2024

  • Reviewed: 13 December 2024

    6.0
    For a place to lay your head, it’s decently priced for NYC
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Smells like weed everywhere.

    Decent value for money for NYC, especially if you have friends/family/business in upper Manhattan

    Stayed in December 2024

  • Reviewed: 5 December 2024

    4.0
    Won't don't do again
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was not clean, look like there was water damage Door was duct tape had to ask daily for towels no room service was done not even the trash taken care of.

    Location

    Stayed in December 2024

  • Reviewed: 21 November 2024

    6.0
    Was fine a this time
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Don’t have restroom in lobby for customers only with keys and need fixed little things in room 803

    Location

    Stayed in November 2024

  • Reviewed: 16 November 2024

    4.0
    Good for a few hours not a few days
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The mini fridge leaked , the room was freezing, the bathroom door was shut and locked some how, I had to switch rooms.

    It was close to transportation

    Stayed in November 2024

  • Reviewed: 11 November 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    MA

    Bathroom door was broken

    Stayed in November 2024

  • Reviewed: 27 October 2024

    4.0
    Cheap hotel not for everyone
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom and WiFi issues

    Value and staff

    Stayed in October 2024

  • Reviewed: 12 October 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    NYC is terrible to find something with good price, that was not a good experience.

    Nothing

    Stayed in October 2024

Showing 1 – 25

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