507 West 181st Street, Washington Heights, New York, NY 10033, United States
#428 of 429 hotels in New York
Guests' ChoiceBased on 362 hotel reviews
5.0Cleanliness
5.8
Comfort
5.7
Location
6.1
Facilities
5.4
Staff
6.4
Value for money
5.7
Free WiFi
5.5
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End of dialog contentReviewed: 25 August 2025
Walz
United StatesI'm generally not a picky person when it comes to hotels (hence me seeking out this one for the location), but there were so many things wrong. First, I could barely see the lobby staff through the grimy window they have up. There were several elevator buttons missing, not sure what you'd do if you had to be on that floor. The sink was clogged, the toilet paper holder was broken and unusable, there was filth that was not removable from the toilet seat, paint peeling and grime on almost every surface. The room reeked of Fabuloso and had three car fresheners scattered around. Also, the walls were THIN. We could hear casual laughter from a couple rooms down. Thankfully we weren't staying long, but I wouldn't want to spend more than one night there.
The location. That's it.
Stayed in August 2025
Reviewed: 16 August 2025
Christopher
United StatesNot clean
Stayed in August 2025
Reviewed: 8 August 2025
Potosi
ColombiaPeople nextdoor was very loud
Cleanliness
Stayed in August 2025
Reviewed: 18 July 2025
Robert
United StatesYou ha to pay for TV and the elevator was not eorking
Ciean
Stayed in July 2025
Reviewed: 22 June 2025
Artur
Czech RepublicWeird door locks, feeling unsafe. Smell of weed everywhere, pretty loud environment inside the hotel. The location is pretty scary and does not seem safe.
Affordable pricing, no deposit required. Pretty close to a metro station.
Stayed in May 2025
Reviewed: 31 May 2025
Felipe
United StatesFacilities and location
Price and value
Stayed in May 2025
Reviewed: 29 May 2025
Thabiso
South AfricaThe room was very filthy with visible stains of human fluids/urine on the side pedestals. Bedding sheets and the headboard of the bed had visible stains of blood and other fluids. Upon my arrival, there was a half-smoked marijuana joint on the window pane inside the room. Our room was only cleaned on some days upon request from the staff. The entrance to the hotel is rather filthy with rubbish from the street dumped right there. The tv did not work, chair was broken with cigarette burns on it whilst the small table provided was very wobbly. The curtain could hardly close the entire window as it was worn out. Moreover, the window and glass door leading to the balcony looked like it had not been cleaned in months. One of the days, the toilet couldn't flush, this created an uncomfortable situation in the room. On another day, there was a party down stairs with loud music till very late at night. The aircon couldn't produce sufficient heat. Our room had another door that seems intended to connect to the room next door. Although this door was locked, we could hear the next door neighbours as if we are staying in the same room. A basic thing like an iron must be requested from the reception area. The hotel seems to be a low key brothel that rents out rooms on an hourly basis for sexual activities. There's always shady people at reception requesting rooms for a couple of hours. The hotel lobby has a vending machine that disburses condoms. That on its own should say a lot. How is this hotel allowed to be listed on Booking.com?
Close proximity to the subway
Stayed in May 2025
Reviewed: 25 May 2025
Felipe
United StatesBathroom And facilities
Value
Stayed in May 2025
Reviewed: 21 April 2025
Alfonso
United StatesConstant Noises by the elevator Internet connection problems Stains on the linen. Housekeeper staff changed it immediately A/C worked in bathroom not in the room No microwave
Close to subway and parks within proximity Stayed in same room during my extended stay
Stayed in April 2025
Reviewed: 15 April 2025
Ghelor
SwitzerlandLoud people, Weed smell Lady working at the desk (day shift), rude
.
Stayed in March 2025
Reviewed: 15 April 2025
Ghelor
SwitzerlandIt's noisy, people playing loud music until late at night For the price you can find something much better and peaceful
Bus stop in front of the hotel.
Stayed in March 2025
Reviewed: 13 April 2025
Denman
New ZealandStaff were unfriendly, room was quite tired, shower didn’t operate properly and the door lock seemed very unsecure. The was loud noise transfer from the room next to us and guests that were up into the early hours playing loud music. The room smelt of cannabis and cigarettes.
Stayed in April 2025
Reviewed: 28 March 2025
Ghelor
SwitzerlandPeople playing extremely loud music at night!
Close to the subway and bus stops.
Stayed in March 2025
Reviewed: 23 March 2025
Prout
United StatesSome of the bathrooms have half a shower door,no phones in the room,no do not disturbed sign to hang outside your door.
Stayed in March 2025
Reviewed: 15 February 2025
Jessica
United StatesI wanted to run to the store and grab some snacks and noticed my door wasn’t locking - when I asked staff I was told there was something wrong with system. Therefore I couldn’t get snacks and risk any of my property such as iPad, toiletries etc. - this was real bad because I wasn’t told about it when I got there -
Quiet to a certain extent
Stayed in January 2025
Reviewed: 31 December 2024
Jean
United StatesThe light in the bathroom didn’t work, the door to the balcony didn’t open.
The TV was useful and bed was comfy
Stayed in December 2024
Reviewed: 31 December 2024
Felipe
United StatesOn this occasion, facilities and staff were worse than in past. Broken bathroom shower and light fixtures. Spotty WiFi issues. Overall, rooms are inconsistent.
Good value.
Stayed in December 2024
Reviewed: 13 December 2024
Ivan
CyprusSmells like weed everywhere.
Decent value for money for NYC, especially if you have friends/family/business in upper Manhattan
Stayed in December 2024
Reviewed: 5 December 2024
Kristine
United StatesThe room was not clean, look like there was water damage Door was duct tape had to ask daily for towels no room service was done not even the trash taken care of.
Location
Stayed in December 2024
Reviewed: 21 November 2024
Eduardo
United StatesDon’t have restroom in lobby for customers only with keys and need fixed little things in room 803
Location
Stayed in November 2024
Reviewed: 16 November 2024
Cristi
United StatesThe mini fridge leaked , the room was freezing, the bathroom door was shut and locked some how, I had to switch rooms.
It was close to transportation
Stayed in November 2024
Reviewed: 11 November 2024
Shmuel
United StatesMA
Bathroom door was broken
Stayed in November 2024
Reviewed: 27 October 2024
Felipe
United StatesBathroom and WiFi issues
Value and staff
Stayed in October 2024
Reviewed: 12 October 2024
Gilson
BrazilNYC is terrible to find something with good price, that was not a good experience.
Nothing
Stayed in October 2024
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