Reviews of Quality Inn 3 stars
170 Eastbrook Road, Smoketown, PA 17576, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe price was great. The rooms were very clean and I really liked how they were remodeled. The free breakfast was great. Hot food, fresh fruit, low calorie food for people who needed it. The staff were very friendly and helpful. B
I wasn't sure if there were any smoke detectors in my room. The water pressure in the shower could have been a little better. It seemed very very low.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was a quiet location with beautiful views
The beds were very uncomfortable, they were hard and the pillows were very flat. There was barely any water pressure when you took a shower. The only way to get any decent pressure was when it was all the way on hot which obviously burns you.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything very clean room and nice service nice pool and in a good area ❤️
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast, pool and updates were wonderful.
Only complaint was the toilet was a bit slow and finicky to flush.
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation . Comfortable mattress and bedding.
Shower was not working properly. Fixed next day after complaining. Mediocre breakfast offerings
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe staff is very friendly. The continental breakfast was good. The location is good.
The bathroom is a bit tiny.
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBreakfast was too early for us to participate. Location of hotel was good in relation to our agenda. Truth be told, this place was not first choice.
I spilt some water on floor and in process of wiping up noticed that the floor was disgustingly dirty. I notified front desk when checking out. Even wood floors need to be damp mopped occasionally!
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThey have a new manager that is very friendly and nice and makes you feel welcome
Bathrooms are to small the toilets are to low I am handicapped
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBreakfast very poor not much to pick from location was good
Breakfast could be better time of breakfast extended No shampoo or conditioner in the shower
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe pool
The bathroom was too small, but otherwise everything was good
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback about your stay, It is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Kim Shaver Quality Inn
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback about your stay, It is important to us. Rest assured that we use your comments to continually improve with the goal of pro… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe room was big…
They first put me in a room , clearly dirty (beds not made , other guests property still in the room, bathroom gross) . When I went to the desk they said “give us 10 minutes”….. 10 min to clean a room completely for new guests? So I went up , and they were clearly confused like they thought I was already there. Handing me over people’s property asking if it’s mine…. I then went back to the front desk and asked for another room and she seemed confused but I got one thankfully. That room was better I suppose but I was still grossed out and worried with the idea they gave me a room someone else was either in still (given there was property still inside) or they just didn’t clean …. Then the deadbolt did not lock in the new room which really made me nervous … it was just for one night so I sucked it up but it was not a great experience.
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe location
While newly renovated, it was dirty. There were footprints on our bathroom door. The sheets had black spots all over them. The lock to the room (which opens to the outside) didn’t work. I felt very uncomfortable.
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your s… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewRooms were fine
No breakfast. Office was often closed in the morning and evenings
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kimberley Shaver
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your sa… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewIt was easy enough to check in and out. The breakfast was pretty decent.
The wifi was slow. Not many channels to watch on TV. The bathroom was tiny. There was something on the shower floor (I didn't touch it) . I had the room 2 nights , but they didn't clean/replace towels during my stay. The bed mattress was kind of thin, I could feel a board under it.
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kim Shaver Quality Inn
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is imp… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewIt was newly updated looking
The bathroom was Xtra small like a small closet
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kim Shaver Quality Inn
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is im… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified review