Reviews of Microtel Inn & Suites by Wyndham Bluffs 2 stars
2141 South 35th Street, Council Bluffs, IA 51501, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewClean nice room
I was all good for the money
Thank you for your feedback. We are glad to hear your room was nice and clean and that you felt it was good value for money. We hope to welcome you back again soon.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was a very nice motel, polite staff, clean and breakfast was good.
I paid for the room in full and they are trying to charge my account another $100.00 above the fee.
Thank you for your feedback. We are glad you found the hotel to be nice and clean, and that you enjoyed the polite staff and good breakfast. We understand your concern regarding the extra charge. We authorize your card for incidentals, which is a hold and will not be charged unless there is damage to the room. Every hotel has a different amount they authorize, and we hope you understand this policy. We would love to have you stay with us again.
Thank you for your feedback. We are glad you found the hotel to be nice and clean, and that you enjoyed the polite staff and good breakfast. We understand your concern regarding the extra charge. We authorize your card for incidentals, whic… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThat fact when we got there receptionist was rude. Not only to us but others. Acted like we were bothering her. Then our ac didn't work. And the noise threw the middle of the night
Thank you for sharing your feedback regarding your recent stay. We sincerely apologize that your experience did not meet our standards, particularly concerning the behavior of our staff, which we understand came across as rude, and we want to assure you that this is not reflective of the service we strive to provide. We are also very sorry to learn that the air conditioning was not functioning properly during your stay. Regarding the noise disturbance you experienced, we would like to express our regret that it impacted your comfort. Had we been informed of the issue, our team would have immediately taken steps to resolve it. We value your patronage and would be honored if you would give us another opportunity to demonstrate the level of service and comfort that we aim to offer all our guests.
Thank you for sharing your feedback regarding your recent stay. We sincerely apologize that your experience did not meet our standards, particularly concerning the behavior of our staff, which we understand came across as rude, and we want … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNeat, Tidy, Organized
Thank you so much for sharing your feedback with us! We are absolutely delighted to hear that you found our hotel to be neat, tidy, and well-organized during your recent stay. Your positive comments are truly appreciated, and we strive to maintain these standards for all our guests. We sincerely hope that you will choose to stay with us again the next time your travels bring you back to our area, and we look forward to welcoming you back soon.
Thank you so much for sharing your feedback with us! We are absolutely delighted to hear that you found our hotel to be neat, tidy, and well-organized during your recent stay. Your positive comments are truly appreciated, and we strive to m… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location was good. Beds were pretty comfy.
The breakfast was ok. And shower made a mess on the floor because of how the shower head was put in.
We appreciate your comments! We're happy to hear you enjoyed the location and beds. We apologize that the breakfast wasn't up to par, and we'll use your feedback to improve. Our maintenance staff will address the shower head issue. Thank you for sharing your thoughts, and we hope to welcome you back soon.
We appreciate your comments! We're happy to hear you enjoyed the location and beds. We apologize that the breakfast wasn't up to par, and we'll use your feedback to improve. Our maintenance staff will address the shower head iss… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNo fridge or microwave in room
Thank you for your feedback. Our rooms with 2 queen beds and our suites include a fridge and microwave. We are working on providing these amenities in our rooms with 1 queen bed. For your next stay, we recommend booking a 2-bed room or a suite to guarantee these conveniences. We look forward to welcoming you again.
Thank you for your feedback. Our rooms with 2 queen beds and our suites include a fridge and microwave. We are working on providing these amenities in our rooms with 1 queen bed. For your next stay, we recommend booking a 2-bed room or a su… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThey had no dog room after saying pet friendly so had to get another room and front desk ladies just walked away with out seeing what she could do to assist.
Never got a room!
We sincerely appreciate you taking the time to share your feedback with us. Following your review, we immediately investigated the matter and spoke with the staff members who were on duty that evening. Unfortunately, they do not recall any instances of turning guests away due to a lack of available pet-friendly rooms. As a matter of policy, we have several different types of pet-friendly rooms available, and our staff is always prepared to assist guests in finding the perfect accommodation for their needs, including their furry companions. We are very sorry that your experience did not meet your expectations, and we hope you will give us another opportunity to provide you with a wonderful stay in the future.
We sincerely appreciate you taking the time to share your feedback with us. Following your review, we immediately investigated the matter and spoke with the staff members who were on duty that evening. Unfortunately, they do not recall any … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIt was clean and very comfortable. The food was good.
Thank you for your review. We are glad that you enjoyed your stay. We would love to welcome you back again next time.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe accessibility was good
The bed was dirty and so we're the blankets and sheets. It smelled like gross body odor and cigarettes. When I told the staff this they argued with me and said oh well sorry I guess the breakfast was very plain and not a lot of options or room to eat
Thank you for sharing your feedback. We deeply regret that your stay did not meet your expectations and sincerely apologize for the cleanliness issues with the bed and linens. This is not our standard, and we will immediately address this with our housekeeping team. We are also sorry that our staff did not handle your concerns with more empathy and professionalism. We will provide further training to ensure all guests are treated with care and respect. Regarding breakfast, we appreciate your input and will review our offerings to improve them for future guests. We hope you will give us another opportunity to provide a better experience.
Thank you for sharing your feedback. We deeply regret that your stay did not meet your expectations and sincerely apologize for the cleanliness issues with the bed and linens. This is not our standard, and we will immediately address this w… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewDefinitely liked the pool , I would stay again.
The beds are hard, but it was worth the money.
Thank yo Katherine for the review. We are so happy that you enjoyed the pool and that you would stay again. All of the beds are new as of February. We are sorry that they seem hard to some. We can't wait to see you again.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewClean, great breakfast, salt water swimming pool, nice room.
Thank you for the response. We are glad you enjoyed your stay. We will see you next time you are in the area.