287 North Main Street, Warsaw, NY 14569, United States
#1 of 1 hotels in Warsaw
Guests' ChoiceBased on 469 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 30 August 2025
Janet
United StatesNo complaints
Very clean
Stayed in August 2025
Reviewed: 25 August 2025
Beverly
United StatesLocation
Stayed in August 2025
Reviewed: 24 August 2025
Sandra
CanadaStaff was not super friendly
Clean and located close to main roads
Stayed in August 2025
Reviewed: 19 August 2025
Amir
United StatesNice Clean
Stayed in July 2025
Reviewed: 15 August 2025
Deepesh
United StatesStaff and clean
Stayed in August 2025
Reviewed: 13 August 2025
Theresa
United StatesThere was a big issue with our reservation. I reserved my room back in May (I believe). I received a confirmation of my reservation, several emails shortly before my arrival, as well as a text all welcoming me and "looking forward" to my stay. The morning of my trip, I received a phonecall from someone at Microtel asking if I was still coming. I reassured the associate that I was indeed coming and an approximate time of arrival. Later in the afternoon, while on route, I realized that I was not going to arrive at the time I shared earlier so I called Microtel just to let them know that I was still coming but was behind a few hours. I was told that I did not have a reservation. When I said that I have confirmation, emails, and a text to say differently, they eventually "found" my reservation, and assured me not to worry. Shortly after that, I received a call saying that my room with 2 queen beds was being changed to a suite w/queen bed, fold out couch, and roll-in cot. This was not what I asked for due to the party I was with. When I arrived, I was told that was what I was switched to but when I started to speak up about my concern, a very nice gentleman/customer in line behind me gave up his 2 bed room and traded with us. Apparently, they were making room for the National Guard. I am usually more understanding but this was going to be an exhausting weekend and we were all hoping for a good night's rest. Anyway, all was well, so we thought. The clerk at the desk very kindly went up to check that our room was ready and then we were checked in. Around 10pm, while in bed, we received a call from the desk asking if we were still staying in the room we were given and how long. I am really not sure what happened in all of this; why what I reserved several months ago was a problem, but, the whole "transaction" was very frustrating and I was left with no confidence that I had a room.
The room was clean, comfortable, and when we asked for a few extra things like towels and a toothbrush, the staff was very happy and helpful! Friendly staff at breakfast and cared to have a wide variety of foods, well stocked, for breakfast! Even nice and early as many people were leaving early for an event.
Stayed in August 2025
Reviewed: 11 August 2025
Kopetskie
United StatesNothing
Convenient and clean
Stayed in June 2025
Reviewed: 11 August 2025
Brittany
United StatesThere was nothing we didn’t like!
We liked everything about the property. Debra (the manager) was awesome at check in and answered all of my silly questions. This place looks as great inside as it does on the outside. Very clean, from the lobby to the rooms. 12/10 would stay here again. Great value.
Stayed in August 2025
Reviewed: 10 August 2025
Philip
United KingdomBooking.com keeps allowing us to book rooms for 5 people even though the hotel has a maximum occupancy of 4
Quaint location, very good price and decent self serve breakfast
Stayed in August 2025
Reviewed: 6 August 2025
Martin
Czech RepublicBasic breakfast running out of supplies
Generally good experience
Stayed in August 2025
Reviewed: 27 July 2025
Sara
GermanyThe breakfast was not very good
The room was really big and it is very close to Letchworth State Park. Very good value for the price!
Stayed in July 2025
Reviewed: 11 July 2025
Gordon
United StatesThe breakfast was kinda chincy
Rooms were clean. The staff was friendly and helpful.
Stayed in July 2025
Reviewed: 26 June 2025
Peter
CanadaGreat breakfast and nice clean room. The room was a bit small for the Queen bed but I really needed the room and bed to sleep. Thanks
Stayed in June 2025
Reviewed: 26 June 2025
Keith
United StatesOutstanding place.
Stayed in June 2025
Reviewed: 18 June 2025
Lisa
United StatesThe property was very clean and they had a beautiful outside firepalce. The breakfast was hot and delicious. Great omlets, pancakes, waffles, biscuits and sausdage gravy, fruit and granola bars, fruit juices and coffee
Stayed in June 2025
Reviewed: 16 June 2025
Maue
United StatesThe blankets on the bed were too short. They barely covered us up. And the choices for breakfast were lacking. Only fruit was apples and they were green. Everything was prepackaged and nothing was fresh. The coffee was okay and it was nice that it was available anytime but didn't have much flavor and the creamers were not real. I would stay again with lower expectations and hopefully a lower price.
The motel was very clean and comfortable. The shower was nice and our room was clean and comfortable.
Stayed in June 2025
Reviewed: 15 June 2025
Sesta
United StatesThe fire pit and chairs in front by entrance. Clean rooms. Friendly staff
Stayed in June 2025
Reviewed: 14 June 2025
David
United StatesGood location - easy drive to Letchworth State Park. Free on-site parking
Stayed in June 2025
Reviewed: 12 June 2025
Lisa
United StatesSuper clean- comfortable- nice outdoor area with fire pit
Stayed in June 2025
Reviewed: 6 June 2025
Jamie
United StatesWe were in the area for a wedding, had some family driving through the night, and arrived early morning and the outstanding staff and housekeeping got them a room early. So remember to tip them as they don't have to do those things, I highly recommend this hotel.
Stayed in June 2025
Reviewed: 3 June 2025
Andrew
United StatesDidn’t have a pool
Friendly and clean
Stayed in June 2025
Reviewed: 1 June 2025
Lisa
United StatesBeautiful property & great breakfast
Stayed in May 2025
Reviewed: 30 May 2025
Jose
United StatesVery professional
Stayed in May 2025
Reviewed: 27 May 2025
Meredith
United StatesClean, dig friendly
Stayed in May 2025
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