Reviews of Microtel Inn & Suites by Wyndham Macedon

It was quiet and peaceful

We were supposed to get 2 beds but got a single bed and when the error was found there were no other rooms to move to

The staff was friendly

The room wasn't properly cleaned

Extremely comfortable bed, easy check-in, fast elevator, reasonable price. Walk-in shower had good pressure, lots of hot water, a free-flowing drain and dispensers with shampoo, conditioner and body wash. The nightlight in the bathroom was a nice touch. Quinta at the front desk was very welcoming and helpful.

Limited vanity space around the sink. Despite this minor inconvenience, we would stay again and highly recommend this property to other travelers.

The receptionist tried to be helpful, but ultimately was not able to help us.

The air in the room. There were a number of other things I could mention, but the main problem was the air in the unit which had a very strong chemical smell, like off-gassing materials trapped in the room – not from cleaning products, etc, it's a distinct smell. I've never experienced anything like this, even in cheaper motels and hotels or in any of the many other countries I've visited in the world. We arrived very late (~12:30am) and just wanted to sleep and leave first thing in the morning, but this smell was unbearable and made it impossible to rest, even for an 8-hour stay. We quickly decided to leave, and I spoke to the manager, but she refused to cancel the booking and told me nothing was wrong with the room, and that no one had ever complained about a "new" smell before. This is not something you can know by looking at pictures on the listing ahead of time. Of course, had I known ahead of time, I would not have made a reservation here. To anyone considering staying here, I highly recommend paying a bit more and staying somewhere else. It was worth it for me, speaking from experience.

Good location, clean room, comfortable beds, very nice breakfast. We appreciated it was pet friendly.

No complaints.

Location was my prime motivation for selecting this hotel. Everything else was underwhelming.

Noisy. Seemed like walls were paper thin. Room was right outside elevator, and you can hear everything clear as day, from the ding of the elevator bell to the unfettered, early morning belligerent conversation. Hotel staff needs to keep personal business personal. Staff member could be heard yelling obscenities on a phone call all the way across the hotel campus. Very uncomfortable.

The location was perfect and in a really nice area!

The outside sitting area was really nice. The tables and chairs in the lobby were perfect for our gathering.

The air conditioner was noisy. The key cards malfunctioned.

I would have liked breakfast to include scrambled eggs. The options were waffles and cereal. Most options were high in sugar or carbs. Other than that, our stay was good.

The elevator was broken

New construction, clean, quiet

Nothing

Very clean and quiet.

The front desk personnel. Excellent customer service

Everything was great

Everything I needed was provided for.

Nice property, I like the fact they took a card in the lighting slot because Americans are too stupid to figure that out

Weird right turn as you walked in the room made it hard to get my bike in

Room was clean, bed was comfortable. A/C was working wonderfully!

No closet at all, but strange pegs in the wall that we could only assume was for hanging things up. Sort of looked like a kindergarten class.

The breakfast and breakfast area are very nice. The rooms are good sized with lots of space, including the bathroom.

To use the washer and dryer you’re required to download an app, put money on the app, and then scan the washer and dryer. After putting money onto the app, it would not scan the washer or dryer. So we basically lost money there. Also, you have to use your key card to “plug in” your room. Anytime we left our room, our room shut off. That means our air-conditioning turned off whenever we left, and when we returned we had to cool down the room, which took a while.

Nice. Fair location

AC was too cold. Staff was indifferent. I asked to have room cleaned. Didn’t happen