The length of time that it took to get requested services from the maintenance staff to actually perform the tasks.

The pricing and how if I did not feel comfortable in a room, a replacement room was found timely And a move was made immediately.

Stayed in June 2025

The pool was filthy and I had to get my room switched due to not being cleaned properly

The staff where really nice and handled my problems without a problem

Stayed in June 2025

the towels were rough itchy dingy dirty looking so was the lein sheets/comforter coffee maker was dirty

the price was affordable the bed was comfy the staff at the front desk was very accommodating

Stayed in May 2025

It wasn't very clean and rather run down

The location being close to where I had to be

Stayed in February 2025

Was really dirty , rooms didn't look like the pics on booking, breakfast area wasn't the same as pictured . Only had white bread , toaster waffles , fruit loops and corn flakes as options to eat . No waffle maker like what was showed . Had milk coffee hot tea and apple juice as options to drink . Nothing really tastes or looked edible. Rooms were dirty carpet areas were dirty towels looked dirty vents on air unit was really dirty wouldn't put our clothes in the dresser areas because how dirty they were. Power went out for a couple hours and they did not have a backup generator on so rooms got cold youngest got scared. Power came on and fire alarm sounded so Didn't get any sleep the 2nd night.Didn't realize it till we got half way home but all of us have bites from bugs or maybe something from the pool not sure just know we all have red marks on multiple spots on are body . Originally wasn't too upset about the food or dirtiness because of how much it costs but after getting halfway home and hearing everybody complain about the food quality dirtiness and all being itchy and red I will not ever go back there and will be changing my Google review as well. Staff was friendly but they all need to be doing their jobs a whole lot better. Cleaners need to clean a lot better and managers need to be making sure other employees are doing their jobs and should check rooms before letting people check in.

Pool was cold but fun beds were comfortable staff was nice

Stayed in January 2025

The staff did not honor the pool hours we were told that the pool was closed Within the hours that it should have still been open. It was my daughter's birthday so the whole point of me renting the room at Microtel was to use the pool because she had a mermaid theme so us not being able to get in the pool during our stay did throw things off a bit. Also, the Tub and just about the all the Towels were dirty & someone saw a roach downstairs in the Lobby.

Stayed in October 2024

It wasn’t very clean and there were no bath towels… they gave out pool towels and hand towels to shower with. The “Continental Breakfast “ was bread for toast or ego waffles, corn flakes or fruit rings with milk, apple juice or coffee They desperately need all new linen… and the walls need to be power washed

The location

Stayed in September 2024

My reservation from booking.com was not in the Microtel system. Luckily they had a room available. Not sure who messed up, booking.com or Microtel. The room smelled musty. Bed sheets were dirty. Floor was dirty. Mini fridge was broken and the ac unit was making loud noises and sounded like it was on the verge of dying.

Location is convenient and their parking lot is able to accommodate my fishing boat

Stayed in July 2024

The pool water was ice cold, my first room was dirty (used bath towels, hair on the clean towels and dirty soap) the heat and toilet was not working.

That they had a pool.

Stayed in March 2024

The door did not lock properly. There was hair on the beds. There was a dirty tall behind the door in the bathroom. We had no access to a key to access our own door.

The mirror

Stayed in June 2023

They closed the pool earlier than normal,there were no key cards,wasn't the cleanest room,beds had hair on them,the pills were old,sheets an pill cases were of poor quality an old,there was a dirty towel in the bathroom,the door lock was not secured

The mirrors on the wall

Stayed in June 2023

First when displaying that you serve a Continental breakfast, you should explain what you really giving. FROZEN WAFFLES/PANCAKES, BREAD TO TOAST, CEREAL (CORN FLAKES AND TRIX), MILK AND APPLE JUICE. There were children running in the rooms til the wee hours of the night. I had to literally hit the ceiling to get them to stop. (Twice). Rep gave incorrect information for pool it closed hrs earlier than we were told. The pool water was dirty. This was definitely my FIRST and LAST time here.

The room was clean.

Stayed in June 2023

A certain unwanted of guests who fake they were staff.

I would like then to get their deposit situated

Stayed in October 2022

The room wasn’t clean, the sheets on the bed were gross. We were supposed to get a queen bed, that was not a queen bed. The towels had pubic or beard hairs in them. No garbage can in the bathroom. Wifi didn’t work. Understand why it was only $70 now. Staff was nice though.

Stayed in September 2022

Bugs

Nothing

Stayed in August 2025

Nothing special in brakefast and swimming pool water was cold

Room has everything

Stayed in August 2025

Could have been cleaner, but for the price I wasn’t really expecting much.

Beds were comfy, room was decent size.

Stayed in August 2025

Roach in tub. Smelly carpet and general bad smell everywhere. Sticky and dirty floor. Broken AC. Broken phone. Clogged toilet. No plunger. You could hear everything going on in the next room at 2am. Everything. People living in the hotel that were loud, messy, kids running everywhere.

I didn't have to sleep in my car for the 2 nights.

Stayed in July 2025

Clean rooms and you have roaches

Did eat breakfast.

Stayed in July 2025

The breakfast is regular not bad and stay was good

Stayed in August 2025

The fridge in my room didn't work, the vending machine on the 1st floor didn't work properly, otherwise it's cool.

Stayed in August 2025

Please call me 313-437-3605

Very very bad I would like someone to call me

Stayed in June 2025

No lamp on bedside table. Hallway was noisy and walls thin.

The bed was comfortable

Stayed in July 2025

they had over booked our room and our things were in our room and the guy who was in our room had went through out things and stole out of our bags.

Stayed in May 2025