Reviews of Microtel Inn & Suites by Wyndham Michigan City 2 stars
9834 West 400 North, Michigan City, IN 46360, United States
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Reviewed: 5 September 2025 · Stayed in June 2025
Verified reviewReviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewI liked that the front desk person acting quickly in getting my issue resolved
That I was put in a dirty room that had not been cleaned, the bed was not changed or made up and the floors were nasty, and my fridge did not work, the bathroom was dirty. The 3rd floor smelled just like weed
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewIt was a great location
When we arrived the girl at desk was extremely rude! We had booked with booking.com and she 1st said we owed an additional fee.After showing the receipt she then said she found it.We had requested a a joint room online she informed us that since we hadn’t book directly she couldn’t do that I then asked if we could have the same floor and she advised that she also couldn’t do that. Since we didn’t book directly. When we entered The room it was dirty the floor looked like it hadn’t been swept in weeks. Air conditioning worked about half. When we asked on day 2 for fresh towels at the front desk after turning in the used ones we were told we could only have fresh towels on day 3. That was policy but since they had our old ones they would save us some cause there were no clean ones at that time. which they did !The pool was scary looked like it was not properly maintained and the breakfast was gone by 7:45 we were told they put some out and that was all they don’t refill anything even when breakfast was to be till 9am. Door to back parking area on 1st floor was broke.So anyone guess or not could enter .The halls and elevator smelled like weed most of our stay. So much for no smoking policy. When we checked out we waited almost 10 mins for someone to come to desk,then was told “Ok “no ,thanks, hope you had a good stay sorry for your wait overall this stay was horrible if I could of left and been able to get refunded I would have at check-in!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room had a slight smell
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewComfort essential of the bed
Breakfast too early. 9am to 11am would be great
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBig comfortable bed and lovely hot tub
Room had a musty smell and parts seemed shabby
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe exterior door to the property didn’t lock. Anyone could walk in at any time. Room door didn’t close appropriately either. Had to yank on it to get the lock to catch. Dirty sheets and blankets. Bug in bed when sheets turned down. Bathroom smelled like urine.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNothing
Washroom was stinky like pee, Towels were ripped off Bedsheets were not clean BF was not even an avg
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewStaff were kind
Had to ask staff x2 over 2 days for extra wash cloths
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewThe space of the room
Dirty Noisy - lots of families with young children let their kids run up and down the hallways screaming excessively. We repeatedly asked for things like trash, can, a room clean etc and our room didn't get cleaned and we never received the trashcan.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe have been going to Microtel for 8 years. It’s like coming home.
The front desk young lady ( not the manager) was very rude and didn’t have front desk customer service skills. We were going to leave and find another motel because of her attitude, but we talked to the manager and she was very kind and we stayed the three day.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewCleanliness and costumer service
Pool area needs to more seating room
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClose to highway
Our room was dirty, floor looked like it wasn’t vacuumed and the fridge was full of food.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewTwo of the three rooms we had smelled of cigarette smoke, couldn’t change rooms, hallways smelled of pot. The continental breakfast wasn’t that great. The employee working the front desk during the day was not very pleasant, could use some customer service training.
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay experience was not a total satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kimberly Morland General Manager to serving you in the future.
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your fe… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewDirty and bugs
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay experience was not a total satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kimberly Morland General Manager to serving you in the future.
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your fe… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff were kind and helpful. We arrived Aerojet than anticipated so a manager took down my phone number and informed me when our room was done being cleaned so that we could check in early.
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. It is always a pleasure to receive positive feedback. I am particularly pleased that you Enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kimberly Morland General Manager Microtel Inn & Suite
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. It is always a pleasure to receive positive feedback. I am particularly pleased that you Enjoyed your stay with us. I will… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewRoom was not clean
No
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay experience was not a total satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kimberly Morland General Manager to serving you in the future.
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your fe… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location is near everything you could possibly need.
Room was filthy, food and crumbs all over the floor. Someone's pubic hair was all over the bathtub, trash bags were thrown on the floor and the side of the can. Not one time was I offered a new room! And we reported to the front desk about everything including someone smoking and the smell was coming into the bathroom, she said it was fine it happens all the time. Unsure what has occurred in a year but last year this place was clean, staff was amazing, now its is unacceptable and very unprofessional!
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay experience was not a total satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kimberly Morland General Manager to serving you in the future.
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Michigan City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your fe… Show more