2019 Water Street, Gonzales, 78629, United States
#6 of 10 hotels in Gonzales
Guests' ChoiceBased on 92 hotel reviews
6.4Cleanliness
7.0
Comfort
7.2
Location
7.8
Facilities
6.7
Staff
8.2
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 14 November 2024
Lampkin
United StatesThe toilet half way worked.
All the staff was friendly
Stayed in November 2024
Reviewed: 21 October 2024
Manda
United StatesI saw a roach in my room and we had to move rooms because lights didn’t work in first and bed was too hard.
It looked nice
Stayed in October 2024
Reviewed: 21 October 2024
Andrii
UkraineDirty, clogged sink, very poor breakfast
Stayed in October 2024
Reviewed: 23 September 2024
Parma
United StatesBreakfast was not refreshed - we checked twice.
Comfortable, clean and quiet.
Stayed in September 2024
Reviewed: 10 July 2024
Yadira75
United StatesFunk smell in second room moved to, 1st room issued toilet was clogged up. 2nd room had a smell and was not as cool as 1st room. Pillows were too small and hard I understand short staff but front desk clerk went above and beyond to accommodate all customers.
Comfy beds
Stayed in July 2024
Reviewed: 1 July 2024
Tracy
United StatesThe bathroom has dead bugs in the floor and there was no toilet paper holder and no toilet paper when we got there. There were towels but no wash cloths and there was a dirty towel in the floor of the bathroom.
N/A
Stayed in June 2024
Reviewed: 3 June 2024
Destiny
United StatesEvery time we go something is always missing or broken in our room. The first time the plumbing in our bathroom was messed up. The second time we were missing a refrigerator and the blow dryer.
It’s the cleanest hotel in Gonzales
Stayed in April 2024
Reviewed: 30 May 2024
Carol
United StatesNot enough check in help. Handicap bathroom made for wheelchair but no cabinet to put toiletries. Inconvenient plug for cpap machine. Bright lights over bed rest of room and bath dark
Nothing stood out
Stayed in May 2024
Reviewed: 28 May 2024
Robertson
United StatesThis last time I didn't have a fridge or a hair dryer in my room. They were both missing.
We enjoy staying here most of the time. When there is a problem they usually try to accommodate us.
Stayed in May 2024
Reviewed: 18 April 2024
Brandi
United StatesThe hotel wasn’t very clean but nothing to prevent me from staying again. There was a dirty towel in the room and the toilet paper was empty. Ice machine on 3rd didn’t work, worked well for what we needed but it is just a decent place
Close to the festival we attended. Price was fair.
Stayed in April 2024
Reviewed: 5 November 2023
Pl_micjal
PolandKeys everyday need to be reprogrammed.
I've seen breakfast - don't take it.
Stayed in October 2023
Reviewed: 19 September 2023
Kandrick
United StatesAlarms
Staff
Stayed in September 2023
Reviewed: 22 July 2023
Valerie
United StatesConcerned about a missing air conditioner in the eating / lobby area leaving an open vented area to the outside environment entering. Dirty furniture.
Friendly staff.
Stayed in July 2023
Reviewed: 28 June 2023
Shawn
United StatesOur room was 86 degrees every night when we would get to the hotel..it was very hot outside and the a/c could not keep up..the elevator broke the last morning we were there and we had to carry our stuff down from the third floor after taking it to the opposite end of the hall because the door was broken and you couldn't use the stairs..
The breakfast was questionable. One morning the cook set the fire alarms off while we were in the lobby
Stayed in June 2023
Reviewed: 21 August 2025
Juanita
United StatesI really didn't dislike anything. I will make a suggestion on putting a pool in the back by the patio. That is the only thing that I can say thos place needs. Customer service on point rooms super clean and fresh. Location perfect 👌.
I lie the fact that they had breakfast. And I liked the room period. It as so comfortable and peaceful.
Stayed in August 2025
Reviewed: 4 August 2025
Ruby
United StatesThe elevator was out toilet wasn’t working Ac was broken
Stayed in August 2025
Reviewed: 4 August 2025
Timothy
United StatesNo lamps. Lighting in the room was too harsh.
Stayed in August 2025
Reviewed: 31 May 2025
Nancy
United StatesShower drain needs work in room 102, and no towel racks.
Staff was great and very helpful.
Stayed in May 2025
Reviewed: 18 April 2025
Judith
United StatesNo
Stayed in March 2025
Reviewed: 17 April 2025
Allgood
United StatesThey were finishing up a remodel on the hotel. Boxes all over the lobby, art stack all over the check-in counter, no breakfast even though it was advertised at booking and the serving area looked to be complete, exterior garbage cans were overflowing all 3 nights we were there. The room...floor hadn't been cleaned, tissue holder was empty, only soap provided was a bottle of hand soap, towels were stained, dust on furniture, no coffee maker, a/c was loud, our key stopped working several times. The hotel was booked and we had to park in a fire zone while others had to park in the grass. Overall, not a good experience.
The location is good.
Stayed in April 2025
Reviewed: 17 April 2025
Dawn
United StatesThere were not enough towels. There was no breakfast, just waffles alone. There were no coffee cups or coffee stirrers. Staff went and bought some after the second day of our stay. The staff was friendly but didn’t really care if we didn’t have the things we needed.
Stayed in April 2025
Reviewed: 23 March 2025
Sellars
United StatesThe lack of breakfast options and no sugar for coffee but we understood they are renovating so low on options
Even though they were renovating they still stayed as accomodating as possible.
Stayed in March 2025
Reviewed: 5 February 2025
Renae
United StatesI was only given one big towel and a bunch of small towels, no remote in the room, no trash can, the curtains had weird stains on them, the pillows were super clumpy, and breakfast was very basic and limited. Not much to offer. The microwave made a weird, loud noise.
The lady upfront at night was very friendly and energetic.
Stayed in January 2025
Reviewed: 6 January 2025
Barbara
United StatesRooms were filthy dirty. We were told the bed would be a queen and it was actually smaller. I called to make sure there was a continental breakfast and was told there was. When I asked what was on it (I need gluten free options) I was told that there would be eggs. Neither morning of our stay was there eggs or anything else I could eat available although that was the primary reason we picked the Sonesta.
Its location was near the area we wanted to see.
Stayed in January 2025
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