Light coming through from door to adjoining room

Everything went well.

Stayed in August 2025

Everything was perfect but didn’t have enough time to enjoy the place.

Very cool and nice.

Stayed in August 2025

Reception staff generally sullan.

Very comfortable bed and great housekeeping staff.

Stayed in August 2025

We had to ask for water, this should be standard in each room

Loved the property and the service! Amazing view of Miami from the 17th floor

Stayed in August 2025

Up to now No dislikes

I like your hotel , location, bed pillows, elevator systems . Also the price is not higher good for family vacation.

Stayed in July 2025

I think breakfast and parking should be included for what the room costs

Stayed in July 2025

I didn't like how when I booked my hotel, it was not in writing or mentioned that a deposit was required. I was given a price for my stay but got to the hotel, and it's 225 more. I stayed for 3 days and my room wasn't cleaned. I had to call for housekeeping. I feel like my deposit should have been credited back at check out. I shouldn't have to wait 3 to 5 business days, I gave my deposit at the time of checking in, and it should have been returned at checkout

I liked the features of the Hotel. Very nice

Stayed in July 2025

To dine at the hotel, you would need to dine at the lobby unless you opt for room service. The lobby can be a noisy place at times. The food is generally good, however there is room for improvement.

Staff were very kind, breakfast was good. No waiting time at the reception. Hotel is clean and very well organised. Lifts are also very efficient. Rooms were spacious, bright and clean.

Stayed in July 2025

The different charges

Property was good

Stayed in July 2025

It was clean, from outside to inside

Stayed in July 2025

Housekeeping could have been more present but they were very nice. The food was okay, but could have been more flavourful. Front desk could have been more friendly although they were efficient.

The bar staff were excellent. The bar food was not bad. The lication was perfect for my wife to shop at Dadeland Mall. Also conveniently located for medical appointments.

Stayed in June 2025

My delivery service of food to my room wasn’t the most pleasant. When placing my order, I felt extremely rushed, no courtesy at all.

The accommodation and understanding regarding my arrival.

Stayed in April 2025

First and foremost these questions are repetitive to an extent. My overall experience was pleasant though I was disappointed that there were no microwaves in the hotel rooms. I was also not happy about the fact that there was no sauna or hot tub on the pool level which has been there for many years apparently. Other than that it was a pleasant day.

Stayed in May 2025

noise next door was horrible. could hear the people talking all night and playing music ect.... .

Bed was comfortable, room was spacious, bathroom was great and location was great for south miami.

Stayed in March 2025

Poor amenities in the room. Eg bathrobe.

Stayed in April 2025

Everything

Stayed in December 2024

The food was not so good. Breakfast and in the conference I was in the food was just alright. They charged me for my packages but never told me there was a fee

The room was clean and comfortable.

Stayed in November 2024

The WIFI should be made to be free to guest.

Friendly staff. Location was good - downtown was 25 minutes away and the airport 15. There is paid valet parking.

Stayed in October 2024

that they no longer offer the shuttle service

location

Stayed in October 2024

A lot of dust in the rooms. I made a complaint about this but they didn't do anything about it.

Good location

Stayed in September 2024

Valet/parking Fees should be discounted or complimentary. Need a centralized microwave in lobby, every floor or every other floor.

Front desk staff were pleasant and helped with prompt room service.

Stayed in September 2024

The AC was not has cold, the room was a bit hot.

Stayed in August 2024

The hotel could do with changing the type of fabrics for the bed linens and towels as they shed fibres all over the place and cling to your clothes after you get up from the bed each morning. Hotel guests should not have to pay for parking, especially when you have stayed for more than 23 nights. It's also funny that guests have to pay for WiFi, except you hold a Marriot Bonvoy membership

The fitness and leisure facilities, from the gym to the swimming pool, are excellent. My family also loved the breakfast at the hotel. The frequency of the housekeeping was great, Olga, who often does our floor was exceptional

Stayed in July 2024

Breakfaat options where too much sugary

Staff

Stayed in July 2024