Could have cleaned balconies. Never cleaned. Breakfast a bit limited menu.

Stayed in August 2025

-Pool is a bit too small/too crowded most days. Water way too warm as well. Pool bar choice is good, but expensive. Getting one of the "premium" sun beds/areas required a minimum spend of $$$, which is silly for hotel residents. -Breakfast was "interesting": It is a fixed choice in a menu of 4 (maybe 5) meal options. You can get all of meal 1, 2, 3, or 4, or nothing. One cannot pick and match without paying extra. How can you charge $12 for an "extra" mini chocolate croissant. For the past 40 years, I have a black coffee and a plain croissant or a biscuit for breakfast. Maybe some fresh juice. I could not have that here, unless I ordered specially and paid like $50. Overall choice is poor for a hotel of that standard in a prime US city. Moreover, the fixed breakfast meal choices, are "interesting" and quirky at first, but by day 5 you wish you could have a better coffee and a croissant. Service at breakfast is also below par for US standards. Again, as its table service on a menu that is avant garde, and quite boring after a few repeats. This is clearly a business plan that works on a 2-3 day stay. Why do they not do a buffet/self service breakfast like everyone else. Cheaper, faster, more choice. - Our initial room had a toilet drainage issue. Hotel management and service tried their best to fix, but after day 3 we had to move. One of those things I guess, but a faff nonetheless.

Location and Coconut Grove in general, were lovely. The hotel had a great ambience and a lovely vibe, both in the main ground floor restaurant and rooftop pool bar/area. Food in the restaurant (accessible for outsiders too) was terrific. Services staff and the manager himself were wonderful and dealt with our issues (below) efficiently and politely.

Stayed in August 2025

Nothing :)

Amazingly located hotel, exceeded our expectations completely Hotel is beautiful, great ambience

Stayed in August 2025

The shower was dirty when we checked in

Nice location - good price

Stayed in August 2025

The tub in the room didn’t work. The reception doesn’t answer the calls in the evening. The room service was mixed with someone else’s, breakfast below average.

Location, decor

Stayed in August 2025

The breakfast choice - appreciate breakfast included but I feel the allowance for 1 drink is a bit stingy and it was a very limited menu offer.

Loved the Art Deco botanical vibe stunning building and rooms to die for perfect!! Breakfast in parts was good, staff super friendly and helpful loved the rooftop pool, and vibrant of the building. B bed super comfy and spacious room loved it.

Stayed in August 2025

Greatly overpriced…

It’s unique, feels like a flashback to the late 80s in Miami Vice!

Stayed in June 2025

I was expecting a breakfast buffet rather than a set menu. I believe offering a buffet would be a smarter option, as it allows everyone to choose what they like. I paid for breakfast, and I don’t think it’s fair to be charged extra for a latte or cappuccino or having eggs

The room is fantastic it’s very spacious, and having Google Cast available is a great feature. The bathroom is also impressively large

Stayed in August 2025

We had a mixed but overall delightful experience at Hôtel Mayfair. The place is spotless and our room was spacious — although, true to my French roots, let me start by saying there was no hot water! For three guests, we only got two tiny bottles of water, and not even every day. Breakfast was included, but just one dish, one hot drink, and one cold drink — you’ll have to pay extra if your inner gourmand gets ambitious. Also, the breakfast room is so small that on the morning we left, people were queueing outside like it was a trendy Parisian bakery. Ah, c’est la vie! But honestly, there’s so much to love here! The common spaces are genuinely gorgeous, the gym is massive and super well-equipped, and the restaurant is great (merci beaucoup for the warm welcome!). The advice at reception was much appreciated — thanks, Fernando! The rooftop pool and bar are a dream (Louis, those cocktails deserve a round of applause). So yes, I’m French and I enjoy a good complaint — but here, the little annoyances really pale in comparison with all the things that make this hotel wonderful. I definitely recommend it (and that’s not just the wine talking)!

Stayed in July 2025

I did not like that it took staff a while to bring up anything requested. Also our room did not have all the amenities listed. It was missing a steamer. And although we had a late check in, we expected assistance with getting our luggage to our room.

I loved the spacious room and location of the hotel.

Stayed in July 2025

Loved the location and the ambience. So much greenery and natural vibe. Staff were all welcoming and friendly. Appreciate the smooth check in process and roof top pool staff. And rooms were exceptionally spacious.

Stayed in July 2025

Central air conditioning of the hotel failed on the last day while we were staying there. Staff went above and beyond to make our stay comfortable regardless by providing mini fans.

What a special hotel.. Interior design of the hotel is so pretty, you will walk around inside thinking you're in a movie set. Both of the atriums are gorgeous, rooms are equally beautiful.

Stayed in June 2025

Style

Stayed in April 2025

The checkout was sketchy. I was charged double the Booking.com agreed rate and if I’d not spotted that it would have been very bad value.

Stayed in May 2025

No one told us when we checked in that there was a private event happening in the evening, so when we went to the roof terrace for a swim, there was a debauched party of 20 somethings, drinking and smoking cigars in the pool. Not ideal for young kids! Also felt the breakfast offer was quite functional. Misleading menu re what was included (juice is NOT the juices on the menu!) and check presented about a minute after we ordered.

Loved the style of the hotel - beautiful design throughout, and fantastic roof terrace. Resturant (Grill) for evening meal was EXCELLENT.

Stayed in April 2025

The decor is a little dated but the fact that you soon forget this is a testament to the build and design quality at the time. The lift system is frustrating and very slow but hey, not a real problem in the scheme of things

The hotel which has a Cuban vibe is well located in a peaceful area with a host of good restaurants nearby. The room was spacious with all relevant amenities. The Pool area is relaxing and far away from the Miami hustle and bustle and a wonderful inner courtyard offers real tranquility. We would recommend the hotel to others and definitely return ourselves.

Stayed in March 2025

Room was dark and without external aspect. No fridge for the minibar.

Lovely building, great location, staff all friendly, helpful and polite.

Stayed in March 2025

Great vibe to the property!

Stayed in February 2025

The whole bathroom floor flooding after a shower…

Nice interior with corridor garden and great rooftop Bar & Pool Area. Quiet for good sleep (at least in 5th floor). Quick and easy check-in and -out.

Stayed in January 2025

Hotel starting to feel a bit rundown and needs refreshing. Restaurant was poorly managed.

Interesting building. Good location for Coconut Grove.

Stayed in December 2024

No in room coffee, elevators are not normal

Great location

Stayed in December 2024

Took an hour to get some ice to my room

The building itself is fabulous. Great facilities Roof top pool and bar was very nice

Stayed in December 2024

There is a balcony but it's on a busy road, so difficult to use relaxingly. I reckon this hotel works best when catering to large groups like wedding parties. As persons passing through for a couple of nights, you're a little lost in the process.

The hotel has a lovely tropical feeling. The rooms are colourful and laid back.

Stayed in December 2024

A bit noisy

Great location Unique property

Stayed in October 2024