Reviews of Hampton Inn Maumelle 3 stars

Beds were comfortable

Air conditioner shuts off in the middle of the night. Sprinker system leaks in front of our entry door. Ice machine leaks, wet floor. No soap for shower. Chair in room needs to be replaced. No drapes to close window creating light in room all night. Pool not in service.

Breakfast was good

The pool was out of service, the outdoor pool was one of the reasons we booked there.

Friendly staff and very accommodating. I came to them with a problem I had in one room with the mold and they instantly moved me to a new room.

The first room we were put in had so much mold all over the bathroom. The phone in the room didn’t work but the mold was the biggest problem! We came on a weekend that there was a kids baseball tournament im assuming and kids were playing “ding dong ditch” both days on my rooms.

Clean

No complaints

Location

Breakfast

This is an older hotel and could use some upgrades but was acceptably clean. The breakfast was very good and food well prepared and maintained.

The staff member who was on duty when we checked in was not particularly welcoming and really didn't know how to handle things when she could not find our reservation. I addressed this with another staff member the next morning and she assured me this person would be retrained. It is not Hampton's way to not be welcoming to guests and attempt to solve issues rather than tell the guest flat out they didn't have a reservation when you actually do. Also the tub in the room we were in was very slick ~~ this could be a safety feature.

My priority was finding a safe place to stay near Little Rock. The hotel is located in a great area and I felt very safe. We were super excited to be greeted by friendly staff and yummy fresh baked cookies. We asked the front desk associate to recommend a good place for dinner and she gave us an AMAZING recommendation that far exceeded my expectations. This hotel was also a great value for the money.

N/A

It was close to our family we were In town to visit.

The lady at the check in counter was extremely rude. The rooms our a bit outdated not the cleanest, tons of marks on walls, missing lightbulbs in the lamps.

Staff friendly, breakfast was good.

The handicapped bathroom needs to be updated!

The pillows were the best

The door was loud

Location

My recent hotel stay was deeply disappointing. Constant phone ringing and knocking disturbed my sleep throughout the night. The lack of security measures made me feel uneasy. I would not recommend this establishment to other travelers. The employees' indifferent and impolite behavior further compounded the negative experience. .

Friendly staff, good breakfast, comfortable room with great beds and shower.

I liked everything.

It had excellent service. all the employees were quite nice. The hotel was clean and the bathrooms were quite nice.

The only issue we had was that the internet was bad.

Bed and Room was very ( excellent) comfortable and clean. Staff and breakfast were excellent. Excellent breakfast!

They need to replace their cart for luggage. We only saw one available, suggest purchasing several new carts. Other than that it was great.

They overbooked and gave us an additional room to give us the same number of beds that we had booked without charging extra.

Breakfast was good

Breakfast was excellent! Main light out in bathroom. Front desk was not effectively staffed!

Location

Breakfast was lackluster but free.

Great Staff, Very Helpful and Accomodating!

Location and staff were excellent.

The walls looked dirty, in the room we stayed in.