270 Main Street, Highlands, NC 28741, United States
#14 of 16 hotels in Highlands
Guests' ChoiceBased on 34 hotel reviews
8.2Cleanliness
8.5
Comfort
8.8
Location
9.7
Facilities
8.0
Staff
9.4
Value for money
7.7
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 16 June 2025
Stanley
United StatesI couldn’t get the window shades to work. I feel like the snack bar items offered in the room should have been complimentary considering the cost.
No breakfast served. Location was excellent.
Stayed in June 2025
Reviewed: 14 May 2025
Thomas
United StatesI liked the wood burning fireplace in the hotel lobby
Stayed in May 2025
Reviewed: 5 November 2024
Kristen
United StatesI follow HMH on Instagram and was excited to spend the extra money in booking a place that had such unique and beautiful perspective in decorating, I was very disappointed that our room did not look like any pictures that they advertise. It felt like the room we had was thrown together with the last couple “leftover” pieces of other rooms. I should have saved the money and booked else where.
Property was clean and centrally located to everything in town.
Stayed in November 2024
Reviewed: 9 August 2024
Stephanie
United StatesMy reservation was somehow overbooked so I had to take a smaller size room. This was my only complaint. I was unaware of this until checking in. I feel this issue should’ve been addressed sooner.
Front desk staff was super friendly! Owner was also very nice.
Stayed in July 2024
Reviewed: 28 July 2024
Kevin
United StatesThe staff are great and get you whatever you need. We had a minor leak from the upstairs bathroom but all was taken care of. My only down grade was the bed, way way to soft. Wish the resturant was open but everywhere seemed to be closed on Mondays thru Wednesday.
Stayed in July 2024
Reviewed: 5 November 2023
Michelle
United StatesTavern was closed during our stay
Very clean and comfortable, staff went above and beyond
Stayed in November 2023
Reviewed: 1 March 2023
Stephen
United StatesThe room was tiny, tiny, tiny. Extremely difficult to get around be to walk from door to bathroom or balcony.
Breakfast was just coffee and muffins.,
Stayed in February 2023
Reviewed: 13 January 2023
Mark
United Statesbar and restaurant both closed on Monday evening
beautiful hotel, we’ll appointed
Stayed in January 2023
Reviewed: 21 July 2025
Kimberly
United StatesMy room was in a separate building
I would rather had been in the main hotel
Stayed in June 2025
Reviewed: 3 July 2025
Lori
United StatesIt's like staying in a piece of history with the convenience being downtown. You can walk & shop without getting in your car.
Stayed in July 2025
Reviewed: 1 July 2025
Kendra
United StatesNothing
The property was beautiful and we could walk to eat or shop!
Stayed in June 2025
Reviewed: 9 September 2024
Mary
United StatesThe bed was a bit uncomfortable.
It was charming! The attached restaurant/bar was fantastic!
Stayed in September 2024
Reviewed: 2 September 2024
Mike
United StatesClosed bar, restaurant and fireplace during our stay. Was not aware closed Monday and Tuesday until Sunday night when we wanted a glass of wine and sit by fireplace. The info provided at check in did not mention it. WiFi was not good in room.
Great location
Stayed in August 2024
Reviewed: 22 August 2024
Thuc
United Statesnone
Excellent location
Stayed in July 2024
Reviewed: 10 March 2024
Emily
United StatesWe loved the cozy vibe of the bar and restaurant and hanging out by the fire.
Stayed in March 2024
Reviewed: 29 February 2024
Chad
GermanyNo heat in my room
Live music at brunch
Stayed in February 2024
Reviewed: 31 December 2023
Susan
United StatesWe did not get a room inside the inn, we were placed in the bunkhouse. There was no insulation just a room heater, the bathroom was freezing, the temperature outside was 22F. there is no vending machine nor ice machine. The door had an inch opening at the bottom sill and the frigid air was blowing through all night. It was very small and no place to put our suit case. Unless you know your TV passwords, you cannot access anything on television. It was very uncomfortable with the cold air coming in through the leaking windows and the door. Apparently this is where they put guests with pets, so a dog was barking in the room next door at night.
The bar was nice
Stayed in December 2023
Reviewed: 3 October 2023
Conlee
United StatesN/A
Stayed in October 2023
Reviewed: 31 August 2023
Sydney
United StatesNo elevator for handicap accessibily
Perfect location
Stayed in August 2023
Reviewed: 19 May 2023
Allen
United StatesOnly had coffee and muffins but was good
Stayed in May 2023
Reviewed: 13 February 2023
Catherine
United StatesOur bedroom (we had queen room) and our friends’ room (they had king room) were so small we could hardly move around in them. Not having pictures of the rooms on your website should have been a clue to us. We were not in the main house and our room had very loud old heater that kept us up.
The main house is beautiful, restaurant was good and bar cozy the first night. Second night there was a possibility of snow. No fire in bar fireplace because bartender didn’t want people hanging out. She wanted to go home. Restaurant closed for breakfast, due to possible snow. Weather was not bad and other restaurants in town were open.
Stayed in February 2023
Reviewed: 24 December 2022
Richard
United StatesWe booked a king size room in a historic B&B style home and were stuck in a tiny room in the "bunk house", which was outside the main house and at the end of the parking lot. The nite was cold and rainy, which added to our "displeasure" of having a room you had to walk outside to get to, if you wanted to get to the lounge, restaurant, etc. The bed was small and had no support, probably the most uncomfortable bed we've slept in. We had no idea prior to arrival that we were placed into the bunk house and our booked room was not available. they were out of king size rooms. Parking lot too small. We were in town for a holiday play at the Playhouse, which ended around 8:30p, headed back to the restaurant in the main house and were told they stopped taking food orders at 8:30p. We asked if we could just get a snack or something simple but she came back and said no, that they couldn't accommodate us. We got there before 9p and shortly after 8:30p.
Location on Main Street.
Stayed in December 2022
Reviewed: 24 September 2022
Anonymous
United StatesThe size of room - extremely small for the value was disappointing! No coffee makers in the rooms Poor services ! 🫢This happened three days in a row- I’m There was a kitchen “ malfunction “ Hilarious when a group arrived to have drinks - no bartender was around - actually a very well know celebrity and his friends came - There needs to be a lot of upgrades within the year
location- good
Stayed in September 2022
Reviewed: 24 July 2025
Amiram
United StatesThere are no comments available for this review
Stayed in July 2025
Showing 1 – 25
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