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Reviews of Magic Castle Hotel 3 stars

7025 Franklin Avenue, Hollywood, Los Angeles, CA 90028, United States

#45 of 405 hotels in Los Angeles

Guests' Choice

Review score

Based on 170 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.8

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 21 August 2025

    10
    Honestly this place is really magical, kind staff. Would stay again and again!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are stairs so if you have mobility issues make sure you ask for a ground floor lodging

    Friendly, welcoming and helpful staff. Nothing was too complicated and they were always there to help!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    A great family value in the heart of the city!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The pool & the staff here are INCREDIBLE! Nicole & Kevin were so much fun!

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    Best family fun experience ever!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The overall experience is the best we have ever had. No the rooms aren't very fancy, but the staff goes above and beyond to give you the best time. Their friendliness together with all the extras, like the heated pool, the free snacks, the popsicle line, movie nights etc makes it the best experience ever! The kids didn't want to leave. Thank you SO much for everything!! We loved staying with you!

    Stayed in August 2025

  • Reviewed: 30 July 2025

    10
    Amazing service and the location are top-tier!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    We’ve stayed at Magic Castle Inn a few times and always have a great experience! The staff is amazing — Darren and the front desk team were so kind, and the Kevin was fantastic. The rooms feel like one-bedroom apartments with full kitchens and comfy beds. They offer free snacks, drinks, and a complimentary breakfast, which is a big plus — especially for families. There are lots of perks for kids, too. And the location is perfect — close to all the top tourist attractions. Great service, great people, great place. We’ll definitely be back!

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The staff were amazing and friendly. The perks of laundry, ice-cream, drinks, breakfast and ice blocks made the kids and parents very happy. The pool was fun and open 24/7 so the kids could enjoy it after a long day out sight seeing.

    Stayed in June 2025

  • Reviewed: 21 July 2025

    10
    Perfect stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Outstanding hotel for families. Would recommend to anyone

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The sketchy neighborhood is totally out of their control. The outside of the building is run down, which freaked me out when we pulled up. (Once you are inside the "hotel compound," it feels very safe and clean) They do charge for parking. The breakfast has no hot food, just toast and cereal. Also, carrying heavy bags up and down stairs sucks as there are no elevators. (The absolutely amazing man at the desk when we got there carried some of them for us, which was so kind) The pros FAR outweighed the cons, and the service and fun freebies made the stay so memorable. We are excited to come back to this hotel in the future.

    Pros - the staff were all incredible! Seriously, I could not have asked for better customer service! My grown kids said that it was the best hotel ever because of the ice cream machine, pop machine, fancy coffee machine, and complementary snacks. My daughter was so impressed she had to buy a popcycle hotline t-shirt (which they sell at the front desk). The walk to hollywood Boulevard is about 5 minutes. There is a subway station about 8 minutes away on Hollywood Boulevard that you can take to Universal Studios (it is one stop away) We 100% will be back !

    Stayed in July 2025

  • Reviewed: 2 July 2025

    10
    Loved every second of our stay at Magic Castle Hotel, we will be back!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Can’t fault our stay at all.

    The customer service is amazing. From the second you arrive the staff are so friendly, attentive and committed to ensuring you are extremely well looked after. Early check in, complementary bfast and snacks, love the popsicle hotline, and they even did all our laundry and allowed us an 8pm late checkout. AMAZING!

    Stayed in July 2025

  • Reviewed: 23 June 2025

    10
    Magical family stay
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really to say here

    The staff was wonderful, the location, the snacks, what can I say, it was awesome!

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Nothing, the stay was amazing and I highly recommend to anyone considering staying!

    Everything! Our family had a 5 night stay at the Magic Castle Hotel and felt like it was a home away from home! The staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry facilities. We had the most time and I’m so glad that we chose the Magic Castle Hotel to spend our last few nights of our trip.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were amazing

    Stayed in May 2025

  • Reviewed: 10 May 2025

    10
    Fun and very helpful staff . Great bathroom and lifter for a wheelchair user
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    Lovely staff . Rooms are big especially for a wheelchair . Kids loved the snacks , pool and popsicle line

    Stayed in May 2025

  • Reviewed: 24 April 2025

    8.0
    Super friendly staff and kid heaven
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The facilities are quite dated. Beds were a bit uncomfortable but we were happy to stay here given the positives above.

    Free snacks, ice cream machine and soda fountain. The staff were super friendly and do your laundry for free as well. Incredible customer experience and good location that is close to the main strip of Hollywood.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    Excellent location and wonderful staff. Great option for a family.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Beds were large but hard and bathrooms were quite rundown.

    Fabulous staff and excellent location. Kids loved the complimentary snacks/drinks and ice cream!

    Stayed in April 2025

  • Reviewed: 12 April 2025

    8.0
    Would def stay there again
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Only recommendation would be to get some new pillows

    The welcome by the team was amazing and they were so accommodating. The movie nights, providing blankets and popcorn, they take customer service to the next level! The snacks/ice cream /soda and popsicle hotline very cool

    Stayed in April 2025

  • Reviewed: 28 March 2025

    10
    A truly magical experience.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    We had the best time at the Magic Castle. Wish we could of stayed longer. It was our first time travelling international, the Magic Castle was our very first experience of the USA. Everyine made us feel so special and welcome. It really set us up for the best family vacation ever. A truly was a magical experience. One of our highlights.

    Stayed in March 2025

  • Reviewed: 28 March 2025

    9.0
    YAY! SPRING BREAK
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    Beds were not good

    Great place for kids! Staff was wonderful...Thank you Kevin!

    Stayed in March 2025

  • Reviewed: 16 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking was tight underneath.

    Everything! The staff was exceptional to say the least...

    Stayed in February 2025

  • Reviewed: 6 March 2025

    10
    A 'magical' stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic location. Nothing was ever too much for the brilliant staff, don't forget to call the popsicle hotline! Will absolutely be returning.

    Stayed in March 2025

  • Reviewed: 6 March 2025

    10
    Best hotel I’ve ever stayed in! Staff go above and beyond, perfect location and clean
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything!! Location, staff, cleanliness, facilities, inclusions its all amazing!

    Stayed in March 2025

  • Reviewed: 16 February 2025

    10
    Hope to stay again
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Zero

    Staff was awesome. Amenities were super.

    Stayed in February 2025

  • Reviewed: 10 February 2025

    9.0
    Despite events beyond their control, we loved our stay in LA and parti the Magic Castle.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Double Beds
    • Stayed 5 nights

    Our only concern was that we had limited information after we were evacuated due to the Runyon Canyon fire. We were able to get out of the hotel well, but in the confusion, we did not have to have any direction on where to evacuate. A tough situation for the hotel, but it was very stressful for visitors to LA who had nowhere to go. Management was exceptional in discussing our concerns and feedback when we were allowed to come back and could not have been more welcoming or helpful.

    The staff were amazing! We loved the location and the facilities available to us. Our kids loved the snacks and ice cream machine. The parents loved the free laundry room! So very welcome after a long trip to be able to wash clothes when needed. The Magic Castle is the perfect spot to stay in LA.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    10
    Worth it
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everybody likes their own style of bed. It’s tough to get a good night sleep when you’re away from home. For me, the bed was a little hard, but for someone else it was probably perfect.

    The people who work there are uncommonly, kind, and helpful

    Stayed in January 2025

  • Reviewed: 6 January 2025

    10
    Awesome place to stay near Hollywood
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was small but comfortable.

    Great location staff were the best I’ve ever experienced. Nothing was a problem.

    Stayed in January 2025

Showing 1 – 25

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