1331 West 14 Mile Road, Madison Heights, MI 48071, United States
#9 of 9 hotels in Madison Heights
Guests' ChoiceBased on 505 hotel reviews
2.9Cleanliness
3.8
Comfort
3.9
Location
5.7
Facilities
3.8
Staff
5.3
Value for money
4.3
Free WiFi
6.3
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End of dialog contentReviewed: 20 August 2025
Lisa
United StatesThat I saw beetles and bed bugs in my room and especially the bathroom
The staff was very friendly
Stayed in August 2025
Reviewed: 11 August 2025
Emily
United StatesThe room that was booked for us, I’m sure it was cleaned but it didn’t feel clean, then the main light in the room wasn’t working, the heater/ac in the room was VERY loud when it was kicking on/off seems like it needs to be replaced. I don’t think housekeeping came to our room at all while we were out, didn’t get fresh towels-had to go to the desk to ask for more towels. And a warning would of been nice that our room was right by the pool, when you’re trying to sleep after a long drive-it’s hard to do that when you hear kids screaming/splashing around in the pool.
Staff was very friendly
Stayed in August 2025
Reviewed: 30 June 2025
Angela
United StatesMy ceiling leaked and drywall kept falling on the floor, tub dirty , towels dirty
Cheap
Stayed in June 2025
Reviewed: 12 May 2025
William
United StatesThe TV was falling off the wall was limited to two towels to the room when asked for more wall had water stains and cracks on them drows was missing handles park lot needs to be redone holes all over it
The price, hot tub
Stayed in May 2025
Reviewed: 30 April 2025
Carl
United StatesCertain staff members there were unprofessional. Was also told by them that "they didn't care" about guest requests. Which I felt was extremely inconsiderate as a paying customer. Wasn't able to enjoy my stay very much.
Stayed in April 2025
Reviewed: 28 April 2025
Cheyenne
United StatesIt was dirty, smelled funny in the halls, I had to change rooms 3 times because the rooms were dirty or something didn’t work in them. The toilet seat was too small for the toilet. If I wasn’t going to get charged for canceling I wouldn’t have stayed there. Will not go back to this hotel. They need to do major updates and deep cleanings.
It had a jacuzzi tub
Stayed in April 2025
Reviewed: 9 March 2025
Chocolate
United StatesEverything no breakfast, only the washer works and the pool looks like it need forever cleaning. The people that comes here to rest r not always pleasant.
Nothing
Stayed in March 2025
Reviewed: 7 March 2025
Wryn
United Statescomforter was dirty. Dirty spots on the wall. Whole in the bathroom door.
Stayed in March 2025
Reviewed: 17 February 2025
Tiffany
United StatesRoom was dirty and it was roaches all over the room..pool was very dirty..hallways had garbage 🗑..hallways smell. Didn't have a remote at all and they want to charge 93 bucks for a room that's nasty.
I just like it was very close to food places
Stayed in February 2025
Reviewed: 17 February 2025
Hassan
United StatesIt smelled strong of cigarettes and our room had bed bugs then they gave us a new room and that room had roaches. The pool was filthy and then our room key randomly stopped working
Stayed in February 2025
Reviewed: 15 February 2025
Kieara
United StatesThe night auditor had a very nasty attitude and was just lazy like she didn’t wanna do her job.
It has potential to be a great place, but the workers are rude and lazy.
Stayed in February 2025
Reviewed: 10 January 2025
Damari
United StatesThe property looks like a motel there was mold and the walls look like they were falling apart it looks like it wasn’t cleaned or renovated at the least didn’t even stay I just left came for a date night was disappointed
I can’t even think of anything honestly but the price
Stayed in January 2025
Reviewed: 27 December 2024
Lora
United StatesOutdated and dingy and probably found a roach I. The bathroom. Requesting a refund currently
Nothing
Stayed in December 2024
Reviewed: 10 December 2024
Derek
United StatesThey didn't honor my reservation and made me pay more for the room I reserved.
The location.
Stayed in December 2024
Reviewed: 6 November 2024
Jaymi
United StatesThe bathroom sink did not work I seen bugs the doors did not want to shut properly
The bed was comfortable
Stayed in November 2024
Reviewed: 22 October 2024
Thomas
United StatesNonexistent
Stayed in October 2024
Reviewed: 5 October 2024
Altaf
CanadaCustomer service not good, plus your booking.com shows that free breakfast but no breakfast on the property
Cockroaches in room
Stayed in October 2024
Reviewed: 12 September 2024
C
United StatesI didn't stay I walked in and smelled mildew mold musk I asked if there were pets My wife said her stomach hurt two steps into the room We went back to the front desk and gave them their keys and drove around for an hour trying to find a new place to stay Everything was expensive and over booked because we just exited the freeway - exhausted - What I didn't like the most was the days inn causing me to repack my tired family and start over We couldn't even spend that night and start over in the morning We HAD to leave immediately
I liked the location it was near the expressway
Stayed in September 2024
Reviewed: 22 July 2024
Vanisha
United StatesEverything; it was a mess but I had to stay due to a family emergency
I didn’t like anything about the property
Stayed in July 2024
Reviewed: 19 June 2024
Chocolate
United StatesNothing! It wasn't clean the tub was peeling and it had broken glass though out the carpet. The pool was not sanitized every day.
The balcony.
Stayed in June 2024
Reviewed: 17 June 2024
Dolphina
United StatesThe beds had stains the towels had stains the tub was so nasty and messed up we didnt want to take showers but we had to do we stood on towels when I asked for cleaning supplies for the tub they didn't have any. The pool was very nasty They didn't have any tissue what kind of hotel runs out of tissue and on top of that the balcony was so small you couldn't even take 2 steps and the railing was loose
Nothing
Stayed in June 2024
Reviewed: 4 June 2024
Porschea
United StatesDirty loud guest
Nothing
Stayed in June 2024
Reviewed: 25 April 2024
Shanita
United StatesMy room wasn't dirty sheets weren't fully clean and bathroom tub was dirty
Stayed in April 2024
Reviewed: 8 April 2024
Cherry-marie
United StatesThere were some roaches and it smelled of cigarette smoke. There were stains on my curtains. I feel like the room could have been cleaner. The vending machine was broke. It wasn't a really horrible stay, we made the best of it , but I won't be going back.
The sliding doors leading to the parking lot
Stayed in March 2024
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