50 Los Gatos - Saratoga Road, Los Gatos, CA 95032, United States
#5 of 6 hotels in Los Gatos
Guests' ChoiceBased on 396 hotel reviews
7.7Cleanliness
8.1
Comfort
8.3
Location
9.0
Facilities
7.6
Staff
8.8
Value for money
8.0
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 August 2025
Patricia
United Statesham and potatoes overcooked at breakfast…our only complaint…have stayed there several times, sad to hear their last day open is tomorrow :(
Stayed in August 2025
Reviewed: 23 August 2025
Charles
United StatesBreakfast wqs good.
Stayed in August 2025
Reviewed: 20 August 2025
Marlene
United StatesGrounds well kept. Sorry it is closing. One of the reasons we went.
Stayed in August 2025
Reviewed: 13 August 2025
Paula
United StatesNo usb ports
The grounds are peaceful and quiet. Very nice breakfast
Stayed in August 2025
Reviewed: 10 August 2025
Richard
United KingdomBar & restaurant closed. I may have been told about this but it didn't register as I arranged to meet friends at the bar. I last stayed here 40 years ago and it was a very lively place. Now it has the feel of shutting down.
Location - walking distance to downtown Los Gatos.
Stayed in August 2025
Reviewed: 7 August 2025
Fevzi
United StatesThe biggest issue was the shower. It was the most uncomfortable shower I have ever seen. The shower head points towards the wall and is impossible to point down at yourself. And the shower is so small and narrow even a small person cannot feel comfortable. The second issue was a car alarm that went off at all hours of the day and night. One of the hotel customer's car kept going off and would not stop for several minutes
The location is great. It was clean.
Stayed in August 2025
Reviewed: 4 August 2025
Erma
United StatesThe shower. What's up with the showerhead? Also, if you take our washcloths, at least replace them. And if there are three registered to the room, 3 washcloths and towels are appropriate. Right?
The location was prime. The beds were comfy. I love the trees.
Stayed in August 2025
Reviewed: 28 July 2025
Christina
United StatesThe door to the room kept sticking and was hard to open sometimes. Only one card key worked.
The location was very good, close to restaurants and entertainment.
Stayed in July 2025
Reviewed: 6 July 2025
Tony
United StatesThe breakfast is not too good. If you show up after 8 am. Most hot foods(3) are gone, and the coffee thermos is almost empty. The kitchen and bathroom have many black ants crawling around. The sofa fabric needs to be cleaned.
The room is spacious. The kitchen is well-equipped. The balcony has a nice view and a great landscape. Lots of trees.
Stayed in July 2025
Reviewed: 26 June 2025
Barbara
United StatesIt would be nice if the breakfast times were just a bit longer than 9 AM. I was running a bit late and was hoping the restaurant would be open at least until 10:00 AM.
I was pleasantly surprised to see the room with a sofa and tv. The double beds were very comfortable, bathroom not fancy but perfectly acceptable.
Stayed in June 2025
Reviewed: 24 May 2025
Greg
United StatesLots of deferred maintenance.
Older spacious conference center with large homey room with kitchen and park-like grounds. Breakfast was fantastic for a free buffet. All for a value price.
Stayed in May 2025
Reviewed: 18 May 2025
Eleanor
United StatesThe hotel could be in a better shape
The location, beautiful park. Los Gatos is a very beautiful, elegant city
Stayed in May 2025
Reviewed: 14 May 2025
A
United StatesThe door was a little bit hard to open. The television did not work when I got there. Nothing too big.
I liked the room a lot. It was cute with the high ceilings and the view was beautiful. The balcony was definitely a plus. Parking was very nice. Right downstairs from my room.
Stayed in May 2025
Reviewed: 21 April 2025
Wally
United StatesWalls were a little thin.
very accommodating staff and room. We brought our dog for the first time on a trip and had zero issues with him and with the surrounding rooms.
Stayed in March 2025
Reviewed: 20 April 2025
Stacia
United StatesThe shower: the water pressure was very low but the worst thing was that the water came out cold. The water that came out of the faucet was sufficiently warm, so I had to take a bath! I gave a mediocre review of the cleanliness because the carpet was gross. Also there was a puffed area on the ceiling that was cracked. Lastly, I reported these issues. The lady at the front desk apologized and asked if I wanted the manager to call me. He never did. I wasn’t trying to get an discount, only an apology and assurance that it would be fixed for the next person.
Friendly staff, comfortable, clean bed. The breakfast was good.
Stayed in April 2025
Reviewed: 12 April 2025
Jennifer
United KingdomFabulous location with easy access to the Los Gatos Creek trail and Downtown Los Gatos. The staff looked after me exceptionally well, which was appreciated as a solo female traveller. This is my third stay at the hotel and I will be coming back again.
Stayed in April 2025
Reviewed: 24 March 2025
Tami
United StatesDated and worn, thin wails!!
Open green spaces around, comfy beds and pillows, good size rooms
Stayed in March 2025
Reviewed: 18 March 2025
Bruce
United StatesThat its going out of business. The lodge is being torn down for 165 units of housing per the lis gatos city council. The lodges’ days are numbered. The restaurant there is already closed.
Location
Stayed in March 2025
Reviewed: 10 February 2025
Jonathan
United Statesbreakfast only OK
Room was comfortable
Stayed in February 2025
Reviewed: 31 January 2025
Tamara
United StatesBreakfast not so good! Had to let staff know the food was out pastries were not cook all the way. Hash browns were cold. breakfast is important meal. I feel there should be more variety. Also, the second day meat was out. Not much seating. Maybe a waffle iron would be a good choice instead of the frozen ones.
Stayed in January 2025
Reviewed: 5 January 2025
Amanda
United StatesThe beds are kinda meh and it's a bit run down. The breakfast was meh.
The price, the grounds, not a party hotel, and location.
Stayed in January 2025
Reviewed: 14 December 2024
Susan
United StatesIt is old and needs some updates .
It was very clean. The property itself was beautiful.
Stayed in December 2024
Reviewed: 7 December 2024
Deborah
United StatesBathroom was a bit small and on the cold side as the windows were older and not well insulated.
Was an older property but seemed to be well maintained. I was upgraded to a mini suite so has a nice, large room with a balcony but unfortunately I was barely in it to enjoy anything besides the size.
Stayed in December 2024
Reviewed: 7 December 2024
Belinda
United StatesNoisy semi trucks, pool unavailable
Fireplace in room
Stayed in December 2024
Reviewed: 6 December 2024
Bryce
United StatesHigh school next door could bother some people, but not us .
Location. This is first choice when I'm in the area. I hope it doesn't close down.
Stayed in November 2024
Ohakune, New Zealand
Apollon, Greece
San Juan, Puerto Rico
Kaohsiung, Taiwan
Cancún, Mexico
Playa Blanca, Colombia
Caluire-et-Cuire, France
Llandefalle, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content