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Reviews of Lockport Inn and Suites 2 stars

315 South Transit Street, Lockport, NY 14094, United States

#1 of 5 hotels in Lockport

Guests' Choice

Review score

Based on 553 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 1 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 2 nights

    tv setup could be better

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Great staff, friendly and helpful. Hotel is very quaint!
    • Business trip
    • Group
    • Economy Double Room with Shower - Smoking
    • Stayed 12 nights
    • Submitted via mobile

    Can’t think of anything.

    Very friendly and helpful staff! Excellent location.

    Stayed in July 2025

  • Reviewed: 25 August 2025

    10
    It was an amazing get away
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Great place to stay!
    • Leisure trip
    • Family with young children
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Quaint rooms, clean, kind staff, easy to locate.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Decent place to stay for a day!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The bathroom we got didn’t have a separate exhaust vent fan but it had a timer based heat lamp combo so it’s both or nothing.

    This is an old charm inn called Lockport Inn & Suites. Very nice place to stay… really spacious rooms with comfortable beds with not so loud window AC units that can be temperature-controlled based on your needs. But they don’t have a complementary breakfast other than coffee. an old-world charm and warmth unlike a lot of chain hotels we know of these days. The rooms are large enough for a family of four. The amenities are clean but not modern enough. The location is 30 minutes of drive away from Niagara Falls to give you a decent rate for a day of stay. There are plenty of local restaurants or fast food close by. This hotel has actual brass keys to the room instead of the digital card keys. Which I thought was pretty cool. Loved the glass coffee mugs instead of paper cups. This is an old charm inn called Lockport Inn & Suites.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Great
    • Leisure trip
    • Family with young children
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Friendly staff, clean well appointed rooms
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    Could use some cosmetic updates, but everything in the room was exceptionally well maintained and clean. The carpet on the stairs needs to be replaced

    The room was very clean.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The sofa bed was very uncomfortable. The metal bar was stabbing my son in the back.

    Our room was very roomy

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    We will return
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rugs in the bedroom and bathroom were old but clean

    It was much bigger than I anticipated. The owner was great.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    A pleasant place to stay while visiting and sightseeing.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 5 nights

    A comfy large room. A balcony area away from the traffic.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Most welcoming.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast.

    No breakfast.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    I enjoyed it. The room was big and had plenty of space for my family. The kids loved the pool.
    • Leisure trip
    • Family with young children
    • Economy Queen Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The beds need updating

    It was very nice.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Kay
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    I really can't say anything negative about our stay with them.

    It is clean and well kept. Every staff member was friendly and helpful. It was quiet and the price is reasonable. Definitely recommend staying here.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The vending machine didn't work at all

    Good distance between buffalo and Albion.

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unbeatable value for the price. Staff went above and beyond to make our stay comfortable, stress-free, and nice. We were a party of four adults making a once in a lifetime trip to Niagara Falls. The room size was more than adequate for the four of us. The microwave and fridge were super appreciated, as we had many of our meals in the room to save some money. The air conditioning was blasting when we first arrived in our room which was a godsend on a 95 degree day! Free, fresh hot coffee (tea and hot chocolate, too) in the office every morning was an extra bonus. Within a few minutes driving distance were Aldi, Tops, Walmart, Tim Hortons, and other places to stock up on provisions. Just across the street there is a pizza place and a Subway restaurant for quick meals. The locks that give Lockport its name are also very close and easy to visit alongside the Erie Canal. An amazing feat of engineering you don't want to miss! The property is so quaint and filled with charming decorations that make the Inn feel lived-in and loved by the owners. We booked our room with the intention of just using it to sleep and recover from days full of activities, but we ended up using the pool and the gazebos to enjoy some much needed relaxation after spending many hours in the hot sun. I also enjoyed exploring the property and all of the little statues, bird baths, and flowers. You really can't beat the price here. If you have a car and you're visiting the Falls, I cannot recommend this Inn highly enough. Thank you so much for a truly special experience.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night

    Small room, old furniture, pool hours only starting at 9AM.

    Very friendly staff, room clean, well air-conditioned.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Lockport Inn and Keeper!
    • Leisure trip
    • Family with young children
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The room was small, but we arrived on a tandem bicycle, and the manager offered us a larger room to accommodate the bike, or a storage area for it. So doesn't really count as a negative.

    Loved the shower/jetted tub. And lots of towels! Have never had so many towels in the fanciest of hotels we have stayed in!

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Great, comfortable room
    • Leisure trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cute place.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Place was beautiful. Very well kept. Room was immaculate.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    I lived in Lockport until my junior year of high school (1983). The balconies and statuary always intrigued me and made
    • Leisure trip
    • Family with young children
    • Economy Queen Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    Carpet in the bathroom-gross. Also the caulk on the tub needs to be redone. Shelves on the wall above the toilet or above the towel rack, or inside the vanity would be helpful since there’s not much space around the sink.

    Location. History. Exterior architecture. The staff was friendly. The A/C worked great. The bedroom was very clean. Plenty of lighting. Had an iron/board and hairdryer and a rack to hang clothes.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Always accommodating. We like to stay here when we visit family. Room seems bigger than your chain hotels. Even talked to another guest who said this was the cleanest room they have ever stayed in. We agreed and said this wasn’t our first time. Quiet property too. You can tell the owners take care of this establishment with pride.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Loved it!
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Breakfast would be nice, but not a big deal.

    Such a cute, charming Inn and suites were large and so nice! Really liked the table & chairs outside our door. Definitely will stay again!

    Stayed in July 2025

  • Reviewed: 25 June 2025

    10
    Lock in your stay at Lockport
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Not much really. The most negative thing I could say is one night all the parking spots were filled near our room and we had to park by the gazebo. But that's certainly not enough to detract from the stay overall.

    This was the first time the young kids experienced a motel instead of a hotel. Even they liked it. They love the pool. We wanted to spend some time in Niagara and Buffalo and this location was convenient for both. The staff was super helpful. The maintenance man even checked that the pool was okay while we were swimming. We had plenty of space for four people. After a rainy night we used the electric fireplace. I would absolutely go back to this hotel. The flowers and the statues were a nice touch.

    Stayed in June 2025

Showing 1 – 25

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