101 West Broadway, Gallatin, TN 37066, United States
#9 of 10 hotels in Gallatin
Guests' ChoiceBased on 115 hotel reviews
6.8Cleanliness
7.4
Comfort
7.8
Location
7.4
Facilities
7.3
Staff
7.6
Value for money
7.3
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 1, 2025
Damon
United StatesProximity to railroad tracks!
Close to my home and staff
Stayed in June 2025
Reviewed: November 20, 2024
James
United StatesVery echo in the room, need a rug or carpet
Whirlpool was great, bed super comfy
Stayed in November 2024
Reviewed: August 23, 2024
Mary
United StatesThe room was good, the floors were not clean, no tissues in the box it was empty, need a trash can in the bathroom.
Stayed in August 2024
Reviewed: June 10, 2024
Padrede3
United StatesNeeds more attention to cleaning & maintenance, bathroom shower curtain is moldy & nasty, missing towel rack in shower with open holes for bugs to crawl in and out of, long hairs stuck to the hair dryer from who knows when.
Very comfortable, hot tub worked fine, quiet.
Stayed in June 2024
Reviewed: May 8, 2024
Barbara
United StatesCoffee was stale. Told manager and he is going to talk to the vendor. Next to a light but traffic was not that loud unless loud truck. Air conditioner and TV definitely drowned it out.
Ease of check in and ease of on and off road.
Stayed in May 2024
Reviewed: May 7, 2024
Mike
United StatesNot enough clean towels. No ironing board
Stayed in May 2024
Reviewed: July 15, 2023
Gwen
United StatesThe pet policy was good. The town itself was not good. There were alot of homeless people around and one came in and wanted to use the phone then asked me for mine. Bad area ever since 2016
Stayed in July 2023
Reviewed: October 5, 2022
Bennett
United StatesLocation on Main Street with a lot of noise. Some guests were in the outdoor hallway yelling and using abusive language in middle of night.
Stayed in October 2022
Reviewed: August 18, 2025
Ray
United StatesIt had roaches
We literally killed 6 roaches in the 1 night we stayed
Stayed in August 2025
Reviewed: August 18, 2025
Wendi
United StatesGood parking
Pet friendly
Stayed in August 2025
Reviewed: July 18, 2025
Moody
United StatesRoaches, not well maintained, strangers knocking on the door and trying to walk in the room.
Just the cool family in the room nextdoor.
Stayed in July 2025
Reviewed: May 29, 2025
Lori
United StatesClean. No carpet
Stayed in May 2025
Reviewed: April 28, 2025
Amanda
United StatesThat you could not have guest over at all not even if you had kids to come hangout before bed. Their safety is low cops hang out there every night husband said he could not sleep he heard people walking up and down the halls all night and they like calling the cops if u speak to anyone it's at the hotel so yeah be careful with that I do not recommend this hotel room better off at Econo Lodge I even asked for a non-smoking room and downstairs and they put me upstairs in a smoking room. Also they are Indians people and rude as heck you can't even get a refund my best place I like is quilts in clean place breakfast and nicer room 10/10 for quilt inn for legacy 1/10
Beeswax softer and pillows was not flat the bathroom was nasty.
Stayed in April 2025
Reviewed: April 27, 2025
John
United StatesI didn’t like everything bad service smelly rooms
Nothing it looked like a crack hotel
Stayed in April 2025
Reviewed: April 11, 2025
William
United StatesToo much noise after hours outside my door
Good location
Stayed in March 2025
Reviewed: November 29, 2024
Mckeen
United StatesWell there really wasn't that much I didn't like other than the door to the room had a crack around it big enough that the lights from the street shined through. This to me seemed a little unsafe because it looked like it could have been opened if someone really wanted in.
I liked that the room was clean, bed was comfortable, a good size room, enough towels and quick check in.
Stayed in November 2024
Reviewed: November 27, 2024
Mckeen
United StatesThe room was clean, comfortable and easy to get to. Everything was very nice. I would recommend to family and friends. Check in was easy and the staff was nice.
I was very pleased with our stay. I was pleased with everything. I liked the bed. I liked the bathroom it was nice and clean. I liked that there was enough towels. The bed was very clean and comfortable and there was plenty of room.
Stayed in November 2024
Reviewed: September 9, 2024
Padrede3
United StatesSerious bug problem, cleanliness, general maintenance.
Location, jacuzzi. Very attentive manager.
Stayed in September 2024
Reviewed: September 5, 2024
Autry
United StatesFriendly family always willing to help
Stayed in August 2024
Reviewed: August 2, 2024
Tnye
United StatesThe staff was rude. Very disrespectful. Could not communicate well.
Stayed in July 2024
Reviewed: July 8, 2024
Kathy
United StatesN/A
Everything
Stayed in July 2024
Reviewed: June 28, 2024
Bryant
United StatesThe room had dead bugs on the floor. The towels and hand towels were used and never washed, there was still previous human hair on them. One used tiny shampoo bottle. The mattresses were very uncomfortable. The fridge had mold and mildew inside of it. The dresser was broken in multiple spots. We has left and put the towels on the floor for the staff to know to replace them. But, when they came to make the beds, they did not replace a single thing, not the used bottle of shampoo, and they refolded the towels and hand towels and put them back up with the same stingy smell and human hair.
The water pressure and water temperature.
Stayed in June 2024
Reviewed: June 2, 2024
Anita
United StatesI reserved and paid for 1 king bed, well in advance but received 2 queen beds at check-in on May 25th...Was only given enough linen for 1 person but reservation was for 2...Dirty linen HAD to be turned in to receive clean linen daily
Convenient location
Stayed in May 2024
Reviewed: March 22, 2024
Natasha
United StatesEverything was nasty. Idk why it has 3 stars. It need 1
Nothing
Stayed in March 2024
Doncaster, UK
Crespano del Grappa, Italy
Panama City, Panama
Piechowice, Poland
Pátzcuaro, Mexico
Grębów, Poland
Belle Mare, Mauritius
Kralendijk, Caribbean Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content