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Reviews of Best Western Detroit Livonia 3 stars

16999 South Laurel Park Drive, Livonia, MI 48154, United States

#7 of 16 hotels in Livonia

Guests' Choice

Review score

Based on 396 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 20 August 2025

    9.0
    Perfect Budget Family Friendly place to stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    I really have no complaints.. the wifi was a little in and out but thats to be expected. And the pool towels(THAT THEY PROVIDE) were comically small.. but honestly, if thats the worst part of the stay... I think we can manage lol.

    The breakfast was good and changed some aspect daily. The beds were nice, the temperature in the room was perfect and was adjustable. The pool was clean, not too cold or warm, and fun! It was a perfect budget stay for our family of 4 for a week. And its within walking distance of 2 good restaurants, and within a 5 minute drive to the nearest 24 hour pharmacy which came it VERY handy. Would, and probably will, stay here again in a heartbeat.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    it was very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights

    bed was excellent. cleanliness and upkeep great. breakfast was good. a little dated but well maintained and very clean. will stay again.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Not heated
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The pool is not heated. The pool felt like frost on the grass and the manager stated the can't control the temperature of the pool. The need to remove that off of the amenities list an say we have an indoor pool and we can't control the water temperature. That was the only thing yall. But after you dip yourself just stay in there dont get back out lol

    It was clean breakfast was great. Pool was awesome size.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Everything was fine except the screw up with Booking.com. as stated above.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    Front desk told me that I had reserved 2 rooms through Booking.com. I didn't- only one. He told me to call Booking right away. I did, but you can't talk to anyone live. I typed a message to Booking and never heard back from them. Not the hotels fault, but I won't be using Booking.com anymore and probably not staying at this hotel again since they cant' give me the same lower rate as Booking.com can.

    friendly front desk clerk and everything was clean and beds comfortable.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Good location with reasonable price for reasonable accommodations.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 11 nights

    Refrigerator door was difficult. Toilet paper was poor - flimsy. Facility showed wear and tear. Breakfast room became overloaded at times, and getting food could become difficult. Pancake batter was overly sweet and heavy.

    Great location for visiting several family members in area. Reasonable price raises this to a preferred stay location. Pool area was clean with good supply of towels. Good coffee.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    We were very pleased with our stay at Best Western and would defiantly choose to stay there again.
    • Leisure trip
    • Couple
    • King Suite with Kitchenette - First Floor
    • Stayed 3 nights

    The pool was not as clean as I would have liked and there were no towels available for us to use at the pool.

    The bed and room were very comfortable. The room was clean and roomy. I really liked that we had plenty of towels for us to use for our stay. The breakfast items were very good and the staff kept the food replenished.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Friendly staff , and clean and comfortable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 4 nights

    Very good location. Staff exceptional friendly- Shame no bar or Restaurant. But one was close by.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Nice overall despite the room issues, tub was clean.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - First Floor
    • Stayed 2 nights
    • Submitted via mobile

    Hard bed, not enough pillows, pillows too soft, faucet on hot tub almost fell off. Big crack in hot tub mirror. Toilet ran all night, too low to the ground. Has to kill a spider and large flying beetle. No drawers for clothes, nothing to put my open suitcase on, fridge door wasn’t secure.

    Clean working jacuzzi in room.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    6.0
    Underbed is disgustingly dirty.
    • Business trip
    • Solo traveller
    • King Suite with Kitchenette - First Floor
    • Stayed 6 nights
    • Submitted via mobile

    Dated.

    Location

    Stayed in June 2025

  • Reviewed: 25 June 2025

    8.0
    Fine
    • Leisure trip
    • Couple
    • King Bed - Non-Smoking
    • Stayed 1 night

    The smell was strong.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not good

    Clean

    Stayed in June 2025

  • Reviewed: 21 May 2025

    6.0
    Safe location & slept well, however, cleanliness, customer service and breakfast were lacking.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The desk worker when we checked in obviously hated his job and made us and other family members that checked in that night feel like a big inconvenience. He bordered on rude. Room was not particularly clean. Dirty behind beds and the mattress was stained. Dirty behind doors and along edges of walls. Especially dirty behind bathroom door. I sanitized things myself and had to clean out the dirty refrigerator before putting in our food. Not enjoyable after a 10 hr trip. Breakfast options were limited. Almost no fruit the whole stay. Pancake machine was malfunctioning almost every time. Had to settle for a bagel instead.

    It was relatively quiet and felt safe. The shower was really large and the water pressure and temperature in the shower was more than sufficient. The breakfast area was pleasant and inviting.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Reliable Comfort with a Few Quirks
    • Leisure trip
    • Solo traveller
    • King Suite with Spa Bath - First Floor
    • Stayed 2 nights
    • Submitted via mobile

    Overall, the staff is friendly and helpful, though I did have a less-than-great experience during my last check-in — the person at the front desk seemed impatient and a bit rude, which was disappointing given my otherwise good experiences here. Plus, if you’re a light sleeper, bring your ear buds with you. Noise can be an issue, depending on your room and who your neighbors are.

    I’ve stayed at this hotel before, and I keep coming back for one main reason: the king room with the jet tub. It’s incredibly comfortable and the perfect way to unwind when I need a quick break. The location is also super convenient — easy to get to and close to everything I need. Complimentary breakfast is decent and does the job, nothing fancy but appreciated. Microwave and mini fridge in the room are a nice plus.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Very convenient stay. Worth for the money.
    • Business trip
    • Couple
    • King Bed - Non-Smoking
    • Stayed 1 night

    NA

    Staff was freindly. Berakfast had reasonable menu.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room floor corners need deep cleaning.

    The pool.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Convenient for a short stay
    • Leisure trip
    • Solo traveller
    • King Suite with Spa Bath - First Floor
    • Stayed 2 nights
    • Submitted via mobile

    The rooms could get a renovation especially the carpets, they look run down. And there’s a very noisy fan that goes on and off all the time, luckily I had my ear plugs on for the night

    As a tired mom I booked the room with the jet tub for a relaxing weekend by myself without the kids and it worked perfectly well for what I was aiming for.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath - First Floor
    • Stayed 2 nights
    • Submitted via mobile

    Clean nice staff popular area

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool was only open 11-3. Was only there for one night,so the kids couldn't use the pool

    The location

    Stayed in April 2025

  • Reviewed: 27 March 2025

    9.0
    Goid
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    A family stole my son phone in I had to wait til the morning to see the cameras by then they would have been long gone yall need staff that’s able to check security system

    Good breakfast

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Fantastic
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There really wasn’t much that I didn’t like about staying here, but the breakfast would have had a better selection would have not had any thing to put in this description

    Great and cozy room, really nice size swimming pool, breakfast was kinda mid at best.

    Stayed in March 2025

  • Reviewed: 2 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Kitchenette - First Floor/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Linen could have been cleaner

    I liked the free breakfast available… Not enough hot food options

    Stayed in January 2025

  • Reviewed: 14 December 2024

    7.0
    Place is good to stay and with reasonable price.
    • Leisure trip
    • Solo traveller
    • Double Room Mobility Acccess with Bathtub
    • Stayed 3 nights

    None.

    Breakfast had good selection. Swimming pool was good for exercise.

    Stayed in November 2024

  • Reviewed: 12 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Kitchenette - First Floor/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not having clean blankets

    Linen was not clean was refused clean linen. Was advised room could be changed which was an inconvenience to have to pack up everything and lug it to another room

    Stayed in December 2024

  • Reviewed: 6 December 2024

    8.0
    Great room, non-invasive service staff, horrible breakfast lol
    • Business trip
    • Solo traveller
    • King Suite with Kitchenette - First Floor
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Easy to navigate once you find your way to the parking lot

    Stayed in December 2024

Showing 1 – 25

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