354 East Holly Ridge Road, Gatlinburg, TN 37738, United States
Based on 179 apartment reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
7.8
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 21 August 2025
Lisa
United StatesNo complaints
The condo was clean and well taken care of. The balcony was a plus. Location was walking distance to downtown. The pool was quite nice. Watching the bears was also fun to see.
Stayed in August 2025
Reviewed: 11 August 2025
Shawn
United StatesMy room. The living room had a mildew smell to it. But other than that I loved my room id definitely come back here
My room was adorable and very easy to get too and get around the area. It was very cozy and had what I needed Id come back here for sure
Stayed in August 2025
Reviewed: 27 May 2025
Amitosh
United StatesThe bathrooms are slightly small, and commode was wobbly. Towels though clean were old and may be refreshing them would be gr8. Sofa and carpet of steam cleaned will make the cleanliness level go above average
Location is the best part! The easy accessibility to downtown and the best view u can get from bottom is the plus point. We have been here 2 times and both times minimum 2-3 bears have visited the property roaming into parking area and passing by
Stayed in May 2025
Reviewed: 17 May 2025
William
United StatesBedroom with garden tub made the room very tight to move around and store luggage
Close to downtown
Stayed in April 2025
Reviewed: 11 May 2025
Craig
United StatesI’m up late at night and every time we stay there ,there is a lot of banging around and what sounds like construction of some kind going on in at least one room and sometimes more. Sometimes it wakes us but not this visit.
Stayed in May 2025
Reviewed: 25 March 2025
Stephanie
United StatesThe mattress was way too hard, felt like slipping on boards.
Location was great and ease of check in and out process was wonderful.
Stayed in March 2025
Reviewed: 23 February 2025
Becky
United StatesIt was very dated with the wallpapers and decor. The towels were very small. I'm 5'4 and the towel did not cover my top and bottom. Definitely recommend bringing your own unless the owner supplies better ones in the future. The faucet for the shower was incredibly hard to operate. Nothing big. Overall it was nice.
The unit was clean and the kitchen was decently supplied. Couch was very comfortable to relax and watch TV with the fireplace on after a day of walking in the cold temps. The location was a bit of a walk so we drove everywhere and had to find parking. A major plus for us was the Keurig coffee pot!!!! Thank you sooooo much for having that in the unit!
Stayed in February 2025
Reviewed: 24 December 2024
Noelle
United StatesThe mattress was a little too firm for us.
We stayed in unit 309. It was super clean and cozy and we really enjoyed our stay.
Stayed in December 2024
Reviewed: 23 December 2024
Ralph
United StatesLoud people upstairs
Everything was good with the room and property except the people upstairs banging and hitting something until after midnight for two nights of our stay , this is in no way the fault of the property owners and just the behavior of the guest staying in that apartment other than that the place was clean and a decent value.
Stayed in November 2024
Reviewed: 1 December 2024
Wayne
United StatesN/a
Clean and location.
Stayed in November 2024
Reviewed: 17 November 2024
Dana
United StatesThe parking lot spaces were a little wonky because it’s sloped.
It was convenient to walk into town for dinner but far enough away to be quiet. The balcony does look right over the pool so it’s probably noisier when that’s open. 15 min drive to Rainbow Falls TH.
Stayed in October 2024
Reviewed: 26 October 2024
Mckayla
United Statesuncomfortable furniture
quietness and cleanliness
Stayed in October 2024
Reviewed: 24 October 2024
Patsy
United StatesIce maker was broke.
Very good for a low price! Bed was comfy little kitchen was perfect, loved the recliner.
Stayed in October 2024
Reviewed: 24 October 2024
Christopher
United KingdomThe exterior of the property was infested with bugs and although it had been sprayed prior to our arrival, the dead insects had not been removed so we crunched our way into the apartment 🙄. The rear staircase to the apartment block had not been cleaned for some time. We did not see any staff on the scene during the 2 days we were there.
Clean well appointed apartment. The owners had thought of everything which made for a great stay.
Stayed in October 2024
Reviewed: 23 October 2024
Gary
United StatesDecent location short walk to downtown. Appreciated the small balcony that I could sit outside and read and have morning coffee
Stayed in October 2024
Reviewed: 21 October 2024
Laura
United StatesClose enough to walk to downtown but far enough away you can't hear the noise. Clean rooms! Good parking. Great place to stay!
Stayed in October 2024
Reviewed: 24 September 2024
Jeff
United StatesWe brought our own pillows and blanket. The provided pillows were full and firm and we did not use them. The towels were fine but a bit thin and small. Everything else was fine.
Nice quiet location but walking distance to the Gatlinburg “strip”. The unit was updated and comfortable.
Stayed in September 2024
Reviewed: 21 September 2024
James
United StatesDidn't care for the bed pillows , and the barn door for the bathroom did not give very much privacy
Location, room was very clean ,quiet ,would go back
Stayed in September 2024
Reviewed: 18 September 2024
Barbara
United StatesI feel like the bathroom could be a little bit bigger but other then that it was great.
The bed was great and the stairs leading out the back to go into Gatlinburg was great. Great stay thank you 😊
Stayed in September 2024
Reviewed: 9 September 2024
Lynn
United StatesI was suppose to get 2 bed and a sofa bed and got 1 bed and a sofa bed. The remote for the TV did not work.
The room was nice and clean. Good location.
Stayed in September 2024
Reviewed: 19 August 2024
Frederick
United StatesOutdated a little, too far to walk.
Easy to get to downtown, short drive. Very Clean.
Stayed in August 2024
Reviewed: 8 August 2024
Perry
United StatesWe were on the 5th floor and someone on 6th sounded like they had a washer and it vibrated the ceiling
Plenty of room
Stayed in August 2024
Reviewed: 22 July 2024
Amanda
United StatesOverall a good stay!
Location was fantastic!! The comforter on the bed DEFINITELY needs an upgrade, wouldn’t hurt to add a mattress protector either. Also, there was only 1 chair on the balcony which made it difficult for the two of us to sit together and enjoy the view.. Good value for the money though! Just needs some attention to the small things.
Stayed in July 2024
Reviewed: 22 July 2024
Laura
United StatesIf I had to say something it would be the sharp turn up to the property. It is hard to see traffic coming and there is a deep manhole
It was like being at home
Stayed in July 2024
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