Reviews of The Langham, New York, Fifth Avenue 5 stars
400 Fifth Avenue, New York, NY 10018, United States
#6 of 429 hotels in New York
Guests' ChoiceReview score
Based on 331 hotel reviews
9.2Score breakdown
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Cleanliness
9.5
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Comfort
9.5
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Location
9.5
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Facilities
9.2
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Staff
9.6
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Value for money
8.2
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Free WiFi
8.4
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Reviewed: 22 August 2025
Zainul
United Arab Emirates9 reviews2 helpful votes10“Great hotel”- • Leisure trip
- • Family with young children
- • Family Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Everything was great
Stayed in July 2025
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Reviewed: 16 August 2025
Pnina
Israel34 reviews6 helpful votes9.0“Wonderful hotel in perfect Midtown location”- • Leisure trip
- • Couple
- • Superior City View with King Bed
- • Stayed 3 nights
- • Submitted via mobile
The elevators took time and there was no indication on what floor they were. The lower floors might have street noise.
Perfect location. In the middle of everything. Upscale experience. Wonderful service. We got a free upgrade to a junior suite which was wonderful. Liked the fact that they handed out mineral water for free upon request. We felt very welcome.
Stayed in August 2025
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Reviewed: 9 August 2025
Mohamed
United Arab Emirates18 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Superior Room with King Bed
- • Stayed 1 night
- • Submitted via mobile
Lobby to small you can not relax or have a coffee
The room excellent size
Stayed in July 2025
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Reviewed: 8 August 2025
Susana
United Arab Emirates13 reviews4 helpful votes10“Memorable as always”- • Leisure trip
- • Family with young children
- • Superior Room with King Bed
- • Stayed 4 nights
- • Submitted via mobile
Everything. Na is an absolute Star and always go the extra mile to make sure we are comfortable. He takes customer service to another level.
Stayed in August 2025
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Reviewed: 31 July 2025
Eleni
United States2 reviews10“Thank you! I am coming back!”- • Leisure trip
- • People with friends
- • Superior City View with King Bed
- • Stayed 3 nights
- • Submitted via mobile
My friend arrive a day later and we were told we were going to be on the same floor but we were not. 😔
Friendly staff Great location Clean and comfortable
Stayed in June 2025
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Reviewed: 30 July 2025
Zhongbao
China12 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 3 nights
- • Submitted via mobile
The localtion is very good. And there sevicie are excellent.
Stayed in July 2025
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Reviewed: 21 July 2025
Rene
South Africa15 reviews2 helpful votes8.0“Stunning hotel, ask for quiet room”- • Leisure trip
- • Family with young children
- • Deluxe Room with King Bed
- • Stayed 3 nights
- • Submitted via mobile
Noisy room. At breakfast we ordered medium eggs, but were very runny!!
Staff really amazing!!!
Stayed in July 2025
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Reviewed: 19 July 2025
Renate
Switzerland16 reviews8.0“Exceptional in every aspect but the size of beds.”- • Leisure trip
- • Family with young children
- • Family Double Double Room with Kitchen
- • Stayed 4 nights
- • Submitted via mobile
The beds were way too small for a family room.
Everything but the size of the beds!
Stayed in June 2025
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Reviewed: 17 July 2025
Ying
Australia4 reviews10“Exceptional Service and Perfect Location”- • Leisure trip
- • Family with young children
- • Superior City View with King Bed
- • Stayed 6 nights
I almost never leave online reviews, but The Langham, New York, absolutely deserves one. The location is perfect—just a few steps from the Empire State Building and an easy 15-minute walk to the MoMA and New York Public Library. You're also right next to shops, pharmacies, and supermarkets, which made everything super convenient. The service was truly outstanding. In-room dining was always on time, and the food was top quality—fresh, delicious, and beautifully prepared. Housekeeping was also incredibly respectful and never disturbed us when the "Privacy" sign was on the door. What impressed me most was the staff’s attentiveness. One night, due to a 14-hour time difference, we needed some documents printed at 1:30 a.m. One quick call and the documents were quietly slipped under our door—offering both single and double-sided options. Incredible service. All the staff were friendly, helpful, and made us feel right at home. We’ll definitely stay here again on our next visit to New York. The best place to stay on 5th Avenue!
Stayed in July 2025
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Reviewed: 15 July 2025
Denis
United Kingdom24 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Superior Room with King Bed
- • Stayed 2 nights
No view from our rooms
Room, location and bathroom were all excellent as were the staff. Very easy to find the hotel and valet parking was quick.
Stayed in July 2025
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Reviewed: 5 July 2025
Mayely
United States22 reviews10“Excellent”- • Leisure trip
- • Family with young children
- • Family Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted via mobile
Location
All good
Stayed in June 2025
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Reviewed: 5 July 2025
Bassem
Egypt61 reviews6 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior City View with King Bed
- • Stayed 2 nights
- • Submitted via mobile
Very nice location
Stayed in July 2025
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Reviewed: 2 July 2025
Gian
Italy11 reviews10“Great place friendly staff”- • Leisure trip
- • Solo traveller
- • Superior Room with King Bed
- • Stayed 4 nights
- • Submitted via mobile
Great place friendly staff
Stayed in July 2025
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Reviewed: 1 July 2025
Masahiko
Japan10 reviews10“Excellent”- • Leisure trip
- • Solo traveller
- • Superior City View with King Bed
- • Stayed 1 night
- • Submitted via mobile
None
Fantastic bathroom
Stayed in June 2025
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Reviewed: 30 June 2025
Abdullah
Saudi Arabia7 reviews10“Nice experience”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 4 nights
- • Submitted via mobile
Nothing.. Perhaps the location slightly
Everything and 7 stars services
Stayed in June 2025
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Reviewed: 22 June 2025
Berna
Turkey9 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior City View with King Bed
- • Stayed 7 nights
- • Submitted via mobile
Very clean… and staff is very kind, housekeeping , concierge , all of them are perfect
Stayed in June 2025
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Reviewed: 19 June 2025
Mohammed
United Kingdom2 reviews8.0“very comfortable and clean. extremely friendly and hospitable staff. Amazing location”- • Leisure trip
- • Couple
- • Superior City View with King Bed
- • Stayed 4 nights
for the location and the price point, probably the best you can get in nyc
Stayed in June 2025
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Reviewed: 14 June 2025
Murat
Turkey2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Family Double Double Room with Kitchen
- • Stayed 8 nights
- • Submitted via mobile
“The staff were always friendly and helpful, and we were very satisfied with their services. The hotel is not only in a great location but also very clean. I definitely recommend this hotel.” We would like to express our sincere thanks, especially to Mr. Ender from the 4th floor club staff, and to the kitchen chef who prepared special omelets every morning for our son Atlas, for their attention and excellent service. Thx Murat
Stayed in June 2025
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Reviewed: 29 May 2025
Peter
Switzerland5 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Room with King Bed
- • Stayed 3 nights
- • Submitted via mobile
Bar closed zu früh abends 9.30
Gute Restaurants close, nette Staff
Stayed in May 2025
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Reviewed: 21 May 2025
Ahmed
Turkey6 reviews3 helpful votes9.0“Excellent stay”- • Leisure trip
- • Couple
- • Deluxe City View King with Kitchen
- • Stayed 10 nights
- • Submitted via mobile
No breakfast buffet, No water in the toilet
Friendly Staff, location, room, view, toilet, shower, service
Stayed in May 2025
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Reviewed: 15 May 2025
Bibilia
United Kingdom58 reviews13 helpful votes10“Great 5 stars service”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
- • Submitted via mobile
no SPA
Wonderfully hospitality
Stayed in May 2025
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Reviewed: 10 May 2025
Susie
United Kingdom8 reviews2 helpful votes10“Fabulous stay at Langham- very worth it!”- • Leisure trip
- • Family with young children
- • Superior City View with King Bed
- • Stayed 3 nights
- • Submitted via mobile
The hotel felt so welcoming instantly and was a great space after a busy hectic New York day. The suite we got for the family was incredible and so spacious- our kids said it was the best place they had stayed! Staff wonderful and everything clean and tidy. I loved the turn down in the evenings which was very welcomed. Location wise you’re central so easy enough to get anywhere.
Stayed in April 2025
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Reviewed: 7 May 2025
Maryam
Kuwait4 reviews10“Everything was super! Perfect facilities, customer service was amazing especially I think his name is Ann. Definitely wi”- • Leisure trip
- • Group
- • Deluxe Room with King Bed
- • Stayed 4 nights
- • Submitted via mobile
Everything was super! Perfect facilities, customer service was amazing especially I think his name is Ann. Definitely will go back!
Stayed in April 2025
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Reviewed: 6 May 2025
Marc
Belgium161 reviews29 helpful votes10“The best! No better”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 3 nights
- • Submitted via mobile
None
Perfect Family Stay – Truly Five-Star We stayed at The Langham, New York, Fifth Avenue with our family and had two rooms. From the very start, everything was taken care of with true five-star service. The staff was warm, welcoming, and genuinely attentive to every detail — we felt looked after from the moment we arrived. Both rooms were spacious, elegant, and immaculately clean. The comfort level was outstanding — high-quality beds, luxurious bathrooms, and a calm, peaceful atmosphere that made it easy to relax after a day in the city. Traveling with family can be hectic, but The Langham made it effortless. Everyone in our group, from the youngest to the oldest, was truly happy with the experience. The service was consistent and flawless, and the in-room dining was excellent — a real treat after long days out. It’s rare to find a hotel that gets everything right, but The Langham absolutely did. We’d return in a heartbeat — highly recommended for anyone looking for comfort, elegance, and top-tier hospitality in New York.
Stayed in May 2025
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