The mattress was really uncomfortable Like it was sinking and old. I hardly slept. The menu of drinks in the pool wasn't updated I asked for dark cherry cider that I saw on the menu and I was told its not on the menu for a while.

Nice place nice staff trying to be very helpful The room was beautiful

Stayed in June 2025

We liked everything.

The staff is amazing, particularly the manager José. He is so friendly and made us feel at home. It is our 2nd stay at La Serena and he is one of the reasons why we came back. We love the fact that La Serena is so peaceful and quiet. It's the perfect place to relax. Also the private outdoor patio with bathtub and fireplace is so cute and romantic. It's such a special touch, it contributes immensely to making the room so charming. We will definitely be back again!

Stayed in June 2025

Villa had weird smell

Stayed in May 2025

Bathroom lighting can be brighter. New bed pillows needed; those in our room were very flat/worn.

Love the location; walkable to all of downtown Palm Springs.

Stayed in May 2025

Sweetest little resting spot. Well appointed and lovely spill out spaces (bathtubs by fire pit and front porch). The little pour-over coffee pouches were top shelf. I loved it all!

Stayed in April 2025

Breakfast is limited but good quality delivered to your door in a basket

Beautiful and private

Stayed in April 2025

This is beautiful property! Villas are very nice, quiet, and comfortable just a short walk from the downtown Palm Springs. Small backyard patio with a fire pit and planting area was so nice to have. Pet friendly property which I appreciate.

Stayed in April 2025

Absolutely loved our stay at La Serena Villas. The cabanas by the pool are amazing, and free to use which was a nice perk. Every morning the staff dropped off a complimentary breakfast basket and we were greeted with a glass of champagne. Rooms were large and I loved the bathtub in the backyard. Can’t wait to stay again!

Stayed in March 2025

It was great, no complaints

Clean and convenient

Stayed in January 2025

Words can not express how much we loved La Serena. Right in the heart of downtown but down a quiet street. Walking distance to so many great restaurants and shops. From the moment we stepped in, we were greeted like old friends. A welcome toast upon arrival in a beautiful lobby with the friendliest staff Truly an oasis. From the heated pool with lush surroundings. The sunbeds, plenty of umbrellas we never wanted to leave. Poolside restaurant was fabulous for breakfast and lunch. The service by the pool was phenomenal. Dinner is truly special with a lit up roof deck. Entering the rest of the property there is a hot tub and spa services. Each room is its own little villa. Ours was a king room with a porch swing out front and a back patio with a claw foot tub and a gas fire pit. The views are stunning with the San Jacinta mountains right behind the hotel. The bathroom is nice, great shower with luxurious amenities and there is even a bar area with a wine fridge. I loved getting breakfast basket with yogurt, muffins and fruit plus local Palm Springs dates was such a yummy treat. We had the best time riding the bikes they provided around the scenic town. All this was bliss but the real standout was the staff. The management team is so accessible and gets to know every guest. They truly thought of everything and went out of their way to make our little getaway perfect. Thank you Tim, Jose, Luke, Shantae, Kaitlyn and more! We can not wait to come again soon.

Stayed in March 2025

Restaurant was great, but the food always got to us cold. Not enough staff for a busy restaurant! The Villa was beautiful and we loved the private patio!

Stayed in March 2025

Perfect location - great facilities - lovely people - fantastic owners - Charlie and Alex - great team

Stayed in February 2025

Front desk takes too long to answer calls from the room phones.

Luxury fit, finish, and furnish.

Stayed in February 2025

Breakfast delivered later than promised

Location, serene, relaxed getaway

Stayed in February 2025

Just some little details of the shower room, the water kind of came out from the glass door crack and the shower head was really heavy. And some utensils provided in the drawer were not well cleaned. But besides these small things, everything was excellent!

The staffs were amazing and the room we got was just like the pictures, delivered both comfy and cool vibes.

Stayed in January 2025

pricey. Spa didn't have any availability over the 3 days we were there.

Location is amazing. Place has quite a vibe. Beautiful interior of our suite. Well decorated. Clean. Exterior is gorgeous with little villas and beautiful landscaping and pools.

Stayed in December 2024

Some minor hiccups with the room such as burned out lights and broken safe, but the on site team really went above and beyond to make us feel comfortable. They did a great job addressing the issues so we could focus on enjoying our stay.

Overall beautiful property with spacious rooms and walking distance to downtown. The back patio firepit and bathtub are fun touches that make the stay more unique. The pool is heated in the winter which was really nice. We stayed over new years and they had a special NYE dinner and party on-site that was super fun. Most importantly the staff were all super helpful and accommodating. Anytime we had a question or issue they were quick to respond and always made us feel at home. Huge shout out to Holly and her team for making our stay extra special. We will 100% be coming back for another visit.

Stayed in January 2025

The staff was friendly and accommodating. It has been disappointing and frustrating that the Hotel’s voicemail box is full and incapable of receiving messages.

La Serena Villas are perfectly located on a relatively quiet street in downtown. The layout and features of our Villa were wonderful. The entire property is well maintained and, in fact, offered a sense of serenity and security.

Stayed in January 2025

I didn't like the street parking.

Love the location and the overall vibe of this botique hotel! I love the rooftop restaurant.

Stayed in December 2024

All was good!

Spacious room, outdoor space with fire pit, quiet, private, complimentary breakfast basket, friendly and attentive service.

Stayed in December 2024

First room was a little small. Food at restaurant is good but could use a some different options. Some walls in and aroudn rooms could use a touch up.

The staff responded to everyone of our requests. The first night, twe asked if an upgrade was available, and they got it for us. We asked if there was a tub, and they set up a special thing with candles. Just great.

Stayed in November 2024

Our 4 night stay with our chocolate lab was magical! Everything was perfect!

Stayed in November 2024

Nothing

There is no comparison - its perfect in all aspects. Wonderful team!

Stayed in November 2024

It needs some attention. Small things would help this place feel like the luxury it calls itself. New pillows, new and better towels, update the pool and hot tub furniture and cushions. And the breakfast basket was a nice touch but a fresh pastry from a local Source would be much nicer than the muffins. The fruit was fine but could be better. Organic with more flavor and options perhaps.

The location was great. The pool and hot tub were wonderful. The best part of the trip was Edgar and Dutch, two employees there. They were AMAZING!! I was traveling with a friend and my expectations for luxury were a little higher than we experienced when we arrived. Those two made sure our stay was still wonderful!! They switched us to a more Comfortable room, spent time addressing our concerns. I have never had better customer service!

Stayed in November 2024