Overall value for the high price charged that specific weekend.

Good location

Stayed in September 2025

No closets in the room, dirty hallways, staircase really dirty.

Good location by park.

Stayed in September 2025

The WiFi was frequently unavailable. (The question above refers to “paid WiFi”; Did we have to pay for it?) The elevator was frequently broken.

Location was awesome. I loved how it was near Central Park and a subway station. The walk to nearby streets was good too. I was grateful for the option to get a fridge in the room. The staff was polite.

Stayed in August 2025

The room was tiny and WiFi did not work

The location is excellent

Stayed in August 2025

The room would be better if had a small fridge. The breakfast should be open all the time for guests to use it in the evening, bring their own food and eat there. The staff were talking too loud in the hallways.

The beds are very comfortable and clean. Fresh towels every other day.

Stayed in August 2025

The bathroom was not in the best of shape. Clean but needed a lot of maintenance ie faucet was wiggly

The location was great. All the staff were excellent and friendly. Bed was comfortable.

Stayed in August 2025

Elevator is slow and disfunctional Breakfast is rather basic (juice machine broken, pancake machine broken)

Location

Stayed in August 2025

The breakfast facilities and options were poor. The room much too small, plastic plates and cutlery. The overall state of the hotel is very poor, everywhere needed a good clean, as you entered at the front door of reception there was a water butt collecting water, everywhere was just dirty. The lift stopped working 3 times whilst we were there and we were on the 12th floor. The hotel needs bringing in line with other La Quinta premises and I've stayed at a lot. Very poor

The front desk staff were especially nice

Stayed in July 2025

Only one elevator, it took forever waiting for it each day. Room was outdated and small, but we expected this for the price.

Definitely worth the low price for the incredible location, right next to Central Park, close to the subway, cheapest price by far compared to every other options in the area.

Stayed in July 2025

The room was to small.

Stayed in July 2025

Hallway floors on every level/ floor was disgusting, stained, dirty, food residue never cleaned for the entire week of our stay. Bad reviews of theft apparently by cleaning staff left us very uncertain to allow staff in our room. Carpet needs to be ripped out! The Single elevator was not always working, causing us to climb multiple floors to our room. Elevator wait by guests was long! The lobby furniture stained and dirty! New vinyl or leather chairs / furniture should replace the old filthy fabric furniture! This place has potential and could get better reviews if kept up properly.

Location is amazing. Super quiet. Beds were comfortable. Clean bedding. Room was clean. Amazingly cold AC!!!

Stayed in July 2025

Water bug in the downstairs bathroom just as we were leaving reminded me that there are bugs in New York all over the place. In fact I have been jokingly told that they come with the rent. The bathroom was very tiny and likely most room had the same tiny bathroom, based on the photos that I saw of the other rooms the rooms were also very small. We just happen to have a very large room because it was one of the better rooms.

Friendly desk clerk in the evening was really nice to chat with. He was attentive and helpful. I think his name was Steve. The room was quite spacious and comfortable and cool considering the heat wave what a difference that made!

Stayed in June 2025

This is a practical budget hotel in a great location. The breakfast room is too small and gets very hot but I appreciated the ability to pick up a few things in the morning. The staff are very nice. Rooms are basic but great value considering the wonderful location in the Upper West Side near Central Park. There are lots of little restaurants nearby and easy access to the subway. For a single traveler mostly in the city for business and enjoying the shows, this was just fine. If I was on vacation with my spouse I would spring for something more luxurious.

Stayed in April 2025

Our room was on the second floor and there was no carpet at all when you got off the elevator. The carpeting that was on that floor to our room was extremely filthy. There was no sign saying anything like "excuse our renovations" but one of the staff said they were going to replace the carpet. We were there for 3 nights and nothing changed. There is only one small elevator and it takes a long time to arrive as there are at least 12 floors.

The UWS location is great, close to subway stops and Central Park. The rooms with a king size bed are a little bigger and the bed itself was very comfortable. The bathrooms have a complete offering of Dove products - body wash, shampoo, conditioner and moisturizer, which is very nice. We always had hot water in the shower with sufficient pressure.

Stayed in July 2025

Slow internet, minimal A/C, tight quarters, moderate cleanliness.

Very convenient and reasonable priced.

Stayed in July 2025

Not clean and small.

Location is good.

Stayed in July 2025

The room was small and with no windows. The cleanlines was disapointing

Breakfast was good and location amazing

Stayed in June 2025

elevator was horrible! only one elevator for a 14 story building that was at least 100 years old!! in average we waited 20-25 minutes everytime we wanted to go up or down. worse during check out and cleaning time. maids would hold the elevator open on the floor they were working so they didn't have to wait. we had an uber and plane to catch and couldn't get down for 35 minutes!!!' room was sooooo small we had to pull out the ironing board and use that for our luggage. we had 4 pieces after a cruise and the room was even smaller and less usage space then our cruise cabin. front desk staff were super sweet though and helped with what they could.

location

Stayed in May 2025

The rooms were very small especially the bathroom. The common areas weren’t as clean as they should have been.

Absolutely loved the location.

Stayed in June 2025

Room had odd furniture, no place to put out belongings in bathroom and no space to work on laptop, adjacency to plug for electricity also challenging.

Breakfast was good, good variety daily, access to where I needed to be was great.

Stayed in June 2025

Out first room had a damage on the door, and also the mattress was quite uncomfortable, however, when we mentioned it to the staff they helped us and gave us an amazing new room

Breakfast was really good, and most staff were really nice, also the location is amazing!

Stayed in July 2025

Old, dirty and had a visitor at night getting into the leftover food bag. Do not bring food into the room.

A block from Central Park!

Stayed in June 2025

One elevator for 14 floors. Small rooms.

Location is great. Close to the subway, park, restaurants and shopping. Staff was responsive and friendly. Helped print my broadway tickets! Good value overall.

Stayed in July 2025

We were given a very small room for the comfort of two people.

Stayed in May 2025