Check-in took a long time, even though I did most of it online. The front desk person was attentive and friendly but seemed unable to multi-task.

The staff was personable. The shuttle driver was really friendly.

Stayed in September 2025

Carpet was dirty and there weren’t any chairs for the pool. Elevator was not working at checkin but was fixed by the end of our first night. Shower/tub was small and hard to move in.

Great location. Easily access to the freeway. Lots of restaurants and stores close by.

Stayed in August 2025

The staff

Close to the airport

Stayed in August 2025

Our reservation was for a double bedroom. When we arrived, it had been switched to a king. I had received a call asking if I wanted to switch. I tried to return the call 3 times not getting hold of anyone who knew what I was talking about. When we arrived, we requested that the room be switched back as we were a mother and son, not a married couple. We were switched to a double room without question. Both beds in the new room had mattresses that were sunken in. You could feel the springs poking through and they squeaked with every movement. There was only a sheer curtain on the window, nothing to block out light. The bathroom floor was dirty and all the fixtures had been torn off in the bathroom i.e. the hook on the back of the door, the soap holder in the shower, and the toilet paper holder were all missing. I have stayed at La Quinta Inns before. This one was disappointing.

Easy access on and off the freeway. Walking distance to shopping. The room walls were fairly well insulated as there were lots of kids there and we didn't hear much inside our room.

Stayed in June 2025

No bath towels, only hand and wash towels.

Roim and beds, pet friendly

Stayed in June 2025

I called ahead to make sure there was bedding for the pull out couch. Didn’t happen. No toilet paper in either of our rooms and no place to hang it. Requested to be on list for airport shuttle. When I was ready I was told I’m not on the list and shuttle was full. The shuttle sat in front of the hotel the entire time I was made to wait for the “next” shuttle with no passengers. Appears I was lied to. Front desk personnel not helpful or friendly. Then I was charged $45 more than the quoted rate which had included taxes etc.

Convenient location with breakfast included.

Stayed in May 2025

Sheets could have been clean

Ok

Stayed in April 2025

No hot water and the heated pool area was freezing not heated!

The bed was comfortable

Stayed in February 2025

Great in the room didn't work great and in the middle of the night the soap dish fell off the wall and woke us up.

Stayed in February 2025

Being locked out of my room before 11am, checkout time, despite answering their text regarding my departure time. Parking too far from the front door.

The room was spacious.

Stayed in February 2025

There wasn’t any hot water. I feel like I discount could’ve been offered or given but it wasn’t

Stayed in February 2025

Our toilet was super nasty. Wasn’t cleaned at all. We were missing multiple light bulbs as well

The hot tub and staff were nice.

Stayed in January 2025

Nice breakfast, but eggs and potatoes were cold and only one waffle iron so waited 20 minutes and EXACTLY 9am the gentleman CLOSED the kitchen, even with people in small dining area. Parking by front door was SAVED for EMPLOYEES and we had to walk a distance to handicapped!!!! Need the pool area cleaner with NO towels available; only dirty towels and only four chairs to sit or place your belongings. All fixable dislike!!!

Bed comfortable! Mainly quiet! Curtains are pull down shade!

Stayed in January 2025

Our sink wasn't working, but once we reported it the front desk, they fixed it in a timely manner. Our TV remote also didn't work but after asking for help they fixed it in like 10/15 minutes. Breakfast was kinda eh but I've had worse.

The location was perfect, staff was super friendly and helpful. Our floor was quiet and we didn't hear doors slamming all night which was fabulous.

Stayed in December 2024

Hotel seems to be older and some things are a little run down. There is a slight stale smell in the hallways. Paint touch ups are needed and one of the elevators is kinda scary because it is jerky. Some updates will go long way.

Located by lots of shopping and restaurants. Staff were very friendly and helpful. Indoor heated pool and hot tub could use some updates. But having a heated pool that is accessible year round is definitely a plus.

Stayed in December 2024

Great location

Stayed in December 2024

Bathroom wasn’t good. Shower/tub wasn’t clean and had poor maintainence

Stayed in November 2024

One of the beds had a minimal mattress, very hard and made so much noise every time you moved. Bathtub appears to be sinking in the middle and felt dangerous to shower plus tub faucet was leaking entire time.

Great front desk and location.

Stayed in November 2024

Room did not have dark drapes, they were very thin and the room was to light. No instruction as to the use of their TV system.

Stayed in November 2024

understaffed. greater selection for breakfast

we had a power outage during our arrival. it was awful. The staff went out of their way to accommodate us!

Stayed in September 2024

This hotel should be scoring high but front of office staff let them down. Desk not manned, questions tend to be addressed in the negative. A little more effort would improve the rating. Rooms aren't done every day but that is not explained anywhere. Said should be done every 3, I was there 5 and no cleaning of room.

Lovely bright decor. Comfortable,spacious rooms.

Stayed in September 2024

The bathroom in the room (410) left a little to be desired. The tub and shower were in poor shape.

Location was good for our purposes.

Stayed in October 2024

I asked for Xtra pillows at 8pm and never received them during my stay...was not happy

Stayed in September 2024

Room maintenance poor sink didn't drain. Tub needs replacement. Towel hooks fallen off.

It was a hotel breakfast. OK.

Stayed in September 2024