Reviews of La Quinta by Wyndham Austin Southwest 3 stars
4424 South Mopac Expressway, Austin, TX 78735, United States
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewI loved that this area was close enough to the main attractions that I wanted to see. The staff was extremely friendly, especially Ms. Jackie. The breakfast in the morning was top-notched as well.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewOld hotel with new rooms. So I suppose they will renew the rest of the hotel soon. So far prices are low and the room and bathroom are very nice.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThis location is so close to any hiking trails, malls, food, and stores that you might want to go to! The staff is really nice and the pool is a nice area. It's not the most nice/lux place but it's sooo comfy and has what u need! ESPECIALLY for the price!!!
The pool closes at 10 ): lol
Dear Guest, Thank you for your wonderful feedback. We are delighted that you found your stay comfortable, convenient, and affordable, and that our staff made a positive impression. We appreciate your comments about the pool hours and will keep them in mind. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Manager
Dear Guest, Thank you for your wonderful feedback. We are delighted that you found your stay comfortable, convenient, and affordable, and that our staff made a positive impression. We appreciate your comments about the pool hours and will … Show more
Reviewed: 12 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in May 2025
Verified reviewThe room is always clean and the staff is friendly and kind.
The room was fine but the hallway was really old. I have stayed here before and it seems the the hallways are always outdated and ugly. Even the stairs feel dirty.
Dear Guest, We are glad you found our rooms clean, updated, and affordable, and that our staff made you feel welcome. We appreciate your feedback about the hallways and stairs, and we will review these areas for improvement to better match the quality of our guest rooms. Sincerely, Hotel Manager
Dear Guest, We are glad you found our rooms clean, updated, and affordable, and that our staff made you feel welcome. We appreciate your feedback about the hallways and stairs, and we will review these areas for improvement to better match… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewIt was very affordable.
The power went out. The front desk person had no idea when it would return. Could be hours or late into the night so we decided to leave. The hotel refused to refund our money because it went through booking.com and they could do nothing.
Dear Guest, We’re pleased to hear you found the hotel fine during your stay and appreciated our affordable rates. We regret the inconvenience caused by the unexpected power outage and the uncertainty it created. Unfortunately, as your reservation was made through Booking.com, refunds must be processed directly with them, but we understand your frustration and apologize for the disruption to your plans. Sincerely, Hotel Manager
Dear Guest, We’re pleased to hear you found the hotel fine during your stay and appreciated our affordable rates. We regret the inconvenience caused by the unexpected power outage and the uncertainty it created. Unfortunately, as your rese… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewPillows were lumpy. Mattress was not supportive and left back aching. A/c loud, no toilet roll holder. Bfast 2 out of 4. Convenient location and inexpensive.
See above, beds & pillows not comfortable
Dear Guest, Thank you for your honest feedback. We’re glad the location and price worked for you, but sorry to hear the pillows, mattress, and other details impacted your comfort. We’ll share your comments with our team to help improve these areas. Appreciate you letting us know! Sincerely, Hotel Manager
Dear Guest, Thank you for your honest feedback. We’re glad the location and price worked for you, but sorry to hear the pillows, mattress, and other details impacted your comfort. We’ll share your comments with our team to help improve the… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe elevator was very old and the stairs too.
Dear Guest, Thank you for your feedback. We’re glad you took the time to share your experience and apologize for the condition of the elevator and stairs. Your comments are valuable, and we will take them into account as we work on improving the comfort and safety of our property. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We’re glad you took the time to share your experience and apologize for the condition of the elevator and stairs. Your comments are valuable, and we will take them into account as we work on improvi… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewOff the highway
No ac in the lobby. Super long line to check in with no ac. The breakfast was soggy due to how humid the lobby was. Also, I reserved a regular room and got a handicapped room with a shower that was waist high. Ice machine wasn’t working etc
Dear Guest, Thank you for your feedback. We're glad you found our location convenient off the highway. We apologize for the lack of air conditioning in the lobby, the long check-in wait, humid conditions affecting breakfast, and the incorrect room assignment. Your concerns are noted and will be addressed promptly. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We're glad you found our location convenient off the highway. We apologize for the lack of air conditioning in the lobby, the long check-in wait, humid conditions affecting breakfast, and the in… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewi felt like it was a scam
the rooms. the dresser fell out of the wall on to my leg y’all luck i’m not suing y’all
Dear Guest, We are truly sorry to hear about your experience and the serious issue you encountered with the furniture. This is unacceptable, and we take your concerns very seriously. We sincerely apologize for the inconvenience and discomfort caused and will address this matter with urgency and accountability. Sincerely, Hotel Manager
Dear Guest, We are truly sorry to hear about your experience and the serious issue you encountered with the furniture. This is unacceptable, and we take your concerns very seriously. We sincerely apologize for the inconvenience and discomf… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewGood location, free breakfast
Filthy. Under bed riddled with dust, an empty styrofoam cup, and a whole pizza box. A/C reeked. Hallway reeked. Carpet stained all throughout. No cameras outside despite frequent break-ins. We were told, "APD usually circles the block every couple of hours"
Dear Guest, Thank you for acknowledging the convenient location and complimentary breakfast. However, we sincerely apologize for the unacceptable cleanliness issues, foul odors, and lack of proper security measures. Your feedback is deeply concerning, and we will be addressing these matters urgently to prevent similar experiences in the future. Sincerely, Hotel Manager
Dear Guest, Thank you for acknowledging the convenient location and complimentary breakfast. However, we sincerely apologize for the unacceptable cleanliness issues, foul odors, and lack of proper security measures. Your feedback is deeply… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewSecond time staying at this hotel, the location was convenient for our destination, room was clean
A/C units are too loud, hard to sleep even with earplugs :( please fix or change them
Dear Guest, Thank you for choosing to stay with us again and for your kind words about our clean rooms and convenient location. We truly appreciate your loyalty. We’re sorry to hear the A/C units were too loud and affected your sleep. Your feedback is important, and we are currently reviewing options to upgrade or service our units to provide a more comfortable experience for our guests. Thank you for bringing this to our attention, and we hope to welcome you back for a quieter and even better stay in the future. Sincerely, Hotel Manager
Dear Guest, Thank you for choosing to stay with us again and for your kind words about our clean rooms and convenient location. We truly appreciate your loyalty. We’re sorry to hear the A/C units were too loud and affected your sleep.… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGreat location. Central to everything we needed.
Very clean, but very dated. Old phones, carpet, etc.
Dear Guest, Thank you for your thoughtful review. We’re glad you enjoyed your stay, found everything clean, and appreciated the excellent service and convenient location. We appreciate your feedback regarding the dated decor and will keep it in mind as we plan future updates. We hope to welcome you again. Sincerely, Hotel Manager
Dear Guest, Thank you for your thoughtful review. We’re glad you enjoyed your stay, found everything clean, and appreciated the excellent service and convenient location. We appreciate your feedback regarding the dated decor and will keep … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewStaff was helpful.
Hotel needs TLC, it appears to have been nice but now has fallen.
Dear Guest, Thank you for your feedback. We’re glad our staff was helpful and made a positive impression during your stay. Your observations about the condition of the hotel are appreciated, and we are committed to making improvements to restore its original charm. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We’re glad our staff was helpful and made a positive impression during your stay. Your observations about the condition of the hotel are appreciated, and we are committed to making improvements to r… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewJesus at the front desk is the best. Good location, good price, friendly staff. Will be back.
The shower didn’t drain well.
Dear Guest, Thank you for your kind words! We're glad the location, price, and staff—especially Jesus—made your stay enjoyable. We appreciate the note about the shower and will have it checked. Looking forward to your next visit! Sincerely, Hotel Manager
Dear Guest, Thank you for your kind words! We're glad the location, price, and staff—especially Jesus—made your stay enjoyable. We appreciate the note about the shower and will have it checked. Looking forward to your next visit! Sinc… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified review