Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Arizona hotel reviews
  4. Payson hotel reviews
  5. Reviews of Knights Inn Payson

Reviews of Knights Inn Payson 2 stars

101 West Phoenix Street, Payson, AZ 85541, United States

#35 of 36 hotels in Payson

Guests' Choice

Review score

Based on 72 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.1

  • Location

    7.8

  • Facilities

    6.6

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    5.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 30 September 2024

    6.0
    Room served it's purpose.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I realized that booking through this site , is not the best option. I ended up going with one person less and was told that I had to pay the price given on this site and no changes could be made unless I had made reservations though them. I paid $15 I did not need to pay!! The ac made some very loud sounds every time it clicked on. One of the towels was dirty and pillows smelled. This was the cheapest hotel I found on this site but all are overpriced.

    The room has all the basics and it served its purpose for a night stay. Staff was friendly and helpful.

    Stayed in September 2024

  • Reviewed: 26 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had lots of black ants in the room. And we got bitten a few times. Plus I only got $10.00 of my room rate. Should been a little more.

    Was next to the main road

    Stayed in June 2024

  • Reviewed: 19 February 2024

    7.0
    Very happy
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The bed was nice & firm. Shower was good

    Stayed in February 2024

  • Reviewed: 2 February 2024

    5.0
    It was cheap but you get what you pay for the door looked like someone had broken through it. It was clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location

    Price

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    It was pleasant and I would stay here again.
    • Business trip
    • Solo traveller
    • King Room- Non-Smoking
    • Stayed 1 night

    Upon arrival, the minifridge was not plugged in and thus not cold, and the heat was off and the room was quite cool and took nearly an hour to get to a reasonably warm temperature. A lamp in the room did not appear to be working. It would be nice if they added a suitcase stand and a nightlight.

    They had a very pleasant & helpful night receptionist. The room seemed clean. The water in the shower was plentiful and hot. The bed was comfortable. I felt safe & secure.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast. Vending machine food was expired almost w years.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night

    COFFEE IN THE ROOM, MORE SOAP & SHAMPOO

    LOCATION COOD. WHAT BREAKFAST ?

    Stayed in November 2023

  • Reviewed: 16 March 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room- Non-Smoking
    • Stayed 1 night

    Room could have been cleaner. Motel had few guests so price was too high. No Bible in the room.

    Stayed in March 2023

  • Reviewed: 14 December 2022

    5.0
    It's below average but it wasn't bad. I'd stay again if I just wanted a good bed.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Over priced no amenities. Not even a Continental breakfast. Like every other. Hotel ive ever stayed in.

    The staff was nice. Super soft bed.

    Stayed in December 2022

  • Reviewed: 21 September 2022

    6.0
    Very quite at night and morning good
    • Leisure trip
    • Solo traveller
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Entrance

    Did eat there

    Stayed in September 2022

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The people in the front desk was really nice and polite

    Stayed in July 2025

  • Reviewed: 28 June 2025

    8.0
    Restful good sleep .
    • Leisure trip
    • Solo traveller
    • King Room- Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet in room 111 was not secured to the floor . Or just put silicone caulking around the base . You already know this parking lot needs to be redone . Everything else was great . Thank you .

    Easy to find .

    Stayed in June 2025

  • Reviewed: 27 April 2025

    1.0
    Unsafe, uncleanliness, really dirty hotel. Things were broken in the window did not lock for safety.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    From the get-go the front lady was extremely rude she did not work I went to her and I stayed here however if I do I come with me having said that the room and accommodations were filthy this place should be closed down I have photos and I would reply she charge me extra for my service dog service dog on TikTok and I have papers again the room is it disgusting I never seen a hotel so underrated and gross this is the worst hotel ever seen and I always see a Holiday Inn expresses and they are top notch and they’re only 120 a night not 179 per night plus extra for my service dog having said that I would never recommend this hotel to anybody it was less than standard of hygienic for any one person the window did not lock nor closed which I stayed up all night because I was right someone was going to climb in my window in the middle of the night I have been driving for 13 hours this day I just had to rush over by me no amenities that are good or safe for hygiene and for help and safety issues I would request a full refund I’ll be reporting this hotel for Better Business Bureau and have it shut down for a filthy mess and I’m cleanliness and I’m not up to standards to any hotel whatsoever even

    There is nothing about this hotel I like them fortunately, it was very filthy dirty the bathroom was clogged. There was somebody else’s hair on the toilet. The floors were so uncapped and filthy. I had to throw away my socks – just a few things to start.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Rude front desk staff, uncomfortable beds, A/C unit wouldn’t turn to A/C cool, bathroom was dirty and bathroom vent wouldn’t turn on to ventilate, Overfilled trash dumpster.

    Ice machine and close to HWY

    Stayed in March 2025

  • Reviewed: 16 December 2024

    4.0
    I will never go there again
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not worth the price, old run down, old towels, uncomfortable

    Close to travel

    Stayed in December 2024

  • Reviewed: 16 September 2024

    1.0
    We were desperate as most hotels were full. We would have been better of car camping and saving $400!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything. We called this hotel the crackhouse. $175/nite and the facility is incredibly rundown and dirty. Only 2 towels available for a double room and one looked like it had pee stains on it. I went to the front desk to request a few towels, she asked me why I needed more. She was only able to give me two because she wasn’t allowed to leave the front desk.

    Location

    Stayed in September 2024

  • Reviewed: 31 August 2024

    10
    Desk lady was super friendly and professional. Pleasant stay.
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    USB ports in the outlets.

    There was no breakfast at this location. We knew this in advance because they sent an email informing us of this. Room was nice, very clean.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Staff is caring and diligent
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Price was pretty high because of the rodeo and a highway closure, but still the best price available in Payson.

    The front desk bent over backwards for us, accommodating my disabled companion even though we booked last minute on a holiday weekend. Our room was scrupulously clean and quiet despite our proximity to the rodeo grounds.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    1.0
    Front staff “ IS “rude with misleading information about the company policies and procedures and they charged me $75.00
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The second we entered the room there was debris/dirt on the floor !! dusty musky smell and furniture dusty smudged lol and the heat was about 115 degrees no comfortable environment what so ever the staff are horrible no room service checking in with you the lie about laundry facilities and the front desk check you in and the request more money for something that they claim they didn’t catch in the beginning after you already payed ??!! Worst customer service Worst location for casino losers needing means to go back to there homes and all door knobs are upside down making it most difficult to access and door there had to use own toilet paper?? Prices payed and accommodations don’t exist no laundry and parking lot is coming apart as well possibly trip when carrying in belongs very unkept landscaping and poor camera areas !! I recommend motel 6 in fact I was told I couldn’t stay another day unless I payed extra money for something that was unclear and understood by staff so poor POOR P R not a spec of integrity in staff or structure and landscaping specially the filthy rooms !! Fact is I’m taking this to corporate level and expecting results !!

    Parking lot is cracked up and you can trip on some of the worn out areas !! It’s not a secured place and being the first place closest to the casino your odds of getting your car and room broken into by some casino loser who lost all his money and has not enough gas to get home this location is the most likely to be burglarized!! The door to rooms hall way is always closed!!

    Stayed in August 2024

  • Reviewed: 26 July 2024

    1.0
    i enjoyed it up until the ant infestation
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    there was an ant infestation

    it was very private and safe

    Stayed in July 2024

  • Reviewed: 17 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was a little dusty. Toilet was unbalanced. Ac mad alot of ticking noise through out the night.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room- Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Kelly was amazing and everything was great!

    Stayed in May 2024

  • Reviewed: 14 April 2024

    3.0
    Not cheap anymore, at the very edge of the town. Motel is very dirty and suspect, room is dirty
    • Leisure trip
    • Solo traveller
    • King Room- Non-Smoking
    • Stayed 1 night

    The room and motel was very dirty and old, and suspect

    Staff was friendly

    Stayed in April 2024

  • Reviewed: 15 January 2024

    10
    Our room was larger than picture.
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    We’ve stayed here before and we came back to stay again

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: