Reviews of Guest Inn Lebanon (Ohio) 2 stars
725 E. Main Street, Lebanon, OH 45036, United States
Loading
Guests also reviewed these properties:
Natal, Brazil
Rezzato, Italy
La Ventana, Mexico
Drumnadrochit, United Kingdom
Greene, United States
Sorrento, Italy
Prague, Czech Republic
Split, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNo breakfast
Dear Roche, Thank you for your review. We are glad you rated your stay positively and appreciate the feedback regarding breakfast. Your comments are helpful and will be considered as we look for ways to improve the overall experience for our guests. We hope to welcome you again in the future. Sincerely, Hotel Manager
Dear Roche, Thank you for your review. We are glad you rated your stay positively and appreciate the feedback regarding breakfast. Your comments are helpful and will be considered as we look for ways to improve the overall experience for o… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI don’t understand the bad reviews. I hear the service can be bad, but who cares you are here for a budget Inn. Im not looking for someone to stroke my ego. The man who helped me was very nice and accommodating. I enjoyed the low key and minimalist aspect of this property. I chose to stay here because all i wanted was a clean bed and a tv for cheap. Thats exactly what you get and nothing more. The property was very clean and put together. It seems like they keep up with all of the repairs and make sure everything is looking good. I liked all of the potted plants around the outside of the office. Also you can quickly walk to Taco Bell, Burger King, Speedway and other places as they neighbor the property.
They could use a better vending machine and ice machine.
Dear Guest, Thank you for sharing such a thoughtful review. We are glad you appreciated the cleanliness, value, and welcoming touches like the plants around the property. It is wonderful to know our team made you feel comfortable. We also appreciate your suggestions about the vending and ice machines for future improvements. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing such a thoughtful review. We are glad you appreciated the cleanliness, value, and welcoming touches like the plants around the property. It is wonderful to know our team made you feel comfortable. We also … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt seemed recently remodeled. The shower, sink, and toilet all looked new. I’m sensitive to smells. Upon entering the room I noticed a disinfectant smell, strong enough to smell clean but not so strong as to cause my eyes and throat to hurt.
By he middle of the night the disinfectant smell was beginning to bother my eyes and throat a little.
Dear Guest, Thank you for sharing such a thoughtful review. We are glad you appreciated the cleanliness, value, and welcoming touches like the plants around the property. It is wonderful to know our team made you feel comfortable. We also appreciate your suggestions about the vending and ice machines for future improvements. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing such a thoughtful review. We are glad you appreciated the cleanliness, value, and welcoming touches like the plants around the property. It is wonderful to know our team made you feel comfortable. We also … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewQuiet and close to everything
N/A
Dear James, Thank you for your kind feedback. We are happy to know you had an enjoyable stay and appreciated the quiet atmosphere along with the convenient location. It is wonderful that everything met your needs, and we look forward to welcoming you again for another pleasant visit. Sincerely, Hotel Manager
Dear James, Thank you for your kind feedback. We are happy to know you had an enjoyable stay and appreciated the quiet atmosphere along with the convenient location. It is wonderful that everything met your needs, and we look forward to we… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewEverything
TV not working in room 106
Dear Jones, Thank you for your feedback. We are glad to hear you enjoyed your stay overall. We apologise for the issue with the television in room 106 and will have our team address it promptly. Your comments are appreciated. We hope to welcome you again soon. Sincerely, Hotel Manager
Dear Jones, Thank you for your feedback. We are glad to hear you enjoyed your stay overall. We apologise for the issue with the television in room 106 and will have our team address it promptly. Your comments are appreciated. We hope to wel… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewClean and friendly, well refurbished. vending machine at reception
Dear Dick, Thank you for your kind words. We are happy you found the property clean, friendly, and well updated. It is great to know you appreciated the value and convenience of the vending machine at reception. We look forward to welcoming you back for another pleasant stay. Sincerely, Hotel Manager
Dear Dick, Thank you for your kind words. We are happy you found the property clean, friendly, and well updated. It is great to know you appreciated the value and convenience of the vending machine at reception. We look forward to welcoming… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewConsistently quiet nice room close to a lot of shopping friendly staff stayed there a few times never an issue
Shower head could function a little better
Dear Saylor, Thank you for your kind feedback and for choosing to stay with us multiple times. We are glad you enjoy the quiet atmosphere, friendly staff, and convenient location near shopping. It is great to know you have never had an issue during your visits. We will take a closer look at the shower head to improve your next stay. We hope to welcome you again soon. Sincerely, Hotel Manager
Dear Saylor, Thank you for your kind feedback and for choosing to stay with us multiple times. We are glad you enjoy the quiet atmosphere, friendly staff, and convenient location near shopping. It is great to know you have never had an issu… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewNo carpet on floors. Everything was clean.
Bed and linens were worn and old...but clean.
Dear Stanley, Thank you for your feedback. We are glad you were pleasantly surprised by the clean and renovated interior, even if the outside did not reflect it. We appreciate your note about the worn bed and linens and will share that with the team as we continue to improve guest comfort. We hope to welcome you again soon. Sincerely, Hotel Manager
Dear Stanley, Thank you for your feedback. We are glad you were pleasantly surprised by the clean and renovated interior, even if the outside did not reflect it. We appreciate your note about the worn bed and linens and will share that with… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewLocation: it was close to an event my wife and I attended
Sheets smelled terrible, Bed and pillows where old and worn, towels had blood stains on them, carpet had stains. TV in 2 rooms did not work, AC would not stay cold. Never going back!!!
Dear Sander, Thank you for your feedback. We deeply apologise for the issues you encountered, including the condition of the sheets, towels, and the overall cleanliness of the room. This is not the experience we want for our guests, and we will address these concerns with our team immediately. We sincerely regret that we did not meet your expectations and appreciate you bringing this to our attention. We hope to make improvements moving forward. Sincerely, Hotel Manager
Dear Sander, Thank you for your feedback. We deeply apologise for the issues you encountered, including the condition of the sheets, towels, and the overall cleanliness of the room. This is not the experience we want for our guests, and we … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewRoom cleaner than expected. Im fairly certain at this point I didn't get bed bugs.tv and remote worked.
Paint chipping all over. Noise from extended stay residents. Very shady looking. Unable to cancel when I found out how badly it was run down. Price was not the same as listed on booking.com. Hard to hear the people working there from partition being closed off. Communication was near impossible. Both lamps bulbs burned out.
Dear Janine, Thank you for your feedback. We are glad to hear the room was cleaner than expected and that the TV and remote worked. We apologise for the issues with noise, communication, and maintenance, as well as the discrepancies in pricing. Your comments will help us improve the overall guest experience moving forward. We hope to welcome you again soon. Sincerely, Hotel Manager
Dear Janine, Thank you for your feedback. We are glad to hear the room was cleaner than expected and that the TV and remote worked. We apologise for the issues with noise, communication, and maintenance, as well as the discrepancies in pric… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGreat value for money - good location, clean rooms and linen, comfy bed, and responsive front staff.
The only improvement I suggest is having a proper place to put the soap while showering.
Dear Khetani, Thank you for your feedback. We're glad to hear you found great value in your stay with a clean room, comfy bed, and helpful staff. We appreciate your suggestion for a proper soap holder and will look into improving that. We hope to welcome you back for another great experience. Sincerely, Hotel Manager
Dear Khetani, Thank you for your feedback. We're glad to hear you found great value in your stay with a clean room, comfy bed, and helpful staff. We appreciate your suggestion for a proper soap holder and will look into improving that. … Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewIt is an older facility, but was very clean! Great price too.
I would have liked a coffee pot & coffee in the room, but that wasn't a deal breaker. There's a Taco Bell & Burger King right at the parking lot.
Dear Palmer, Thank you for sharing your experience. We are happy to know you found our hotel clean and a good value. Your comment about the coffee pot is noted and appreciated. Many guests enjoy the convenience of having popular food options just steps away. We may be an older facility, but we offer a well-kept and comfortable stay. We hope to see you again soon. Sincerely, Hotel Manager
Dear Palmer, Thank you for sharing your experience. We are happy to know you found our hotel clean and a good value. Your comment about the coffee pot is noted and appreciated. Many guests enjoy the convenience of having popular food option… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in March 2025
Verified reviewNothing.
It was in a sketchy part of town that didn’t look safe for a solo female. I didn’t stay there. Drove by and it looked old and creepy. It might have been very nice inside, but since there were other options I elected to not stay here.
Dear Sandra, Thank you for sharing your thoughts. We understand that first impressions and feeling safe are very important, especially when traveling alone. While we regret that you chose not to stay, we appreciate your honesty. Your feedback is valuable and helps us focus on creating a more welcoming experience for all. Sincerely, Hotel Manager
Dear Sandra, Thank you for sharing your thoughts. We understand that first impressions and feeling safe are very important, especially when traveling alone. While we regret that you chose not to stay, we appreciate your honesty. Your feedb… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewDear Diles, Thank you for your feedback. We are glad you took the time to share your experience. We are sorry to hear the shower setup was not as comfortable as it should have been. Your comments will be shared with our team as we look for ways to improve guest comfort. Sincerely, Hotel Manager
Dear Diles, Thank you for your feedback. We are glad you took the time to share your experience. We are sorry to hear the shower setup was not as comfortable as it should have been. Your comments will be shared with our team as we look for… Show more
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 3 January 2025 · Stayed in October 2024
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewGood staff, plenty of places to eat rooms are clean
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewPlace was clean and fine
The customer service was terrible my plans had changed had the room ordered less than hr and couldn't switch dates not flexible at all..
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewOwner or manager was very nice. He was very accommodating by allowing me to get into room sooner with available room because I got into town early for the festival. Very personable and enjoyed my conversation with him.