Opiniones del JW Marriott Miami 5 estrellas

Dear Valued Guest, Thank you for choosing JW Marriott Miami and taking the time to provide your helpful feedback. We are pleased that your overall stay was enjoyable and that you loved our food offerings and hospitality. We also appreciate your sentiments about pricing and assure you that we take careful consideration to be competitively priced for our area. We hope to welcome you again so we can show you our endless passion for the exceptional experience you deserve so you can focus on what matters most. Keisha Coward Director of Room Operations

Dear Valued Guest, Thank you for choosing JW Marriott Miami and taking the time to provide your helpful feedback. We are pleased that your overall stay was enjoyable and that you loved our food offerings and hospitality. We also appreciat… Mostrar más

Dear Luis, Thank you for choosing JW Marriott Miami and for sharing your valuable feedback. We are pleased to know the combination of location, accommodations, and breakfast offerings contributed to an enjoyable and enriching stay. Providing a refined alternative in the heart of Brickell is something we take pride in, and it is rewarding to know your visit reflected that intention. We look forward to welcoming you again soon. Keisha Coward Director of Room Operations

Dear Luis, Thank you for choosing JW Marriott Miami and for sharing your valuable feedback. We are pleased to know the combination of location, accommodations, and breakfast offerings contributed to an enjoyable and enriching stay. Provid… Mostrar más

Dear Cepeda, Thank you for bringing this matter to our attention. We sincerely regret the billing-related issues you encountered during your stay and understand the frustration this has caused. Accuracy and transparency are essential to the guest experience, and it is disappointing to hear about these multiple charges and the delay you faced in addressing your concerns promptly. Your feedback is invaluable, and we have shared your comments with the relevant team as we remain committed to continually improving our customer service. We appreciate your patience and hope to have another chance to welcome you back for a seamless and enriching visit in the future. Keisha Coward Director of Room Operations

Dear Cepeda, Thank you for bringing this matter to our attention. We sincerely regret the billing-related issues you encountered during your stay and understand the frustration this has caused. Accuracy and transparency are essential to t… Mostrar más

Dear Patricia, We're pleased to know the accommodations and attentive hospitality were the highlights of your stay. However, we regret that the breakfast offerings did not reflect the variety and quality we aim to provide. Your feedback is valuable, and we have shared your remarks with our culinary team as we continue to improve our services going forward. Your satisfaction is our top priority, and input such as yours helps guide our efforts to exceed future guests' expectations. Thank you for choosing JW Marriott Miami, and we look forward to welcoming you back in the future. Keisha Coward Director of Room Operations

Dear Patricia, We're pleased to know the accommodations and attentive hospitality were the highlights of your stay. However, we regret that the breakfast offerings did not reflect the variety and quality we aim to provide. Your feedba… Mostrar más

Dear Sergio, We're happy to learn that our prime location perfectly suited your needs and contributed to the convenience of your stay. However, we regret that the condition of the accommodations and the comfort of the bedding did not meet your expectations. Please know that for future visits, our front desk is available around the clock to address concerns like these and make you feel as comfortable as possible. Your comments regarding the property's upkeep are also noted and will be shared with the appropriate teams as we continue to evaluate our future guest experience. We appreciate your valuable feedback and hope to have the opportunity to provide you with a seamless, enriching stay for which we are known. Keisha Coward Director of Room Operations

Dear Sergio, We're happy to learn that our prime location perfectly suited your needs and contributed to the convenience of your stay. However, we regret that the condition of the accommodations and the comfort of the bedding did not … Mostrar más

Dear Mr. Claros, We sincerely apologize for the behavior of one of our associates upon arrival as we take pride in delivering impeccable service. Your frustration is completely understandable, and your comments have been shared with the appropriate individual to ensure such instances are not repeated. We are very grateful for your patience, and we do hope to have another opportunity to show you the hospitality you should have received on this occasion. Keisha Coward, Director of Room Operations

Dear Mr. Claros, We sincerely apologize for the behavior of one of our associates upon arrival as we take pride in delivering impeccable service. Your frustration is completely understandable, and your comments have been shared with the a… Mostrar más

Dear Elena, Thank you for staying with us and for taking the time to post a review. While we are glad you liked your overall time with us, we are disappointed our hotel did not meet all your expectations. We have taken note of your specific comments regarding the towel and carpet. We will share your feedback with the appropriate individuals, as our goal is to create enriching experiences with inspiring surroundings. We hope you will make arrangements to stay with us again. Keisha Coward, Director of Room Operations

Dear Elena, Thank you for staying with us and for taking the time to post a review. While we are glad you liked your overall time with us, we are disappointed our hotel did not meet all your expectations. We have taken note of your specific… Mostrar más

Dear Javier, We are glad you could discover all that our outstanding location offers and were also able to take advantage of our exceptional in-house restaurant while you were here. Additionally, it is wonderful we could enrich your journey with our elevated accommodations as well as our tailored service. Thank you for choosing the JW Marriott Miami for your stay, and we hope to welcome you again soon for another well-balanced visit, crafted with our personal touch. Keisha Coward, Director of Room Operations

Dear Javier, We are glad you could discover all that our outstanding location offers and were also able to take advantage of our exceptional in-house restaurant while you were here. Additionally, it is wonderful we could enrich your journey… Mostrar más

Dear Monica, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to Miami. We look forward to your next visit. Keisha Coward Director of Room Operations

Dear Monica, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We are delighted to have been a part of … Mostrar más

Dear Marina, At JW Marriott Miami, our commitment to intentional service and mindful experiences is unwavering, aiming to elevate every aspect of your visit. Your kind rating inspires us to continue ensuring each visit is more enriching than the last. Thank you for choosing us, and we look forward to seeing you again soon. Keisha Coward,Director of Room Operations

Dear Marina, At JW Marriott Miami, our commitment to intentional service and mindful experiences is unwavering, aiming to elevate every aspect of your visit. Your kind rating inspires us to continue ensuring each visit is more enriching tha… Mostrar más

Dear Carlos, We are glad your stay with us proved to be a great start to a wonderful vacation. We host many pre cruise travelers, and they love how conveniently located we are to the cruise port. We appreciate your kind words regarding the immaculate property. Thank you for sharing your feedback regarding amenities and noise so that we can continue to improve and deliver the best guest experience possible. It is through communication like yours that we continue to enhance our service. Thank you for staying at JW Marriott Miami, and we hope to see you again for a more enjoyable visit. Keisha Coward, Director of Room Operations

Dear Carlos, We are glad your stay with us proved to be a great start to a wonderful vacation. We host many pre cruise travelers, and they love how conveniently located we are to the cruise port. We appreciate your kind words regarding the … Mostrar más